Review and analysis of 67,303 consumer complaints for 643 financial institutions offering Other Mortgage products and services
| Charles Schwab Bank |
| Trustmark Corporation |
| Equifax |
| Prospect Mortgage |
| GE Capital Retail |
| SN SERVICING CORPORATION |
| Yale Mortgage Corporation |
Explore common Other Mortgage complaints by state. On average, California, Texas, and Florida have the highest percentage of consumer complaints agains financial companies that offer all products and services.
Ditech Financial LLC Other mortgage settlement process and costs April 5, 2017 - My husband and I own a - - - property which is encumbered Ditech and, despite dozens of contacts with Ditech, we have been unable to get them to release the property. Ditech 's failure to respond may harm our ability to honor a contract on our home, which is currently marketed for sale. After 15 phone conversations, emails with 7 different departments and faxes to three different fax numb... |
Bank of America Other mortgage settlement process and costs April 3, 2017 - i received your letter today ( -/-/- and in emailing you too tell you that i have sent a letter to the court appeals judge and requesting papers to file a suit against bank of america for mortgage fraud. now you people and the bank of america has all the information and proof you need to send me back my $14000.00 because the money is mine and not yours or the government. it came out off my ... |
Select Portfolio Servicing, Inc Other mortgage loan servicing, payments, escrow account April 2, 2017 - Sirs : I am in receipt of a mendacious notice from Select Portfolio Servicing, alleging that it is the SERVICER of the mortgage covering my residence and that ( falsely ) I have violated the requirement that " hazard ) ie Homeowners insurance be maintained. Since on -/-/2017 I changed carriers I would have ordinarily politely provided a Declaration page from the new policy. However knowing the h... |
Citibank Other mortgage application, originator, mortgage broker April 1, 2017 - On -/-/2017 there is an inquiry from Citi mortgage on my - credit report as per attached report which I do n't recognize. I called Citi Mortgage and they told me that they have n't pull my credit. I called - and they told me CITI mortgage is indeed pulled a credit on -/-/-. I went back and forth and called Citi mortgage group this morning ( -/-/- ) and spent almost an hour to get... |
Select Portfolio Servicing, Inc Other mortgage loan modification,collection,foreclosure April 1, 2017 - My name is - and my complaint is against Select Portfolio Servicing , Inc, my servicer in my loan No. -. Select Portfolio Servicing , Inc, started foreclosure proceeding against my homestead property with totally unclean-hands and fraudulent documentation as you can see in the attached documentation. Foreclosure Case No. - placed in - County Florida, has been enter into court with frau... |
Specialized Loan Servicing LLC Other mortgage loan servicing, payments, escrow account April 1, 2017 - I have been slightly overpaying on my SLS mortgage ( just a few dollars a month ) since it was sold from - to SLS. For quite sometime SLS could not give me access to my account online ( I filed an official complaint with them last month, to which they finally " fixed it '' ). But now when I can see my transaction history, instead of crediting my " extra principal '' to pay down my loan, they ha... |
Ditech Financial LLC Other mortgage loan modification,collection,foreclosure March 31, 2017 - I have an ongoing issue with Ditech regarding loan # -. Since their initial response to my loan modification on -/-/-, they have assigned me to three of their staffers. The most recent, - has not returned four calls I have placed. I have received a letter from them asking for all new documentation which is totally un-necessary and a further attempt to have me go away. This loan indexes ... |
Nationstar Mortgage Other mortgage application, originator, mortgage broker March 30, 2017 - Called Nationstar mrtg to refinance the loan. - ran our credit report and siad since our credit score was - we didnt qualify for the " better '' loan which would bring our payment to $ -.Since we had a credit score below - best they could do was about $ -.Current mortgage is $1800.00 going to - for the remaining 20 years of the term.He suggested we call the loan mod dept.Called... |
Freedom Mortgage Other mortgage loan servicing, payments, escrow account March 29, 2017 - Mortgage company was notified of failure to pay property taxes on -/-/2017. Multiple phone calls were made trying to find out when a check would be cut. -/-/2017 was told it would be paid before the -/-/-. Called today -/-/2017 and was told it was still being researched and would not be done until -/-/-. This is the opposite of what I had been told all month long. Now no one will s... |
