Wells Fargo & Company Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Wells Fargo & Company Consumer Loan department,

Vehicle loan Problems when you are unable to pay New Jersey

I have a loan with Well Fargo Bank.. my car was repossessed on Tuesday -/-/2017 I totally understand that I was behind in my payment and my payment history was not the greatest. But I have the money to pay the back payments and they refused to take it and suggested I pay - then I can get the car back ... I want my car ... I called everyone and they had me on hold for a total of 4 hour within three days and they said they can not reverse it,,, I know I made a mistake but I need my car and I have the means to pay and continue to pay. Please help me,,,

Wells Fargo & Company customer in New Jersey
Mar 25, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/201701234567Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyProblems when you are unable to pay1.9%75.5%11.3%11.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems when you are unable to pay1.8%80.7%4.3%9.6%0.2%1.3%1.3%0.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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