Wells Fargo & Company Mortgage Complaint

Wells Fargo & Company Mortgage department,

Other mortgage Application, originator, mortgage broker California

I had a HELOC loan which Wells Fargo offered to refinance because the loan was coming due. The bank manager at the downtown - branch offered to do the loan and asked me to turn in my tax return for -/-/- and a - for -/-/-. Several days later I went back to the bank to find out what happened and he told me that they could not do the loan, however Wells is told me that I could no longer withdraw from that HELOC and would just go into a pay back the amount owed which is about $97000.00. In fact, they even increased the auto pay amount to just over $1100.00 per month without my agreeing to that as I was told that it would be about the same amount that was being paid or about $750.00 per month.


My FICO score is over - and my income for -/-/- is over $94000.00. I had - and told the Manager about it so I was not able to work for about 4 months which put a dent in my income. I should make over $100000.00 normally. I have a fixed social security income of about $1800.00 per month. The only reason for being turned down for the refinance of the HELOC is my age, being a woman and having had -.