Bank of America Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

Bank of America Mortgage department,

Other mortgage Loan modification,collection,foreclosure Florida

I purchased my home in -/-/- with -. My mortgage was with Bank of America.The closing was rushed and I was never told about -, - also attests that he was never informed of a mortgage with -.My payments always went to Bank of America.There was never a payment sent to -. In -/-/-, I lost my job due to -. I applied for a modification which took forever to process because Bank of America stated documents were lost, after I sent them in countless times BOA stated that they needed additional information which had already been sent in. I was finally approved for a modification of around $740.00 ( unsure of exact amount ). I began making these payments strictly off of my unemployment income. Not soon after I began making payments, a new governor was elected in - ( - ), and he enacted a law that would cancel emergency extended unemployment which completely canceled my unemployment income. My - is - and the - of BOA refusing to process my paperwork in a timely manner began to affect my -, and I began to - and had to have -. - this was taking a toll on


change in circumstances and this time they came back with an even higher amount due of around $990.00 which I could n't pay without any unemployment income coming in. I believe this entire time they were still processing the modification as though - was on the mortgage even though he previously signed a quit claim deed. Bank of America also neglected to inform - and I that " Assumption paperwork '' needed to be filled out at that time. I had found out years later by a BOA acct manager who stated that the assumption paperwork was never submitted. I asked " What was the assumption paperwork? '' and she stated that it should have been done with the quit claim deed. We were never informed of that. So, I then had to start the modification process again asking them to not include - or child support payments. They again increased the mortgage and it 's continually been a battle since then.The last statement amount to pay was over $1200.00 Bank of America wants to foreclose on my home and has a hearing date of -/-/- in - County, -. Bank of America has hired a substitute trustee to represent them. The substitute trustee is -, Foreclosure dept. -, Firm case no. - ( - ). The attorney over this account is -.I believe the trustee is -. The paperwork that was filed in the General Court of Justice states that the noteholder intends to commence foreclosure on the note and deed of trust dated -/-/- held by - ... .no one ever signed on with any paperwork from -! They also claim that they are going to '' accelerate '' due to non-payment when the negligence has consistently been from Bank of America not honoring good practices when they were aware of the hardship they placed on me and my family by not admitting to their wrongdoing.The beneficiary mortgage is -.Please do not allow the servicer - to foreclose on my home. I am waiting for The Bank of America to respond to my " Produce the Note '' request. They have not responded as of yet. It would be a hardship for me to attend the foreclosure hearing scheduled for -/-/- in the -, - County, General Court of Justice. I am now in - due to the bullying tactics of Bank of America and appraisal inspectors knocking on my door. The - was just too much. I thought about selling the house

Bank of America customer in Florida
Mar 16, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with non-monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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