Review and analysis of over 735 Vehicle Loan complaints against Capital One
Capital One consumers have reported over 735 official complaints related to Vehicle loan. Out of the 735 consumer complaints against Capital One, 25% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 99% were processed in a timely manner. 6% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
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Capital One Consumer Loan problems when you are unable to pay June 8, 2016 - We purchased a vehicle in - 2012 through Capital One bank. My husband was - - military at the time and had just left for -. He was not getting correct pay while on - and we got 3 months behind on our auto loan. Capital one said it was ok because he was covered under the SCRA and to pay when we could. We checked his credit to see that Capital one had charged off the auto loan after 3 months. We paid what we could on the loan when we could. My husband retired from the military and we did n't know how to deal with the auto loan showing as a charge off so we called Capital one to fi... |
Capital One Consumer Loan taking out the loan or lease June 2, 2016 - I was promised that an outstanding loan of my totaled car would be paid off/included with getting me into a new car loan, now I have - car loans. I explained to the sales rep - - - - that my car was totaled by an uninsured motorist and I still owed at the time just over $5000.00 on the car, I was shopping for a new car with having the remainder of the totaled car included. - wrote all my info down plus the totaled car 's info down, along with what I could put down which was -. He took that info with him to the finance department to see what I could get approved for. When... |
Capital One Consumer Loan problems when you are unable to pay June 1, 2016 - -/-/- Capital one auto took our Vehicle, During the agreement that I thought we had and was waiting for documents in the mail, as we modified our terms due to a death in the family, as they possession of the Vehicle we had attempted to speak to anyone at Capital -one to find out how we can recover our Truck back, we were never given any correct answers to this or even where the Vehicle had been taken, we were told we would receive a call back or letter in the mail, so we needed to wait, i called a week later and was told by another person, someone from the repo dept will be in touch I mad... |
Capital One Consumer Loan managing the loan or lease May 29, 2016 - I am behind in my car payment. I received a call from the company today. The date is -/-/16 and it 's a Sunday. I was told in the voice mail I received at - to call them today until - to discuss the issue. I called the number they provided but no one is there to take my call. They are closed on weekends, but had someone call me to tell me to call today, which makes no sense! I had attempted to call them on -/-/16 at approximately - but received the same message, that no one was there to take my call. How can I resolve the issue if no one is there to take my call?... |
Capital One Consumer Loan problems when you are unable to pay May 29, 2016 - -/-/- I signed up with Capital One Auto for a vehicle loan on my - Chevy Tahoe. Everything thing was setup and good to go. I made my first payment via the phone and also a few other ways in the beginning. I then was referenced to the CapOne360 APP so I downloaded it and my payments via that ... .so I thought. It seemed the the APP was not taking my payments due to some sort of malfuction which then cause a spree of 30 day late payments. Me not knowing any better I began to pay through - - and via - - app. Come to find out I had been behind on a total of 9 or so months. I in... |
Capital One Consumer Loan problems when you are unable to pay May 27, 2016 - I had a car repossession on - - by Capital One auto Finance. I 'm trying to get my car back and paid made a $1300.00 payment which I was told I needed to make a payment of $2500.00 to get the car back. I could make this in payments. I spoke with a rep on - - and was told I would then need to pay $500.00 my regular payment which I informed him I did n't have. He put me on hold and came back offered a extension took my payment of $1300.00 and we ended the call. Only to find out on - - from the - - - where my personal items were cleaned out of my car that my car... |
Capital One Consumer Loan shopping for a loan or lease May 22, 2016 - I had a Capitalone auto loan back in -. During some rough personal issues i had to make several payments late. However after i recovered loan was closed and satisfied in -. Capital one has been reporting to all - credit bureaus the history of my payments. I have reached out to them several times as well as disputed with the credit bureas. Capital one states they can report my history up to - yrs and ill not remove. I need help. This has hurt my credit report for yrs. I pay my bills on time. Because they wont remove my credit score is down - points and shows i have more than 1... |
