GreenSky Trade Credit, LLC Complaints

GreenSky Trade Credit, LLC consumers have reported over 57 official complaints. Out of the 57 consumer complaints against GreenSky Trade Credit, LLC, 12% were disputed by the consumer (i.e. the consumer was not happy with how GreenSky Trade Credit, LLC responded to their complaint) and 95% were processed in a timely manner. 44% of consumer complaints against GreenSky Trade Credit, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 18% resulted in non-monetary compensation.

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New GreenSky Trade Credit, LLC Consumer Complaints


GreenSky Trade Credit, LLC Bank account or service deposits and withdrawals

March 3, 2017 - -, -. company representative - - visited my home on -/-/2017 at - for an in-home solar system consultation. Once I seem insterested in the solar system, - - requested my information to run a credit check. He then had me sign a contract but insisted there was a 3 day concellation period prior to moving forward. That evening I contacted - - and told him I was n't comfortable with the contract and would like to cancel it until I could get further details on the pricing. - - said he would call and cancel the contract, but would like come to my home on Sun -/-/2...

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GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease

February 3, 2017 - our heater went out and I had been in and out of the hospital, we needed a new heater and was rushed into using greensky. I am an - year old, - -, - vet. the payment started out at - dollars a month, then they doubled the amount. They knew I can only make one payment a month, but they want - the new heater still is not working as a result my daughter has become very ill, at - in the morning they wake her up with calls. they are rude and demanding. I am paying them, every month. but they insist on more. I did not have time to check before hand, but after I found numerous co...

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GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease

January 30, 2017 - Incorrect payment information. Use coupon book provided to pay - payments at $130.00 beginning -/-/- and - payment at $130.00 due -/-/-. Received email stating I owe -/-/- payment which was paid -/-/-. Called went over every payment from # - due -/-/- to last payment made # - on -/-/- with no resolve. Have all my cancelled checks for proof....

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GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease

January 20, 2017 - I am filing a complaint against Greensky Credit for failing to comply with repeated requests to have my name removed from an account that was opened fraudulently. In -/-/-, I was a victim of identity theft. Over 20 credit cards/loans were fraudulently applied for in my name. Every single one has since been cleared except Greensky Credit/Home Depot, who has refused to clear my name from the account despite receiving multiple disputes, letters, phone calls, and clear proof that I could not have been responsible for any of the charges. My personal information was used to apply for a project...

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GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease

December 14, 2016 - I obtained a Home Depot Project Loan card through - Financial in -/-/2016. The loan was interest only for - months, then balance would convert to a fixed payment for - months at - %. The - month 's invoice dated -/-/2016 showed that I owed $130.00. After the promotion expiration date of -/-/2016, I received a " - of Account at - '' showing that my principle balance was $20000.00 and finance charges of $130.00. Copied verbatum from this statement " The new monthly payment was calculated as follows : - of $20000.00 amortized over - months at - % : $32...

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GreenSky Trade Credit, LLC Consumer Loan taking out the loan or lease

November 4, 2016 - I applied for a solar loan through GreenSky in the amount of $40000.00. I was not approved for the amount applied for. The amount I was approved for was $15000.00. I did not accept this amount and canceled out of the online loan application. I was never contacted for approval on the different amount. I then received loan documents with an account created in the amount that I did not authorize....

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GreenSky Trade Credit, LLC Credit card arbitration

October 19, 2016 - Green Sky fraudulently opened and charged a closed account. Please reference File number -, Green Sky admitted error and credited my account. the account. I received a letter today that they without permission opened the account and charge me -. Please contact me regarding resolving this issue, - - -...

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GreenSky Trade Credit, LLC Consumer Loan taking out the loan or lease

September 17, 2016 - I never agreed or signed any document to have a loan taken out on my name for solar panels, nor do I live at the property where the solar panels were installed. A sales man told my elderly mother that they can use my name to take out a loan for solar panels at her home if she did not qualify. I never knew the loan existed nor did I ever sign or agree to any such loan. My mother is elderly and was taken advantage of. Now the finance company is calling and harassing me for payment. I called them to ask them what this is regarding as I never knew such a loan existed and that was the first time me...

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GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease

August 18, 2016 - On - - -, my wife and I applied for a loan to remodel our basement room and qtr bath. Greensky approved us for - dollars. we approved the merchant to take the - first installment. On - - I receive a bill from Green sky for the sum of -. The merchant somehow managed to get another - WITHOUT OUR KNOWLEDGE OR CONSENT. We filed a complaint with green sky as to why we never received our alleged " - '' and as to how the merchant got the sums without our approval. we have had a run around ever since. causing us - monetary requirement for extra appraisals, and green sk...

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GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease

August 9, 2016 - I have attempted to dispute a transaction because the transaction was submitted without my signature or authorization. However, I am getting the run-a-round....

