Checking Account Review

Review and analysis of 43,454 consumer complaints for 206 financial institutions offering Checking Account products and services

Best Checking Account Companies

Old National Bank
State Farm Bank
Western Union
Frost Bank
Apple Financial Holdings, Inc
Washington Federal
Empowerment Ventures, LLC

Worst Checking Account Companies

Scottrade Bank
CIT Bank National Association
Trustmark Corporation
Banco Santander Puerto Rico
Whitney Bank
FirstBank
E*Trade Bank

Company

Explore common Checking Account complaints by state. On average, California, Texas, and Florida have the highest percentage of consumer complaints agains financial companies that offer all products and services.

Issue

Checking Account Complaint Historical Trends

New Checking Account Complaints

WELLS FARGO & COMPANY Checking account account opening, closing, or management

April 21, 2017 - Wells Fargo op ened a fake account that I did not authorize and then one mon th later charged a fee for not having funds in it....

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HSBC NORTH AMERICA HOLDINGS INC. Checking account account opening, closing, or management

April 21, 2017 - I signed up for an HSBC Checking acc ount which offered a $350.00 welcome bonus after completing requirements. I have no received the welcome bonus....

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ZIONS BANCORPORATION Checking account problems caused by my funds being low

April 21, 2017 - National Bank of Arizona charged my checking account $33.00 for NSF fee for a " pending '' transaction. My account was never overdrawn as my payroll check was deposited before the item cleared my account. Even my online statement shows that my account was never overdrawn. I called the bank and they refused to reverse the NSF fee....

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WELLS FARGO & COMPANY Checking account deposits and withdrawals

April 21, 2017 - Wells Fargo Bank employees or employers took $96000.00 from my bank account on the same day I made a withdrawal at the bank. I have proof of this fraudulent activity. This had to be an inside job stealing from customers. The signature of the withdrawal slip does not match my handwriting. I noticed the deduction of $96000.00 from my account when I checked my balance. I contacted the bank. File...

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JPMORGAN CHASE & CO. Checking account making/receiving payments, sending money

April 21, 2017 - We have a business checking accou nt in Chase. A wire of - dollars was sent to ou r Chase acc ount back to - - . We only get credit of - dollars. Th en Chase ch arge us - dollars wire fee from this - . So - dollars was gone before wire came in our account. Has been talking wit h Chase for 5 months. Chase refused to provide information about how this charge occu...

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WELLS FARGO & COMPANY Checking account account opening, closing, or management

April 21, 2017 - Someone stole money from accounts at both - - - an d Wells Fargo Wac hovia Bank. I want to know how to qualify to get money back, There have been - Civil Suits about both banks. There are several mistakes about the banks statements - about wells fargo is they charge me several nsf fees after they stole the money if you look at the statement they stole the - then cha...

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PNC Bank N.A. Checking account using a debit or atm card

April 21, 2017 - I went to a PNC atm machine outside of the PNC bank - - - , PA. On - - 2017 , approx. - I withdrew $180.00 at this time all the bills came out " mushed ''. I was able to remove $140.00 of the $180.00. At this point the ATM rebooted I withdrew $1.00 in hopes of pushing the other $40.00 out, but only the $1.00 came out. I called PNC, then went to the bra...

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Wells Fargo & Company Checking account making/receiving payments, sending money

April 13, 2017 - On -/-/2017 I requested Wells Fargo Bank to pay my Water/Sewer Bill to " - '' using their 'Bill Pay Service ' from my checking account. The - payments sent on -/-/2017 [ $30.00 and $170.00 ] went to the wrong - address. The payments were not credited my account with/by -. - required me to send payment again and I did. I filled a complaint with Wells Fargo and they refused to...

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Wells Fargo & Company Checking account using a debit or atm card

April 13, 2017 - Yesterday on -/-/2017 It was brought to my attention by Wells Fargo cus rep that some been using old account of mines ( debit cards ) that 's was stolen I file disbursement immediately Wells Fargo - on - try to force me to give false information and discrimates causei had to right my pin down to help me remember due to a - - refuse to file my claim cause I refuse to all her to force ...

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Wells Fargo & Company Checking account deposits and withdrawals

April 12, 2017 - I disputed an item due to cancelling and never receiving merchandise, Wells fargo took the word of the merchant that I did n't cancel so they reversed the credit. I felt this was unfair having being charged - for something that I never received and was told would be cancelled and no further shipments. Wells Fargo wont reopen its investigation and says I did n't cancel, why would I lie? this is ...

