Wells Fargo & Company Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

Wells Fargo & Company Consumer Loan department,

Vehicle loan Taking out the loan or lease California

My auto lease is through Wells Fargo Dealership Services. Wells Fargo has a different department for auto insurance and they have added auto insurance when I did n't have insurance. Shortly after I sent a copy of my full insurance to justify that I do indeed have insurance. The company has decided to add an extra $40.00 throughout the remainder of my contract. This addition took my car notes from $250.00 to $280.00. I have asked if I can get a statement regarding this. They then stated that this added amount will not appear on my statement and/or if they send anything it will not appear as well.These facts have raised my eyebrows so I 'm reaching out for assistance with this matter. Thanks in advance, -

Wells Fargo & Company customer in California
Apr 11, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints2/20163/20164/20165/20166/20167/20168/20169/201610/201611/20161/20172/20173/20174/201701234567Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyTaking out the loan or lease3.2%80.6%3.2%12.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking out the loan or lease2.4%81.9%5.5%6.7%0.3%1.1%1.4%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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