Bank of America Mortgage Complaint

Home equity loan or line of credit Application, originator, mortgage broker

Bank of America Mortgage department,

Home equity loan or line of credit Application, originator, mortgage broker New Jersey

I applied for a $50000.00 home equity line of credit with Bank of America. The BAC person said she made it for $100000.00 so I 'd get a better rate. After waiting more than two months with no response other than them asking me if my dead husband still owned property on a street where he never owned property, I realized they were just jerking me around.. My house is paid in full and is located 15minutes from NY- via car or ferry. My car is paid for. I received a letter of rejection from BAC based on " the debt being too high for my income. Considering that I only wanted $25000.00 the monthly payment would have been under $150.00. I clear a minimum of $2200.00 ... .my house and car are paid for and my health care insurance and costs including dentistry is free from my late husbands job. I have no debt other than $2000.00 in credit cards that I used to have work done on the house while waiting for the BAC home equity loan. A tree 's roots were taking down a retaining wall adjacent to my driveway. BAC had no reason to delay their response for months and no legitimate reason to turn me down. They mention - ... the only inquiries made of - would have been by BAC. Also, when I took a new BAC credit card to a BAC bank for $1000.00 cash, I was initially turned down because " the credit card '' that was never used " was bad. '' A manager corrected that. Overall, the discrimination is clearly based on my age. The house is valued at $300000.00 and could be sold in a couple of weeks by any realtor if needed ... .good collateral for sure. My credit rating is - with - based on the reject letter from BAC.

Bank of America customer in New Jersey
Sep 21, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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