Bank of America Mortgage Complaint

Bank of America Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure New York

We are disputing Bank of America 's response to our inquiry via the Consumer Financial Protection Bureau under case # - dated -/-/-. The bank 's response of - - - is not providing an explanation as to why the property was not included in the Department of Justice settlement with Bank of America. In the very least, the criteria for qualification should be explained as to rule out the possibility of an error. As previously stated, all other properties owned by us at the time qualified for the settlement. The representative handling the case advised that the bank would proceed to foreclose on the property unless we pay the outstanding amount. It was our understanding that the bank was not allow to collect from us as the property was surrendered under chapter - bankruptcy in -.