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SunTrust Banks, Inc. Checking account account opening, closing, or management

April 12, 2017 - suntrust charge me over $200.00 way after the account should have been close and send it to collection. when the account was close the balance was $200.00. i told them to send me a bill to pay, they never did instead i received a collection letter....

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ZENCO COLLECTION, LLC Checking account deposits and withdrawals

April 11, 2017 - ZENCO Collections deducted funds from my account without proper authorization. ZENCO called my home to collect a 30 year old credit card debt from my wife. They threatened to put a levy against our home ( illegal given statute of limitations, and consumer protection laws ), and subsequently tried to send my wife to finance department to authorize deduction from account. However, ZENCO stated they ...

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Experian Checking account making/receiving payments, sending money

April 11, 2017 - This is a complaint against - - - filed by - -. I have been a customer with - - - since -/-/2015. Since this time they have shown to be unethical. Totally disrespect I have direct deposits and every time I would receive a direct deposits I would notice money missing from my accounts even when I was n't using the card. In -/-/- I had to get a print out of my transacti...

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Pentagon FCU Checking account account opening, closing, or management

April 10, 2017 - I opened an account with PenFed Credit Union back in -/-/-. I credited the account with a - dollars and never used that account again until today. So since there were no mouvements, they closed the account and sent the money to the previous address I used to live. I was not aware the account was closed. They never called or sent me an email. When I called on -/-/- at -, - from P...

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Wells Fargo & Company Checking account problems caused by my funds being low

April 10, 2017 - I have bee writing the consumer complaint department about a bank issue with - - - and Wells Fargo Wachovia . when i got my - settlement in -/-/2011 I put - and - at - - - and - at Wells Fargo. there was - dollars stolen from - - - and - stolen from Wells Fargo. I tried to take Wells Fargo to magistrate court in -, SC and - - - I fille...

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M&T Bank Corporation Checking account making/receiving payments, sending money

April 10, 2017 - MY BANK ( M & T BANK ) PAID OUT MY CHECK WITHOUT MY SIGNATURE ON IT I opened a new business, within few months I received a first letter from - ' requesting I pay a sum of $84.00 for labor law posters for work place -to be sent to my address. On the -/-/2016 ( -/-/2016 ) I issued an MTB Check No. - for $84.00 to - - as requested in first letter to issue check to - I mailed t...

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BB&T Financial Checking account using a debit or atm card

April 10, 2017 - THIS IS A COMPLAINT AGAINST THE BB & T BANK, BECAUSE I DID NOT RECEIVE THE CORRECT HELP WHEN I MAKE THE REQUEST VIA TELEPHONE CONTACT WHEN I MAKE THE CLAIM THAT IN MY BANK ACCOUNT I HAVE GIVEN MONEY SINCE -/-/- DO UNTIL TODAY, E-PLAIN THAT I WAS TRAVEL AND THAT WHEN I RETURN, MY SURPRISE IS THERE WAS NO DOLLAR IN MY ACCOUNT. YOUR ANSWER IS GO TO THE BANK AND MAKE YOUR CLAIM -, THAT WAY SO ...

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U.S. Bancorp Checking account account opening, closing, or management

April 9, 2017 - On -/-/2017 deposit - - debit card checks each ( $2500.00 ) totaling $ - US bank Atm. Unable to access Acct on -/-/-. Called US bank customer service -/-/2017 and told my account closed due to fraudulent checks deposit made -/-/2017. I Obtained copies of checks in question from US bank and took to -, where checks originated. Informed by - that checks are valid. - con...

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Citibank Checking account account opening, closing, or management

April 9, 2017 - " Get a $400.00 bonus when you open a new Citigold or Citibank Account checking package, deposit $15000.00 of non-Citi funds within 30 days, and keep the funds there for 30 consecutive calendar days '' - Citibank website. In - Citibank widely advertised their promotional offer. They promised to pay $400.00 to the new users of Citibank account package/Citigold account package. $15.00 -...

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BB&T Financial Checking account problems caused by my funds being low

April 8, 2017 - BB & T bank rearranged my transactions to maximize the amount in overdraft fees I would accrue ... Taking transactions that occured literally DAYS BEFORE the transaction that actually caused my overdraft ... I agree to one overdraft plus the amount that actually overdrafted my account ... .NOT the five overdrafts they are lying about and saying I owe them ... .This is predatory behavior and needs ...