Ditech Financial LLC Other mortgage loan modification,collection,foreclosure March 28, 2017 - We are a non profit counseling agency in -, we submitted a a loan modification package to Ditech Financial on -/-/2017, Ditech 's representative stated that the loan modification was under review and it will take them 5 days to complete the review. I called on -/-/2017 and I was told that they needed another 5 days to complete their review. Today -/-/2017 I was told that there was no upda... |
Specialized Loan Servicing LLC Other mortgage loan servicing, payments, escrow account March 28, 2017 - On -/-/- I signed a Mortgage with long-time bankrupt -, where - was not a Mortgagee. On -/-/- - bank acting under glimpse of " - Bank as Trustee '', defunct since -/-/-, filed foreclosure case against me based on false statements and forged documents. As of today I have not received ANY meaningful respond from - bank regarding my demand to stop fraudulent foreclosure ... |
Wells Fargo & Company Other mortgage loan servicing, payments, escrow account March 28, 2017 - On -/-/- I signed a Mortgage with long-time bankrupt - company, where - was not a Mortgagee. On -/-/- Wells Fargo bank acting under glimpse of " - '', defunct since -/-/-, filed foreclosure case against me based on false statements and forged documents. As of today I have not received ANY meaningful respond from Wells Fargo bank regarding my demand to stop fraudulent forecl... |
Wells Fargo & Company Other mortgage application, originator, mortgage broker March 27, 2017 - Rather than respond to the complaint ( s ) Case number - and - submitted to CFPB, Wells Fargo Bank has sent me a Notice of Right to Cure Default for a total of $2200.00, which includes $580.00 in " other charge/fee ''. Wells Fargo is allowed to make up any amount of charges and continue force homeowners to pay extortion payments or risk loosing their homes. Where is the help for cons... |
Shellpoint Partners, LLC Other mortgage credit decision / underwriting March 23, 2017 - I am representing a foreign national buyer who submitted application and got a CD 2 days prior to closing ( attached ), to a surprising news that the loan was not submitted properly and the Loan Officer fired for questionable procedures. The mortgage company stepped in because saw that the file was already approved and placed a new loan officer to resubmit the documents ( new loan file ) to verify... |
Gateway Mortgage Group, LLC Other mortgage loan servicing, payments, escrow account March 23, 2017 - I am currently in an active chapter - bankruptcy and I want to voluntarily reaffirm my debt with Gateway mortgage. I have filed pro se. I am able to file the document myself with no charge. Gateway states that if they send it to counsel that they will charge my account. For me to be able to file I have to have the original signatures which the bankruptcy manager at gateway - is refusing to s... |
Ditech Financial LLC Other mortgage settlement process and costs March 23, 2017 - Good morning. I 'm trying to settle my home loan with Ditech. My home has been listed on the market for over a year. I finally found a buyer who is offering $18000.00 CASH to purchase the home. It 's a mobile home in a park. Unfortunately, I 'm underwater on my loan. I owe $29000.00 and have been paying on the loan for 17 YEARS and am current on the loan. I just want to sell it and get out of ... |
Citibank Other mortgage loan servicing, payments, escrow account March 22, 2017 - Hello! Having an issue with mortgage lender, been treated unfairly with my loan amortization. Loan have been active for about 13 years or so in good standing. The type of loan I have is a fixed rate bi-weekly Conventional, periodically I 've made additional principal payment to reduce loan balance. Last year the loan crossed over to where more principal is paid than interest out of my bi-weekly p... |
Wells Fargo & Company Other mortgage loan modification,collection,foreclosure March 21, 2017 - Client is on Deed along with her mom and dad. There is a first mortgage that she is not listed as a note holder, there is a 2nd mortgage where she and her mom and dad are all - listed as note holder. Mom and Dad have both passed away and daughter applied for a loan modification made 3 trial payments & was then advised that thy cld n't proceed with perm mod due to title issues. That was -/-/-... |
Specialized Loan Servicing LLC Other mortgage loan servicing, payments, escrow account March 21, 2017 - I filed for Chapter - in -/-/- and have been discharged in -/-/-. I was receiving statements from - - - ever since my loan was reinstated. Recently, on -/-/-, my loan was transferred to SLS. I reached out to SLS to inquire about my mortgage statements. SLS insisted I am in active Bankruptcy and because of this, I will never receive any statements. In the meantime, I am b... |
Specialized Loan Servicing LLC Other mortgage loan servicing, payments, escrow account March 20, 2017 - I accidentally scheduled two mortgage payments from my bank, -, to the company that recently took over my mortgage : SLS. ( If the payment is n't there on the - of the month, they call me every day. So I thought the first payment had n't gone out. ) It has caused me to be seriously overdrawn as my other automated payments come in. As soon as I found out, I called -, and they said it was ... |
