Capital One Consumer Loan Complaint

Capital One Consumer Loan department,

Vehicle loan Problems when you are unable to pay Connecticut

I had lost my job and therefor feel behind on - payments. I kept up communication with Capital One and had just agreed to send them - of the past due payments on the following Friday on top of already making that months normal payment. Less then - or 6 days after speaking with them and the agreements being discussed they came and took my car with no warning. After they took my car they failed to follow many CT regulation and/or laws. An example is never sending me writen communication prior to or after the car was repossed. I found out the car had been auctioned, again no communication of the auction prior to, when I recieved a bill for the remaining amount. All of this has been terrible and hard to get anywhere in fairly resolving the situation. Now my credit report shows - missed payments and that is simply not true along with other payment information they have listed on my credit report which is also false. I am devastated and


Capital One. Please advise me of what I can do to right this situation. I do not understand how companies get away with doing business in a state and not follow the regulation and laws put forth by that state. Thank you for any and all assistance you may be able to give