East West Bank consumers have reported over 62 official complaints. Out of the 62 consumer complaints against East West Bank, 10% were disputed by the consumer (i.e. the consumer was not happy with how East West Bank responded to their complaint) and 98% were processed in a timely manner. 2% of consumer complaints against East West Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Stop CallsEast West Bank Bank account or service account opening, closing, or management March 22, 2017 - - 2016 I reported to my bank that my bank account lost money in -, -, - and -, my bank EAST WEST BANK in -/-/16 returned parcel my lost money $18000.00 back to my account, now still has $11000.00 not return to my account yet, I request EAST WEST BANK return all money to me ASAP.... |
East West Bank Bank account or service deposits and withdrawals March 7, 2017 - Missing funds from - -/2016 from job t account they said one person pulled all the money out without theothers on the account -.want the documents to prove the money was withdraw money returned held moneyfrom account for an over payment on mothersdeceased ssi... |
East West Bank Bank account or service making/receiving payments, sending money December 19, 2016 - I was selling my dryer on - and asking for $110.00. On - -, 2016, a person texted me and agreed to buy. She/he said a cashier check was sent to me with more than what I was asking for. I asked why. The scammer said it was meant to send to somebody else before it was sent to me in an error and asked me to return the difference. Then the scammer provided the information where the difference should have been sent to. I received a cashier check for $1800.00 on - -. I went to my local Eastwest bank in - - in California to cash the check on - -. I considered I could g... |
East West Bank Debt collection false statements or representation attempted to collect wrong amount October 6, 2016 - East West bank asked me to be a guarantor for my husband 's business credit line because I have a house under my name and I did. When the loan was renewed for the following years, an East West Bank officer forged my signature as a guarantor. My husband 's business filed chapter - and East West Bank sued me to get my house. After my deposition with East west bank 's council, they realized the fact that I was not the one who signed the loan docs. They are willing to drop my name from the complaint but not willing to reimburse me for my attorney fees to prove that they were wrong, and on top o... |
East West Bank Mortgage loan servicing, payments, escrow account September 9, 2016 - East West Bank and its general counsel and loan managers are involved in criminal actions involving investors who normally do business with them in purchasing foreclosures from their bank and assist them in targeting and terrorizing their customers. Specifically, I was targeted by the investors as they sought me out to purchase properties in the " down '' real estate market ( i.e. - - - -, - -, CA -, - - - -, -, CA -, - - -, - -, Ca - ( commercial property ) and then proceed to harass me by placing tenants in the property ( hired by them... |
East West Bank Consumer Loan managing the loan or lease June 23, 2016 - East West bank asked me to be a guarantor for my husband 's business credit line because I have a house under my name and I did. When the loan was renewed for the following years, an East West Bank officer forged my signature as a guarantor. My husband 's business filed chapter - and East West Bank sued me to get my house. After my deposition with East west bank 's council, they realized the fact that I was not the one who signed the loan docs. They are willing to drop my name from the complaint but not willing to reimburse me for my attorney fees to prove that they were wrong, and on top o... |
East West Bank Mortgage loan modification,collection,foreclosure May 25, 2016 - The Lender - East West Bank, -. and its management - - and - - retaliated against me for filing a complaint of discrimination on my mortgage loan account last year and filing an civil action thereafter. In - - and continuing to-date the company and persons shown above assisted by ex-boyfriend - - - and his attorney - - - - -, -, -, - - in having my - ( - ) year-old daughter - - - from my home and placing her in - with the - from - -, - through - -, -. Upon completion of the - they caused the rela... |
East West Bank Mortgage application, originator, mortgage broker February 23, 2016 - I took a mortgage loan from East West Bank back in - - when I purchased my house. Purchase price was >= $1,000,000 and the loan was $690000.00. I was told by - - and - branch manager the the rate was fixed for the first 5 years for 4.625 % and it would become adjustable ( 1 yr Treasury + - ) begining - - - but my rate remained at - and now they are saying that my loan rate can not be lower than -. I was never told or received any disclosures that there was a minimum rate. I was milsled by East West Bank representatives by both loan officer who does n't have... |
East West Bank Bank account or service using a debit or atm card December 12, 2015 - On Sunday - -, 2015 @ - I went to this bank 's ATM machine. East West Bank located at - - - -, -, Georgia -. My intent was to withdraw $500.00 However the machine did not dispense the cash! The money was taken out of my account and now this bank will not give me the $500.00. The woman 's name at the branch is - and her phone number is : -. The woman 's name at - - in California is - - ( Manager ) and her number is : -. Thank you! ... |
East West Bank Bank account or service deposits and withdrawals May 21, 2015 - This complaint is filed against EAST WEST BANK, headquarter located in -, CA. I have a business account with this bank, our funds in this bank got stolen several times by ACH online unauthorized withdraws starting last year. The bank refunded me last year for the money stolen from them online system for over $8000.00. I changed the account number with East West bank recommended by the bank stuffs aftervise. However the illegal unauthorized ACH online withdrawn happened again on - -, 2015 for $16000.00 with this new account. The bank now refused to refund me for over - weeks now... |
East West Bank Bank account or service account opening, closing, or management May 4, 2015 - I would like to report a dishonest business practice of -. The bank has charged service fees on my accounts without my consent. I had a checking and saving account with - before and now they merged into East West Bank. - of my accounts have been charged service fees every month after they merged into East West Bank without any notices. On - -, 2015, I talked to the branch manager ( - - - ) in person and explained the situation to him and hoping he could give me some help. However, he was not helpful at all. He refused to credit me back the service fees and tried to put ... |
East West Bank Bank account or service account opening, closing, or management March 31, 2015 - I had - checkings and - saving account with - Bank before and now they merged into East West Bank. - of my accounts has been charged service fee every month after they merged into East West Bank without any notice. I called the bank but they refused to credit me back the service fee and they were saying that I supposed to maintain $2500.00 on each account. I told them that I did not receive any communication about these charges and I have been with the bank since -/-/1994 and never have this issue before. I ended up have to closed out all my accounts and only get two months ref... |