Vehicle Loan Review

Review and analysis of 11,525 consumer complaints for 390 financial institutions offering Vehicle Loan products and services

Best Vehicle Loan Companies

GFS II, LLC
Citizens Financial Group, Inc.
FirstBank of Puerto Rico
M&T Bank Corporation
PNC Bank N.A.
UNITED AUTO ACCEPTANCE
MAS Financial Services, Inc.

Worst Vehicle Loan Companies

Friendly Finance Corporation
Susquehanna Bank
Autovest, L.L.C.
Condor Capital Corp.
Nicholas Financial, Inc.
Automotive Credit Corporation
Portfolio Recovery Associates, Inc.

Company

Explore common Vehicle Loan complaints by state. On average, California, Texas, and Florida have the highest percentage of consumer complaints agains financial companies that offer all products and services.

Issue

Vehicle Loan Complaint Historical Trends

New Vehicle Loan Complaints

ALLY FINANCIAL INC. Vehicle loan problems when you are unable to pay

April 21, 2017 - Purchased a - - - . Went through a divorce. I could n't pay thet the amount of - a month on - income. They repo the vehicle, sold it a a auction ( which they sold it for way less than what we owed. Now, Ally financial recovery asset wants me to pay - . What a joke....

Read more

WELLS FARGO & COMPANY Vehicle loan managing the loan or lease

April 21, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due - , - , - , - , - I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me....

Read more

CREDIT ACCEPTANCE CORPORATION Vehicle loan managing the loan or lease

April 21, 2017 - I purchased a vehicle from - - and was set up with financing through Credit Acceptance. I was told I was getting financed on $18000.00. If I go through full term of the loan I will be paying them over - for a vehicle that is only valued through - . at $8400.00. Now when I try to refinance the vehicle I am getting denied due to the loan amount exceeding the value of the ...

Read more

CarMax, Inc. Vehicle loan managing the loan or lease

April 21, 2017 - Can not make car payment online or over the phone when I tried to make payment on - .2017. Got this m essage when I tried to make payment. Sorry, you are unable to make a payment at this time. You can not make any checking or savings account payments at this time. Please call Customer Service at - to have your account reinstated. I have called them several times about this issu...

Read more

WELLS FARGO & COMPANY Vehicle loan taking out the loan or lease

April 21, 2017 - My wife a nd I purchased a new vehicle. We went through Wells Fargo for our loan. Less then a month later, we refinanced with our credit union. Wells Fargo signed off on title and sent a letter releasing the lean. After a month went by, we received a bill from Wells Fargo that we owed them money. I contacted Wells Fargo and tried to resolve the issue. I informed them that we received letter of rel...

Read more

JPMORGAN CHASE & CO. Vehicle loan problems when you are unable to pay

April 21, 2017 - I had/have a auto loan with Chase. In - I had difficulties making payments do to a loss of work after a - - - . Then the vehicle started having significant mechanical problems not covered by the warranty. In - , Per Chase, I owed $8600.00 total and they wrote/ charged off the account, I was never informed of this until recently and my understanding is this - should ha...

Read more

BB&T Financial Vehicle loan taking out the loan or lease

April 13, 2017 - My - credit report shows an unauthorized credit inquiry from BB & T Financial Services on -/-/2016. I did not authorize this inquiry. During this time, I visited - who assured me my credit file would only be viewed -. However, this was not the case. I understand that my credit file should n't be accessed without my authorization. I contacted -, but was unsuccessful obtaining a resolu...

Read more

Lobel Financial Corporation Vehicle loan managing the loan or lease

April 13, 2017 - LOBEL FINANCIAL is reporting that my account is negative charge off. This negative INNACCURATE INFORMATion needs to be removed. I do not OWE this company any money. I NEVER LIVED AT THE ADDRESS - which is associated to this account. This is an act of fraud please remove from my credit files..- and -...

