Capital One Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Capital One Consumer Loan department,

Vehicle loan Managing the loan or lease Ohio

I am behind in my car payment. I received a call from the company today. The date is -/-/16 and it 's a Sunday. I was told in the voice mail I received at - to call them today until - to discuss the issue. I called the number they provided but no one is there to take my call. They are closed on weekends, but had someone call me to tell me to call today, which makes no sense! I had attempted to call them on -/-/16 at approximately - but received the same message, that no one was there to take my call. How can I resolve the issue if no one is there to take my call?

Capital One customer in Ohio
May 29, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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