Capital One Consumer Loan department,
Vehicle loan Managing the loan or lease California
There is a large discrepancy between what I am paying and the amount that is actually being applied to my principal amount. Due to Capital One 's online payment options, you can only pay from one bank account a day, because of this I scheduled two payments from separate bank accounts that sum up my total monthly payment. From that amount less than $80.00 went to principal! That is unacceptable!
Capital One customer in California
Dec 17, 2015
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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