BB&T Financial Other mortgage loan modification,collection,foreclosure March 18, 2017 - Recently received calls from BB & T telling us that there are modification options available to us. We have submitted a complete modification package for review two times but have not received a confirmation of recept. According to the Bank 's lawyer nothing has been received. So we asked her for her fax number to send her a copy to see along with our prior fax confirmation records. The fax that s... |
Ditech Financial LLC Other mortgage loan servicing, payments, escrow account March 17, 2017 - I have yet to receive the full refund of my escrow account since closing -/-/2016. The full amount is $2000.00 and I only got a partial refund of $340.00. I have not cashed the check yet since it was not the right amount. Greentree / Ditech new I was refinancing since they were notified that I needed the payoff amount of the loan. Since I was refinancing I needed to pay off my property taxes... |
Stonegate Mortgage Corporation Other mortgage loan servicing, payments, escrow account March 17, 2017 - Homeowner 's policy was due on -/-/2017. Stonegate Mortgage did not submit the payment to the insurance company until -/-/2017. Today -/-/2017, I received a phone call from my insurance company stating that my insurance was in cancellation due to non payment. I have to pay $330.00 out of pocket to keep my insurance active and will not be reimbursed until the insurance company receives the ... |
Bank of America Other mortgage loan modification,collection,foreclosure March 16, 2017 - I purchased my home in -/-/- with -. My mortgage was with Bank of America.The closing was rushed and I was never told about -, - also attests that he was never informed of a mortgage with -.My payments always went to Bank of America.There was never a payment sent to -. In -/-/-, I lost my job due to -. I applied for a modification which took forever to process because B... |
Ditech Financial LLC Other mortgage loan servicing, payments, escrow account March 15, 2017 - Ditech charged me the wrong amount from -/-/- through -/-/-. In -/-/- they finally reallocated my payments and credited an overdue HAMP incentive. Almost 15 months overdue to be exact. I disputed the error forever including on this board many many times. They reported me late to the credit bureau 3 times even though they charged me the wrong amount. All my mortgage statements had in... |
Wells Fargo & Company Other mortgage application, originator, mortgage broker March 14, 2017 - I had a HELOC loan which Wells Fargo offered to refinance because the loan was coming due. The bank manager at the downtown - branch offered to do the loan and asked me to turn in my tax return for -/-/- and a - for -/-/-. Several days later I went back to the bank to find out what happened and he told me that they could not do the loan, however Wells is told me that I could no l... |
Guild Mortgage Other mortgage application, originator, mortgage broker March 14, 2017 - The complaint is against - - of Guild Mortgage in -, NV. Her -/-/- number is -. She is advertising on - that she will give consumers who apply for a mortgage with her on -/-/2017 and close in 2017 a $1000.00 furniture gift card. It is so unfair for a consumer to be enticed like this, and it 's likely it would result in a higher interest rate.... |
U.S. Bancorp Other mortgage loan servicing, payments, escrow account March 13, 2017 - In -, we found out that both of the homes we owned were filed as primary residences in - locations in Michigan ( - & - ). When we purchased our home in northern Michigan, we did not know that our status in - was not changed to a secondary home. When - found this to be true, we were penalized and the taxes due as a secondary home were collected from us ( out of pocket - not as an ... |
Round Point Mortgage Other mortgage loan servicing, payments, escrow account March 13, 2017 - For the second time in a year, we have received a drastically different payment amount and escrow analysis. The burden this creates on short-notice for a family of - is tremendous. We have relied on our mortgage company to do their job ; however, we are for the second time, realizing this is not happening. RoundPoint Mortgage is giving us a $ - payment increase and asking that we come up wit... |
Stearns Ventures, LLC Other mortgage loan servicing, payments, escrow account March 13, 2017 - I have tried 3 times to get someone to assist me with my questions and concerns with my escrow account. Stearns Lending LLC has failed with my email request as well as my phone conversation that I 've attempted twice. Customer service gives me the run around and states that the information about my escrow account can be found on their website. I want to have my escrow account reanalyzed for the cu... |