BB&T Financial Consumer Loan Complaint

BB&T Financial Consumer Loan department,

Vehicle loan Taking out the loan or lease Georgia

My - credit report shows an unauthorized credit inquiry from BB & T Financial Services on -/-/2016. I did not authorize this inquiry. During this time, I visited - who assured me my credit file would only be viewed -. However, this was not the case. I understand that my credit file should n't be accessed without my authorization. I contacted -, but was unsuccessful obtaining a resolution. I have an extended fraud alert in place requesting I be contacted via phone for verification prior to accessing my credit file. This did not occur ; therefore, the removal of this inquiry is requested. In additional, I contacted each lender requesting removal, but my request was refused.