Citibank Mortgage Complaint

Citibank Mortgage department,

Other mortgage Application, originator, mortgage broker California

On -/-/2017 there is an inquiry from Citi mortgage on my - credit report as per attached report which I do n't recognize. I called Citi Mortgage and they told me that they have n't pull my credit. I called - and they told me CITI mortgage is indeed pulled a credit on -/-/-. I went back and forth and called Citi mortgage group this morning ( -/-/- ) and spent almost an hour to get hold of a manager and was told no managers available. Please fix this issue ASAP on my credit report. I already spent few hours to fix this issue and so far not going any where. Please fix it ASAP and remove inquiry from my - and any other credit bureaus ASAP