Read more

M&T Bank Corporation Vehicle loan managing the loan or lease

April 12, 2017 - I took out an auto loan from M & T Bank in -/-/-. I have historically paid my payments at the local branch or online through their web portal. I have consistently paid my account and it was current as of -/-/-. In -/-/- my primary bank changed hands and the routing and tracking numbers and account numbers for accounts all changed. It has caused much confusion. Thus in late -/-/-...

Read more

Bridgecrest Acceptance Corporation Vehicle loan managing the loan or lease

April 12, 2017 - I am unable to get monthly statements on my auto loan. On the company 's website, it will show a payment breakdown with principal and interest but since - 2017 mine has been incorrect. They have not applied 2 payments to my balance. When I called them they said it was a " Glitch in the system and they could n't fix it ''....

Read more

Wells Fargo & Company Vehicle loan managing the loan or lease

April 11, 2017 - In response to Wells Fargo Dealer Services, the company is still charging me for warranty amount attached to my monthly payment each month since the warranty was refunded at $1800.00. or so. This is the illegal part of the matter. There is still money due....

Read more

Wells Fargo & Company Vehicle loan taking out the loan or lease

April 11, 2017 - My auto lease is through Wells Fargo Dealership Services. Wells Fargo has a different department for auto insurance and they have added auto insurance when I did n't have insurance. Shortly after I sent a copy of my full insurance to justify that I do indeed have insurance. The company has decided to add an extra $40.00 throughout the remainder of my contract. This addition took my car notes fro...

Read more

Ally Financial Inc. Vehicle loan managing the loan or lease

April 11, 2017 - Auto loan for a -, Account Number - that was a total loss on -/-/-. There is a GAP insurance problem I have been unable to resolve with Ally Financial. The car was purchased on -/-/-. I am the buyer on the 72 month auto loan and my son - is the co-buyer. Ally claims that GAP insurance does not cover losses if the loan is extended. I never extended the loan, but Ally extended it ...

Read more

Lobel Financial Corporation Vehicle loan problems when you are unable to pay

April 10, 2017 - On -/-/2017 Lobel Financial Corporation ordered - to impound my vehicle as that I had a past due in their record. Prior that day I spoke with their representative informing him that they had a mistake to sent my account in collection without informing me since I do not had any past due if it is the balance of the current bill that I will pay on -/-/2017. That current balance was - doll...

Read more

Wells Fargo & Company Vehicle loan managing the loan or lease

March 30, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due as of -/-/2013, -/-/2013 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me....

Read more

Farrell Holdings, LLC Vehicle loan taking out the loan or lease

March 29, 2017 - I purchased a car from - -/-/2016. They had me finance through prime acceptance. The title to the car was never supplied. In a year and three months through 2 bonded title processes and making a complaint with the MVD, i drove around on a dealers plate, 2 90 day tags, and 3 30 day tags the company went out of business. The finance company repossessed my car three days ago stating the claims w...

Read more

Wells Fargo & Company Vehicle loan managing the loan or lease

March 28, 2017 - We went to buy - cars, and the dealership said they would run our credit once and share the info with the lenders. There were - companies that hit my credit twice 10 days apart. - and Wells Fargo Dealer hit my credit on -/-/- and again on -/-/-. How do I get the second hit removed?...

Read more

Bridgecrest Acceptance Corporation Vehicle loan managing the loan or lease

March 27, 2017 - I purchased a vehicle from - and was Financed by Bridgecrest-, I traded vehicle in and the loan was paid off. I also purchased extended warranty and GAP insurance thru them and are due a refund of those monies ( prorated ) as I only had the vehicle for 8 1/2 months. I have been attempting to get a Letter of payoff from them and they keep transfering me to different departments The letter of ...

Read more

Wells Fargo & Company Vehicle loan managing the loan or lease

March 27, 2017 - Wron report about us, my wife and me. Hi, my name is - - and my wife - - -. In - 2016, my wife and me changed a car in - - -, we paid every thing ready and take an other -, The - - - supposedly be to pay off to the Wells Fargo Dealer Services, WFDS -, Auto Loan, but that does not occurred. Before that happened we paid the monthly payment at time by automa...