Capital One Consumer Loan managing the loan or lease May 19, 2016 - I got into an accident and my car was declared totaled. After my insurance and the gap made the respective payments I was left with a balance of a little over one thousand dollars. I always had the best intentions to make the payments to the point that as soon as I was in the accident I was going to make a payment, however, I was n't able to since Capital One had already turn off my account. Then I started receiving phone calls from an auto dialer and every time I picked up was always a machine. Then I was able to find the time to make a phone call and I was close to then get to a settlement. ... |
Capital One Consumer Loan problems when you are unable to pay May 4, 2016 - I was awarded a settlement against Capital One Auto for an illegal repossession on - - -. It was agreed that I would recover : the car and granted the title, they would remove the negative mark/tradeline from my credit report and I was awarded cash. However, they are now suing me in bankruptcy court in order to take back the car they agreed to give me stating that my account was past due. The court date is scheduled for - - - at -. However, I paid Capital One what was needed to retrieve my car back before it was sold -/-/-, afterwards I was given the car back from -... |
Capital One Consumer Loan problems when you are unable to pay April 28, 2016 - this is going to Capital One auto finance - we have a loan with them for a vehicle first thing that happened we made a payment on line which was suppose to be free and was charged a - fee which they would not refund -second is that will not take either one of oour debit cards for a payment - so we either mail it or go thru - - - third even though it states you can call them - to - at - we can not get them to answer the phone - fourth the payments fell behind and about two weeks ago they came for the vehicle - my son called that same day and they gave him until -/-/- to m... |
Capital One Consumer Loan managing the loan or lease April 26, 2016 - On -/-/2015 Capital One Auto Finance made an inquiry of my credit file with - without my concent ... |
Capital One Consumer Loan managing the loan or lease April 10, 2016 - On - - I paid off my wife car over the telephone with Capital one auto finance and they ACH the payment from my bank account. 4 months later I was checking my credit history on my capital one phone app and it showed me owing a balance $270.00 I immediately contacted capital one cutover service and after 3 hours of them hanging up the phone on me I finally was able to reach - ID # - and he was the only one who showed me respect and was sincere in trying to help me. He gave me his extension number of - he also connected to the president hotline and I talked with - ID # - a... |
Capital One Consumer Loan problems when you are unable to pay April 7, 2016 - I recently contacted Capital One for a 2 month extension until I can find another job since I was laid-off on -/-/16. I have filed for unemployment, which is not even half of what I was getting paid before, and unemployment will not kick in until the next few weeks. I was told that I could not be granted an extension. This is a SCRA account and I am a good paying and long term customer that needs some assistance. ... |
Capital One Consumer Loan shopping for a loan or lease April 4, 2016 - I got a rejection letter from Capital 1 Auto Finance, dated -/-/-, reference number -, for a loan application from - - on -/-/-. The reason for not approving my request was " there are too many delinquent past or present Capital One credit obligations. '' I do not have nor have I ever had any Capital One credit cards. My sister in law, however, does and she has poor credit. - - -, dob -/-/-, new married last name -. She used to live at my husband 's and mine current address - - -, -, NC -. Somehow Capital One has confused our - ... |
Capital One Consumer Loan managing the loan or lease April 1, 2016 - I have contacted the office of The President for assistance with my dispute with this company. They have failed to address my issue by verifying with me how they came up with the dollar amount of they say I owe them after the final payment from the insurance company due to a total loss car accident. They are saying that I owe them $1100.00 and have asked to settle this account with me for half of the amount. I asked them to provide me with the documentation that states how they came up with the additional money they claim the insurance company did not pay. According to - he is saying that... |
Capital One Consumer Loan problems when you are unable to pay March 25, 2016 - -/-/- I purchased a - chevy 4x4 truck for $42000.00. The vehicle was financed through " Capital One Auto Finance '' ( here after referred at as Capital One ). They loan payment was $880.00 per month for 72 months. In -/-/- I had financial trouble due to being in construction and the housing market drop dramatically effected my income. The last loan payment made was - -. I explored every possibly option to keep the vehicle, but unfortunately I ultimately agreed to a voluntary repossession approximately $ - was owed at the time of surrender. The vehicle was sold by Capi... |
