Capital One Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Capital One Consumer Loan department,

Vehicle loan Problems when you are unable to pay Alabama

I made a agreement to settle my account with capital one for $5000.00 in the amount of $750.00 for 6 months. I have made - payments which the balance now is $3700.00. I am requesting capital one will listen to my financial hardship at the moment for why i have n't made the payment for -. My son was going to college and he was receiving student financial aid which was the reason i was able to make these - payments. For a personal problem he had to withdraw from college and transfer to a new -. It will be two more months before he will receive his refund money. We will be able to pay the $3700.00 balance in full. I am requesting that capital one not cancel this agreement. I am also requesting if i can trade the - - for a -, it currently has -. My son will have a down payment of $6000.00 in two months if we can work it on trading for a new truck. I have lifetime income and my son receives -, in the amount of $650.00 all total income, is $1500.00 stable income for life. With my son receiving refunds from him attending college the income his hire. But with my son not receiving his money for this month, we ca n't pay the - $750.00 payment. That is why i agreed to settle with capital one for $5000.00 to pay off the loan, but with this set back and him having to attend a new college it will be two more months before he gets his money. I am asking capital one not to cancel the agreement, or to trade a new - truck. This has caused me a lot of distress in trying to figure out what to do.

Capital One customer in Alabama
Jan 25, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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