Capital One Consumer Loan Complaint

Capital One Consumer Loan department,

Vehicle loan Problems when you are unable to pay Problems when you are unable to pay Maryland

I was in a - -/-/- 2013. The day before I flew to - for tour I was - year old who was not paying attention. I was at a -, he was going over -. - company, the person at faults insurance company and Capital One Auto Finance were in touch with each other to dispute the issue. - - was going to pay, however we ended up going with the person at faults insurance. This obviously took a month or so to get worked out, during this entire process I was told everything was fine and my credit would be intact since the car was a total loss. In - Capital One sent me a bill asking me to pay at a lowered rate, to make the account current/closed. I paid the amount they asked. In - I pulled my credit to see that Capital One not only put that I did not pay and was late -, but that I did not pay the full balance ... I tried reaching out to them, they told me they had updated the system, but no- my credit is still hurt from this and everyone points the finger at someone else.