Capital One Consumer Loan problems when you are unable to pay March 23, 2016 - I have received hundreds of calls from this company, despite being on the Do Not Call Registry. I waited for the representative to appear on the line and I asked for the name of the company ( Cardmember Services ) and its main phone number ( - ). This is, I understand, a Capital One solicitation,. CONSTANT CALLS TO SAY I OWE MONEY, I HAVE BEEN IN THERE PAYMENT PROTECTION PLAN FOR MONTHS EVEN HAVE THE STATEMENTS TO PROVE WHERE THE PAYMENTS HAVE BEEN MADE. CANT WAIT UNTIL I CAN GET RID OF THEM. IF THEY KEEP CALLING I WILL HAVE NO CHOICE BUT TO SUE FOR HARASSMENT AND UNDO - THIS IS CAUSING ... |
Capital One Consumer Loan taking out the loan or lease March 20, 2016 - - - - - - - - VA - dob -/-/- SS # - - has agreed to remove - unauthorized inquires from my Transunion report. I did not apply and have no credit with these people. - - -, - - - -, - my id is attached please verify my signature ... |
Capital One Consumer Loan managing the loan or lease March 18, 2016 - On - -, 2016 the - auto payment in the amount of $540.00 due Capital One Auto Finance was deducted from my checking account. The following day- - -, 2016 Capital One again deducted $540.00 from my checking account. For the past 2 weeks, I have been contacting Capital One trying to get the double payment reversed. Today, Capital One asked me why I had n't contacted my bank to reverse the charge. I explained that - - - requires customers to contact the merchant before filing a claim. Capital One is refusing to reverse the 2nd payment. They are insisting that if the... |
Capital One Consumer Loan managing the loan or lease March 16, 2016 - Since - of 2014, I wanted to have my payments due on the - or after my pay date. I have requested this several times and when Capital One transferred the loan to Capital One 360, it became even more difficult to change the date. Finally this month, since 2014, they made it possible to change the due date. I 'm not sure why it took so long for them to do an easy fix. I contacted them, the online service said it would be done, but then it reverted back to its usual due date and once again I 'd pay a late fee. ... |
Capital One Consumer Loan problems when you are unable to pay March 14, 2016 - I had a car loan from capital one auto that was charged off in early -. I entered in a settlement agreement in late - to payoff $2500.00 at $150.00 a month. Capital one auto never updated my credit file with any of - reporting agencies to reflect the new status. When i called capital one auto, they stated that they would not report the " true '' status until it was paid off. This is a clear violation of the consumer trust by refusing to report a positive status to the credit reporting agencies as away to maintain power over the consumer. I repeatedly asked them to update, they wou... |
Capital One Consumer Loan managing the loan or lease March 9, 2016 - I wanted to get tax info on my auto loan and it was not available on the website so I called the number on my bill and the website from my loan ( CapitalOne-- ). When I called I was subjected to ads and offers from - companies ( -, -, etc ) then was told that the number had been changed to - -. This was another ad for - with no end to the loop. I just got out of the hospital and need to get this my answers quickly as I have no stamina. Can you please check into this and see that they correct the phone number or change it so people can get " Customer Service '' from a repre... |
Capital One Consumer Loan problems when you are unable to pay March 8, 2016 - I fell at work - feet and sustained -. I was out of work from -/-/- the day of the accident until -/-/16 when I was allowed to return to work. Capital One knew I had been hurt and was out of work, my workmans comp case was originally approved for $970.00 per week, almost 30 days after my accident the - -, - - decided to deny the claim so I received no money for two months. I kept in contact with capital one all this time I tried to make two payments one for $420.00 and one for $320.00 I told them that I was applying for short term - since the workmans comp... |
Capital One Consumer Loan problems when you are unable to pay March 7, 2016 - On - -, 2015 I called Capital One Auto to get a settlement amount for the repossessed vehicle that they have already sold. I asked them to send it in writing with the amount and the payments that were agreed on. I was told that this would happen. Three days later the loan was written as a charge off and I 'm told that there is no one to contact for this account at this time. ... |
Capital One Consumer Loan managing the loan or lease February 16, 2016 - Please see the attachment : on or about -/-/-.capital one entered into an agreement with me as shown on the attachment. On -/-/- I received a phone call @ - - from - a collection agency.The call woke me up.An agent identified themselves then ask me some questions to verify who i was. I then ask them what this was in regards they then explained to me the were a debt collection agency, they had a file sent to them from capital one and they were to collect $9000.00 due immediately. I told them about the agreement they ask me if I could forward any documents to them to pr... |
