Capital One Consumer Loan Complaint

Vehicle loan Shopping for a loan or lease shopping for a loan or lease

Capital One Consumer Loan department,

Vehicle loan Shopping for a loan or lease Shopping for a loan or lease Virginia

i received an e-mail alert telling me that a capitol one auto pulled a hard inquiry and pulled my report and used my social security # without my knowledge and did not speak with me prior to this about this loan, i called capitol one they said they did not pull my report, i then called - they said capitol pulled my repot and my social security # and - told me that some of the information did not match what i have on file, i then called capitol ione back they said they will forward my information, they hourt me in many ways i very upset when talkin with capitol one im ver stressed out at this time i want a law suit filed im getting tired of co. trying to ruin my credit when im trying my best to get it in order and looking good i did not ask or ok to do this i never talked with anyone for this loan

Capital One customer in Virginia
Nov 03, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Consumer disputes how Capital One handled their complaint

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints5/20126/20127/20129/201210/201212/20121/20134/20135/20138/20139/201310/20131/20143/20144/20146/20148/20149/201410/201411/201412/20142/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20164/20165/20160123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneShopping for a loan or lease90.6%1.6%7.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageShopping for a loan or lease1.8%86.5%1.3%7.8%0.2%0.7%1.0%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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