Capital One Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Capital One Consumer Loan department,

Vehicle loan Problems when you are unable to pay Minnesota

I was awarded a settlement against Capital One Auto for an illegal repossession on - - -. It was agreed that I would recover : the car and granted the title, they would remove the negative mark/tradeline from my credit report and I was awarded cash. However, they are now suing me in bankruptcy court in order to take back the car they agreed to give me stating that my account was past due. The court date is scheduled for - - - at -. However, I paid Capital One what was needed to retrieve my car back before it was sold -/-/-, afterwards I was given the car back from - - who held the car at the impound lot. Afterwards, I paid Capital One Auto the next scheduled auto payment. Afterwards, Capital One disbarred me from accessing my online account via the -. I informed my consumer justice attorney and previous bankruptcy attorney that I was having trouble making payments to Capital One Auto. I was told that because I filed bankruptcy that I could n't make payments to Capital One Auto until after the bankruptcy was discharged, even though I wanted to keep the car. I was


bankruptcy proceedings. I immediately put the - in touch with each other in - -. I have emails showing that I was contacting both attorneys to make a payment since - - and screenshots of Capital One Auto who removed my account. I informed the bankruptcy attorney that I wanted to reaffirm the car but he stated that Capital One Auto did not want to reaffirm the auto. I was then told by the consumer justice attorney that it was because Capital One Auto would be settling and I would given the car. Now, Capital One - is suing me to recover the auto, which should be dismissed.

Capital One customer in Minnesota
May 04, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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