Capital One Consumer Loan managing the loan or lease February 15, 2016 - In - 2013, I co-signed for a car with my husband through Capital One Auto Finance. In - 2013, I was - - from - to -. My husband remained - in -. A divorce was in the process, and it was agreed upon that he would take over car payments. Fast foward to - 2013, he stopped paying the car payments and did n't tell me. I got around to checking my credit report sometime later, and I found out that the car had been charged-off. Capital One never once called me, e-mailed me, or mailed me anything stating that the car payment was even past due. When I found out it was charged ... |
Capital One Consumer Loan managing the loan or lease February 8, 2016 - I disputed inaccurate information with credit bureaus and creditor and they still report inaccurate and false information on my credit report. I had an auto loan with Capitol One several years ago. the truck was totaled out while I was in bankruptcy and the truck was paid off in wage earner program through bankruptcy. Creditor continue to re age and report inaccurate information on my credit report even through dispute. The - bureaus have different dates, balances, and dates of first delinquiences. - reports that ive made payments I never made. - has - different charge off dates. -... |
Capital One Consumer Loan managing the loan or lease January 29, 2016 - Dear Sir or Madam : We are writing to dispute the following information in my file. I have highlighted the item I dispute on the attached copy of the report I received. This item Capital One Auto payment for - - is inaccurate on all the credit reporting agencies for - and - - and specifically on - it displays 60 days late or - or more payments. The information is inaccurate because - attempted to pay this amount utilizing the creditors web pay system, but it was unavailable. - contacted the creditor via telephone on - -, - and explained she was trying to ac... |
Capital One Consumer Loan managing the loan or lease January 28, 2016 - Capital One will not remove late payments the reported on my credit reports in violation of FCRA - - a ) ( - ) ( G ) ( i ). I have disputed this account several time and they will not remove the late payments they reported to the - CRA 's. The account was paid in full and asked them to remove the late payments because I never received any FCRA - ( a ) ( - ) ( G ) ( i ). ... |
Capital One Consumer Loan problems when you are unable to pay January 26, 2016 - I had lost my job and therefor feel behind on - payments. I kept up communication with Capital One and had just agreed to send them - of the past due payments on the following Friday on top of already making that months normal payment. Less then - or 6 days after speaking with them and the agreements being discussed they came and took my car with no warning. After they took my car they failed to follow many CT regulation and/or laws. An example is never sending me writen communication prior to or after the car was repossed. I found out the car had been auctioned, again no communicatio... |
Capital One Consumer Loan problems when you are unable to pay January 25, 2016 - I made a agreement to settle my account with capital one for $5000.00 in the amount of $750.00 for 6 months. I have made - payments which the balance now is $3700.00. I am requesting capital one will listen to my financial hardship at the moment for why i have n't made the payment for -. My son was going to college and he was receiving student financial aid which was the reason i was able to make these - payments. For a personal problem he had to withdraw from college and transfer to a new -. It will be two more months before he will receive his refund money. We will be able ... |
Capital One Consumer Loan problems when you are unable to pay January 22, 2016 - I tried to correct information that Capital One Auto Finance has been reporting to the credit bureaus for several months now. I first tried a dispute through the credit reporting agencies, and the reported information kept being reported as " correct. '' I then tried contacting Capital One Auto Finance directly, was given the contact information for disputes, and tried to contact them to correct the information. I attempted to fax and mail the information regarding my dispute, gave well over 30 days time for them to respond each time, and still have received no response. This one item, if corr... |
Capital One Consumer Loan managing the loan or lease January 20, 2016 - I have sent CAPITAL ONE BANK legal documents like, - Affidavit, Promissory Notes. They have told me that they shedded all the paper work that i have sent to them. That told me they do n't deal with that, they the documents had to go to some place else. Those were legal Notarize Documents. they Should had forward them to the correct place, or sent them back to me, They never rebutted my - Affidavit. They have violated some security Laws. That - stand truth in - if not rebutted. You do n't destroy legal documents, it is against the law. ... |
