Capital One Consumer Loan Complaint

Vehicle loan Shopping for a loan or lease shopping for a loan or lease

Capital One Consumer Loan department,

Vehicle loan Shopping for a loan or lease Shopping for a loan or lease Virginia

- and - - - - VA - : Unauthorized Credit InquiryDear Creditor, I recently received a copy of my - and - and - credit report. The credit report showed a credit inquiry by your company that I do not recall authorizing. I understand that you should n't be allowed to put an inquiry on my file unless I have authorized it. Please have this inquiry removed from both credit files because it is making it very difficult for me to acquire credit. Send us written authorization that gave you access to our credit files. SS # - - - # - - -

Capital One customer in Virginia
Oct 22, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints5/20126/20127/20129/201210/201212/20121/20134/20135/20138/20139/201310/20131/20143/20144/20146/20148/20149/201410/201411/201412/20142/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20164/20165/20160123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneShopping for a loan or lease90.6%1.6%7.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageShopping for a loan or lease1.8%86.5%1.3%7.8%0.2%0.7%1.0%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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