Read more

U.S. Bancorp Vehicle loan managing the loan or lease

March 26, 2017 - I was previously an - service member with an auto loan with US Bank through the -. I was not properly informed of the additional fees associated with the auto loan for having my payments withdrawn by allotments, I was lied to about the cost of the GAP insurance that I had covering my vehicle and I was also misinformed about the payment schedule of my loan payments for each month. I believe t...

Read more

USAA Savings Vehicle loan taking out the loan or lease

March 25, 2017 - In -/-/-, I agreed to co-sign for my son 's USAA Consumer Lending auto loan. My son, being in - and myself in - - he was apparently allowed to e-sign for me but I did receive a call from USAA to secure my identity and ensure my consent as co-signer. In -, USAA consumer lending allowed my son to refinance this loan without my knowledge or consent. I was unaware of this for several...

Read more

Wells Fargo & Company Vehicle loan problems when you are unable to pay

March 25, 2017 - I have a loan with Well Fargo Bank.. my car was repossessed on Tuesday -/-/2017 I totally understand that I was behind in my payment and my payment history was not the greatest. But I have the money to pay the back payments and they refused to take it and suggested I pay - then I can get the car back ... I want my car ... I called everyone and they had me on hold for a total of 4 hour within ...

Read more

Wells Fargo & Company Vehicle loan managing the loan or lease

March 24, 2017 - On - -, 2017, last date to pay vehicle note before penalty, I received call from Wells Fargo Dealer Services. - ID - informed me of late fee due today. I reminded her that the - day was today and no late fee should be applied. She continued with the amount of the late fee : $100.00 ; and said that the late fee is added the - day. Why should it even exist when the consumer ( me ...

Read more

DriveTime Vehicle loan taking out the loan or lease

March 24, 2017 - The company I bought my car from is Drive Time. This company is constanely saying that i am further and further behind and this evening they called my landlady about my bills, thats it I 'm done with them. I know that from your alerts, that this company is already under a 5 year watch and only 3 years into it. My contract with them says I am to make bi-weekly payments, but ever since the 2nd month...

Read more

Wells Fargo & Company Vehicle loan problems when you are unable to pay

March 21, 2017 - Behind on loan payment by a couple of weeks. I have received 3 calls to my place of employment. Each time I 've asked for that number to be removed as I ca n't receive those types of calls at work. I was told it would be and yet they called my job again today....

Read more

Wells Fargo & Company Vehicle loan problems when you are unable to pay

March 21, 2017 - Dear Sir ( s ), I had a car through wells fargo and was paying the loan. I got unemployed. They repossed my car after 3 months. I went to - - to get it from the auction. I was back in there grace. I got in a car accident and had medical bills. This time they ask is the car repaired the auto insurance ( full coverage - ) repaired it good as new. Then they said sorry have to talk to the rep...

Read more

Wells Fargo & Company Vehicle loan managing the loan or lease

March 20, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due as of -/-/2014 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me....

Read more

Lobel Financial Corporation Vehicle loan problems when you are unable to pay

March 16, 2017 - On Friday -/-/2017 I had received a few calls from Lobel financial I was at work and they had been alternating and calling my cell and work number repeatedly. I called back to find out what the issue was and I was told to please hold and then I was transferred. The rep that answered starting by asking who I was I gave my name and advised that I had received several calls from them. She then aske...

Read more

Wells Fargo & Company Vehicle loan managing the loan or lease

March 13, 2017 - I recently had a loan paid off with Wells Fargo for my auto loan. I have been trying to reach Wells Fargo in regard to an over payment to my loan, and have received no response. I have called several times and submitted an email to Wells Fargo Dealer Services with no return contact....

Read more

Wells Fargo & Company Vehicle loan taking out the loan or lease

March 13, 2017 - naver open car loan with wellsfargo bank it is a fraud account for -...

Read more