Capital One Consumer Loan problems when you are unable to pay January 15, 2016 - The COAF loan went into a charge-off situation. They mailed me a settlement offer on -. I did not have the funds available to take advantage of it. On - I sent a letter and check for $1100.00 with a settlement letter. They cashed the check, yet left the $8900.00 balance on our credit reports. We have gone back and forth for months until COAF, - - send us a letter saying they would accept the payment to settle this on -. Except COAF is still posting the $8900.00 balance? Will this nightmare ever end? ... |
Capital One Consumer Loan managing the loan or lease January 12, 2016 - My auto loan company took out a double payment from my checking account, and was authorized for - payment. this has caused multiple overdraft issues and they continue to give me a run around in getting the error corrected and my payment refunded. ... |
Capital One Consumer Loan taking out the loan or lease January 11, 2016 - Long story short is that Capital One Auto Finance did in fact agree to finance a vehicle on behalf of consumers that they knew would later be rescinded resulting from an ongoing unresolved dispute involving Capital One and - - - - -, Maryland. Capital One conducted credit checks when they knew that there was no real intent to finance the loan. They entered into the contract after they some how systematically discovered that another financial institution agreed to finance the vehicle under more peaceful and less stressful terms. They failed to address the ongoing dispute and comp... |
Capital One Consumer Loan problems when you are unable to pay January 4, 2016 - A few weeks ago, I contacted Capital One for a 60 day extension due to me having - and being off for 3 1/2 months. I do not want to fall behind and have payments not paid to count against me as it will be very hard to catch up due to having other bills as well. I was told that there was nothing that can be done because the account is too new when I called -/-/- and that I had to have the account for at least six months. I have worked for auto financing company before and there are exceptions that can made, so this is unacceptable. I have - other vehicles that I purchased the same da... |
Capital One Consumer Loan taking out the loan or lease January 4, 2016 - I was sold a vehicle -/-/-. A vague description was given to me stating that the vehicle I purchased " is a used vehicle that has had prior structural body repair work, indicting that the vehicle has previously been in an accident ''. I went to trade my vehicle in at another dealership on Saturday -/-/- and they pulled the - which showed that the vehicle had been found to be a Total Loss Vehicle as of -/-/-. I was never given the -, offered to see it & or was anything divulged that this had been a Total Loss Vehicle. I called the dealership, - - - -... |
Capital One Consumer Loan taking out the loan or lease January 1, 2016 - -, my husband purchased a - Jeep Patriot from a local dealership in our area, using his truck as a trade-in towards the purchase and took possession of the new vehicle. After having the Jeep for almost two weeks, the Sales Manager of the dealership called my husband with a " small glitch '' with the financing. At the time, my husband was receiving a small income from the SSA due to his -. We both went to the dealership where we were told that he did n't have enough income for any of their lenders to finance his loan for approximately $16000.00. The Sales Manager insisted that we app... |
Capital One Consumer Loan problems when you are unable to pay December 29, 2015 - I purchased a Car in -/-/- and CapitolOne Auto Finance financed the vehicle. The Car was paid off in -/-/- and I was never late on making a payment, however in reviewing my all - of my credit reports capital one auto finance reported that I madone late payment. I requested the negative item be removed from all - of my credit reports by sending challenged letters to dispute the - negative item, however the item has remained on all - of my credit reports. ... |
Capital One Consumer Loan taking out the loan or lease December 28, 2015 - I have a simple car loan with Capital One, starting -, -. My fixed interest rate as written on my contract is 3.35 % and the Finance Charge at the end of the loan is $850.00. I noticed every month my auto statement for payment the interest rate fluctuates. I called Capital One on -/-/- to ask why it fluctuates, the rep, -, said yes, it 's a fixed rate but you are being charged a daily interest rate and it $.00 per day. I said what is it, daily interest rate? She said I do n't know, I have to ask. I waited for almost - minutes and she came back on the line and said a su... |
Capital One Consumer Loan managing the loan or lease December 17, 2015 - There is a large discrepancy between what I am paying and the amount that is actually being applied to my principal amount. Due to Capital One 's online payment options, you can only pay from one bank account a day, because of this I scheduled two payments from separate bank accounts that sum up my total monthly payment. From that amount less than $80.00 went to principal! That is unacceptable! ... |
