Ditech Financial LLC Mortgage Complaint

Ditech Financial LLC Mortgage department,

Other mortgage Loan modification,collection,foreclosure Illinois

We are a non profit counseling agency in -, we submitted a a loan modification package to Ditech Financial on -/-/2017, Ditech 's representative stated that the loan modification was under review and it will take them 5 days to complete the review. I called on -/-/2017 and I was told that they needed another 5 days to complete their review. Today -/-/2017 I was told that there was no update from underwriter or representative working on the case. The client received a court notice ( to appear in court -/-/2017 ). The lender even told me that they will continue the foreclosure process. They are double tracking. They have a COMPLETE package requested.