Capital One Consumer Loan Complaint

Capital One Consumer Loan department,

Vehicle loan Problems when you are unable to pay Indiana

A few weeks ago, I contacted Capital One for a 60 day extension due to me having - and being off for 3 1/2 months. I do not want to fall behind and have payments not paid to count against me as it will be very hard to catch up due to having other bills as well. I was told that there was nothing that can be done because the account is too new when I called -/-/- and that I had to have the account for at least six months. I have worked for auto financing company before and there are exceptions that can made, so this is unacceptable. I have - other vehicles that I purchased the same day as this car and that company that is financing those - cars did the extension since I am a - and do not get paid when I am off. I am a valuable customer as I have credit cards and have had another vehicle, which I traded in for this vehicle, through Capital One. I do n't think that this is how you treat valuable customers. I recently had to call Capital One - 's with customer service stating that someone will call me. Finally, the third time I called after not receiving a call back and was told that I was still not able to get an extension. This is a SCRA account ; why ca n't I get a 2 month extension after Capital One has been getting paid on time even after my - and being denied the extension -/-/-.