Capital One Consumer Loan taking out the loan or lease December 16, 2015 - Per a class Action Law Suit and Settlement Case # -. Represented by - -, -, MD I was included in a - - dollar Settlement won against Capital One Auto Finance for illegal practices re : Repossession by a Md Court Order. The Settlement was finalized in - 2015. I have clear documentation that states that as part of the settlement ; derogatory, negative information will be removed for Plaintiffs and replaced with Positive Credit reporting via all - credit bureaus. I am hopeful to upload this document for your review, in the event that is not possible please search - Sett... |
Capital One Consumer Loan problems when you are unable to pay December 15, 2015 - Started having mechanic issues with the vehicle and I have been unable to pay for the repairs and keep the vehicle. I would like have my payments reduced & modified. My payment is currently $480.00. I do want to retain ownership my - vehicle. ... |
Capital One Consumer Loan managing the loan or lease December 8, 2015 - I received a call, yesterday, from a representative, -, from Capital One Auto Finance. She proceeded to ask personal information so I could verify the account. I am currently awaiting the title on a loan payoff and my ex husband has been trying to get information. After I verified the information, as my account has a block on it since - -, 2015, I asked if my ex has been trying to get information. At that time, - informed me that my ex, - -, was on the line with us. I was furious that this representative had allowed my personal information and block information to be availabl... |
Capital One Consumer Loan taking out the loan or lease taking out the loan or lease December 7, 2015 - My vehicle, originally financed with Capital One Auto was traded to - - on - -, 2015. On - -, 2015 I contacted capital one to advise of this. My concern was that a payment was due on the - ... .the rep advised me that she would note the account accordingly that the payoff would be received. There were problems with paperwork, dealer placed incorrect vin on contract so I had to resign. I contacted capital one to advise and express my concern with over - and to advise of the reason for the delay. The rep advised me that if the payoff was n't received by the -, they wou... |
Capital One Consumer Loan managing the loan or lease managing the loan or lease December 4, 2015 - I am being charged a late fee for my - - 15 car payment when my car payment is not due yet. My car is financed with Capital One Auto Finance and I have paid my car payment on the - of each month for the past year and was not charged a late fee. I paid my - - 15 car payment on the - along with the late fee that I was charged. I understand why I was charged a late fee on the - - 15 payment because I paid my auto loan on the - instead of the - like I normally do. ... |
Capital One Consumer Loan shopping for a loan or lease shopping for a loan or lease November 25, 2015 - I was applying for an auto loan between numerous banks. Capital One Auto Finance denied me because I did not meet the minimum age requirement. I received letters from - financial institutions stating age was the only factor in denying me an auto loan. I have held on to these letters and I am submitting this request because I believe they wrongfully denied me credit. I am - years old ( -/-/- ), which is more than within the minimum age requirement according to the Equal Credit Opportunity Act. I have supporting documents and am more than willing to provide this information**The Equal... |
Capital One Consumer Loan problems when you are unable to pay problems when you are unable to pay November 17, 2015 - I was in a - -/-/- 2013. The day before I flew to - for tour I was - year old who was not paying attention. I was at a -, he was going over -. - company, the person at faults insurance company and Capital One Auto Finance were in touch with each other to dispute the issue. - - was going to pay, however we ended up going with the person at faults insurance. This obviously took a month or so to get worked out, during this entire process I was told everything was fine and my credit would be intact since the car was a total loss. In - Capital One sent me a bill ... |
Capital One Consumer Loan shopping for a loan or lease shopping for a loan or lease November 14, 2015 - CAPITAL ONE AUTO MADE A HARD INQUIE ON MY CREDIT WITH OUT MY CONSENT ... |
Capital One Consumer Loan taking out the loan or lease taking out the loan or lease November 10, 2015 - This is a further complaint in reference to complaint # -. I submitted a complaint against Capital One on -/-/2015. On - - 2015 I was contacted by someone who identified himself as - stating that he was looking into my complaint and hoped to have an answer for me by Friday ( - - ). As of - - I had not heard back from -, though I did leave a message on his voicemail. On - - I received a telephone call from a woman who wanted to know when I would pay them. I explained to them the issue and that I wanted a resolution before I paid them but that if the issue ... |