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U.S. Bancorp Checking account account opening, closing, or management

April 7, 2017 - I SUBMITTED A HANDWRITTEN NOTICE US BANK - BRANCH DEMANDING TO CLOSE MY ACCOUNT. MONTHS LATER I RECEIVE DISCRIMINATORY TELEPHONE TACTICS OF DEBT COLLECTION EFFORTS IN E-CESS OF $230.00 BY A THIRD PARTY DEBT COLLECTOR. MY LETTER STATED THAT THE ACCOUNT WAS TO BE CLOSED AND REMIT THE CLOSING ACCOUNT BALANCE DUE STATEMENT TO MY PO BO- IN - OF THIS YEAR. I SINCE HAVE BEEN HARASSED AND THREATEN...

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Wells Fargo & Company Checking account deposits and withdrawals

April 7, 2017 - On -/-/2016, a check for $200.00 was withdrawn from my Wells Fargo checking account. I believe that check was not written or my husband and demand to be reimbursed for $200.00 unless Wells can prove one of us wrote it. The number on the check is # -, which was far out of sequence. Another check that cleared the same day was # -. I called Wells Fargo customer service on Saturday, -/-/...

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BMO Harris Checking account account opening, closing, or management

April 7, 2017 - During the third week of - I came across and advertisement by BMO Harris Bank to open a checking account, satisfy " 1 ) Open a new BMO Harris Everyday Checking ( R ), BMO Harris Select Checking ( R ) or BMO Harris Portfolio Checking ( R ) account between -/-/- and -/-/- in a BMO Harris Branch or by calling -. 2 ) Have at least two direct deposits of any combination of a paycheck, p...

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Regions Financial Corporation Checking account deposits and withdrawals

April 7, 2017 - Yesterday, I deposit a check from my company account ( - ) to my personal account ( Regions ) using my mobile and I selected from the deposit option to be cleared last night and paid the $3.00 fee requested. With no warning, this morning I see that my check is ON HOLD - - - while the money was taken last night from - account. Basically, Regions Bank is holding my money ( - $37...

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Bank of America Checking account problems caused by my funds being low

April 7, 2017 - Bank of America gave me a fee for being over extended for a period of time, but I was n't over drawn for an over extended period of time. I contacted them and they agreed that I should have not been received that fee, but they could not remove it. I get paid on - but they wont recognize the payment until Monday, even though its from their bank and they send it Thursday. I do n't make enough mon...

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Wells Fargo & Company Checking account using a debit or atm card

April 7, 2017 - On -/-/2016 I was charged $280.00 by -. On -/-/2016, I was also charged an additional $340.00 by -. Upon check out, The hotel gave me a receipt that shows these two amount would be refunded to my debit card ending in -. But I never received that refund. Wells Fargo sent me a letter saying they messed up their investigation and that the credit of $630.00 was permanent. But then 2...

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Wells Fargo & Company Checking account problems caused by my funds being low

April 7, 2017 - I have asked my bank repeatedly to remove the overdraft protection from my account. They refuse to cooperate. Each time that the overdraft protection is used, it results in a $35.00 fee. These fees result in insufficient funds for purchased which result in more overdraft fees. The cycle keeps repeating itself. I asked them to reimburse me for the fees as I do not want the overdraft protection. T...

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Wells Fargo & Company Checking account deposits and withdrawals

April 6, 2017 - On -, I went to my bank ( Wells Fargo ) to withdraw money. I completed a withdraw form and then I was told by my cashier named - I could not get the money because that amount was on hold, she then called the manager and the manager said come back next week because the check that I had deposited earlier was on hold. I went back to the bank on - to withdraw the amount that should already be...

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Wells Fargo & Company Checking account problems caused by my funds being low

April 6, 2017 - I have filed this complaint before and received a robots response of " The banks right to approve or deny a transaction even if there are no funds in the account. '' Paraphrased of course. Or the common term " Banks Discretion. '' Well last time I filed here I got a call from them and the rep upset me more. I let it go and went to the BBB. I got a letters response basically telling me that its in ...

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Bank of America Checking account problems caused by my funds being low

April 6, 2017 - I have a checking account at Bank of America. I unexpectedly had - charges put through which overdrafted my account. But I covered them within hours with a transfer of $100.00 from another account, plus a cash deposit at the bank 's ATM of $60.00. But the bank still put through - $35.00 overdraft fees. This resulted in a negative balance again because the bank rearranged the charges to...

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