Capital One Consumer Loan problems when you are unable to pay problems when you are unable to pay November 9, 2015 - Capitol one autofinance has continually called me and my employer. They call me multiple times a day from multiple numbers. They dont leave messages or identify themselves. They had disclosed the nature of the call to my employer when i wasnt there. ... |
Capital One Consumer Loan shopping for a loan or lease shopping for a loan or lease November 3, 2015 - i received an e-mail alert telling me that a capitol one auto pulled a hard inquiry and pulled my report and used my social security # without my knowledge and did not speak with me prior to this about this loan, i called capitol one they said they did not pull my report, i then called - they said capitol pulled my repot and my social security # and - told me that some of the information did not match what i have on file, i then called capitol ione back they said they will forward my information, they hourt me in many ways i very upset when talkin with capitol one im ver stressed out at ... |
Capital One Consumer Loan shopping for a loan or lease shopping for a loan or lease October 22, 2015 - - and - - - - VA - : Unauthorized Credit InquiryDear Creditor, I recently received a copy of my - and - and - credit report. The credit report showed a credit inquiry by your company that I do not recall authorizing. I understand that you should n't be allowed to put an inquiry on my file unless I have authorized it. Please have this inquiry removed from both credit files because it is making it very difficult for me to acquire credit. Send us written authorization that gave you access to our credit files. SS # - - - # - - - ... |
Capital One Consumer loan problems when you are unable to pay October 17, 2015 - Capital One Auto Finance is not deleting an account from my credit reports, which is more than 8 years since last delinquency. ... |
Capital One Consumer loan managing the loan or lease October 13, 2015 - Capital One Auto Loans makes collection calls on Auto Loan accounts prior to the due date. I have become a new auto loan customer within the last month and have been getting collection calls requesting payment prior to the due date. There has been no delinquency. This has been going on every day for the last two weeks. I understand from reading other customer complaints that this seems to be not isolated to my account but done to multiple accounts. I believe this practice is not lawful. ... |
Capital One Consumer loan problems when you are unable to pay October 12, 2015 - My vehicle is financed through Capital One Auto Finance. Initially in - 2015 the - payment was due although I did not receive a payment notification on this payment. When I spoke with customer service around the - of - I was advised of the payment and at that time I requested a due date change because the due date did not work for my budget. I was advised this would be changed and when my - payment would then be due. I made my - payment 8 days early or at least I thought I did based on the new payment date I was advised of. Toward the end of - I received another call stati... |
Capital One Consumer loan problems when you are unable to pay October 2, 2015 - My auto loan with Capital One Auto Finance was Charged Off effective - -, 2015. This Adverse Action was taken without the creditor providing me any written correspondence of the my auto loan delinquency status. Although, I 've requested that Capital One Auto Finance communicate my auto loan details via postal mail. The reason I had to request written communication in lieu of phone contact is due to their aggressive and harassing collection practices. There were several phone interactions that I would have with their representative, after we 've made an agreement for payment at a future d... |
Capital One Consumer loan problems when you are unable to pay October 1, 2015 - My vehicle was re-possessed without ANY prior communication. My information with CapitalOne has been the same since the day my loan originated ; phone number, and email, my address changed a year ago but I made sure they had everything correct. I had fallen behind on payments but called and was told that because I am once again employed and can make extra payments I was fine. Fine '' apparently means just kidding, we 're coming for your car. I received no phone calls, no emails, no letters prior to my car being taken. This is a direct violation of my consumer rights. Additionally, the rep... |
Capital One Consumer loan managing the loan or lease September 30, 2015 - Capital One has report 30 days late payments on my credit report for the months of -, -, -, -, -, -, -, and - when i was never late in making payments to them. I had auto withdraw from my bank account with this auto loan so after speaking with a customer service rep they stated that they withdrew the money after the due date. I told the rep that, that was not my fault as i had it set up property and due to there mistake i should not be penalized. The customer rep responded with, they would not remove the negative reporting to the credit bureaus. Now i seek for your assi... |