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GreenSky Trade Credit, LLC Credit card billing disputes

June 27, 2016 - I was fraudulently charged for construction services thru greensky. When I contacted them they " reversed charges '' but later changed stating they could not get funds thru the construction company. I have written and emailed greensky for over 3 months and no return email or call. Please contact me. - - -...

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GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease

June 16, 2016 - On -/-/2014 we went to Home depot and purchased granite for our counters. I made payments on this account monthly with no problem no late payments and I was paying this on the home depot website. As a year came around we received a call from the store clerk that they wanted for us to come in so they could give us our money back and cancel the order. I was ok with that because we have been really busy this past year and was not able to get the kitchen rebuilt. When we went to the store - of the customer service attendants put the money we had paid to the loan back on our bank card. the...

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GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease

April 5, 2016 - Greensky pulled my credit report twice leaving - inquiries on my credit report for the same loan. This happened in - - and again in - -. When the contractor - fell behind schedule and was not able to get the project completed in time they took it upon themselves to close the first loan, RUN MY CREDIT report again and then open a whole new loan in order to accommodate the contractor. At the same time the Contractor decided to pull my credit report as well leaving another hard inquiry on my credit report. ALL of this happened without notifying me, my prior approval, or permis...

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GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease

March 15, 2016 - I requested that Home Depot - provide me with business records relating to my account. I requested the information - -, 2016 in writing. I contacted Home Depot on - -, 2016, to inquire about the documents that they had 30 days to submit. I spoke with - - and - in the customer protection department, they - stated that they do n't have to provide me with any forms of verification of the debt ...

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GreenSky Trade Credit, LLC Credit card billing disputes

March 5, 2016 - I received a home improvement loan from Home Depot. I have requested on numerous occasions an " itemized '' accounting of all the charges. There were services cancelled, credited and not done at all, but I can not verify the charges. I contacted the - - in -, Georgia with a written request and was sent a " payment history ''. I am charged for items, assessed interest and demanded to pay what they will not verify. ...

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GreenSky Trade Credit, LLC Consumer Loan taking out the loan or lease

January 13, 2016 - A loan was taken out in my name. I was sent a letter saying I had taken out the loan when I had not. I called to learn more and was asked to provide my social security number, I did not. Then I got a letter saying I owed on the loan I never took out. I wrote the company to dispute the loan. I then got a letter saying I would be reported as not paying the debt. The debt was on my credit report. I disputed this in writing, filed a police report, put a fraud alert with the credit agencies. The company is Greensky Loan Services. Located in -, GA. The company number on the credit report does not...

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GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease

December 30, 2015 - Construction Loan Company ( Greensky ) released $1000.00 to - - - ( contractor ) without costumer 's ( me ) authorization or any work done. As soon as I got the first loan statement, I called the loan company to complain about the unauthorized released funds and to put a stop payment to any other non-authorized sums. Greensky kept sending the statements showing the $1000.00 balance for several months ; after contractor failed to do any work on my property I cancelled the project or contract. I called the loan company to file a complain ; they reviewed the complain and for several ...

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GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease

December 9, 2015 - GreenSky Credit has mismanaged a line of credit that we applied for but never used. GreenSky processed a fraudulent/unauthorized transaction from a merchant and did not even follow their own procedure for an authorized transaction and is now trying to make us responsible for the full transaction ( $18000.00 ). Over the course of 60 days we have made numerous request in writing and by phone to have this unauthorized charge remove. Their position seems to be that a self-serving document from the merchant is what they are acting on even though we never authorized any transaction by any means at...

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GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease

November 27, 2015 - We went through Home Depot 's project loan, representative - -, to have our roof replaced this summer. They hired contractors ( - - - ) that not only caused $15000.00 dollars worth of siding damage while taking 2 extra days to complete the job, they were also drinking alcohol while doing our roof. We received an offer from that contractors insurance company for $7500.00 half of what it will cost to have it replaced. Home Depot called us this morning and said these exact words " We stand behind the contractors insurance '' which means Home Depot is not going to do ANYTHING to...

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GreenSky Trade Credit, LLC Consumer Loan taking out the loan or lease

November 25, 2015 - I applied online for a Home Depot Home Improvement Project Loan in the amount of $20000.00 on -/-/- which was approved for $10000.00. At that time I accepted the loan and electronically acknowledged the loan approval and was provided a loan number with my loan approval amount. The system notification also stated that I could request an increase through the company 's - number. On -/-/- when I received my kitchen project final quote from Home Depot, I attempted to increase my loan to $20000.00 but was told by the rep that an increase could not be approved but that the origina...

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GreenSky Trade Credit, LLC Consumer Loan taking out the loan or lease

October 27, 2015 - GreenSky Financial is trying to collect a debt that I never agreed to, and that I cancelled within three days, and is ruining my credit. A salesman from - - - came to my door to sell me solar panels. He told me a bunch of information that turned out to be false, including about whether the solar panels would save me money. The salesman told me the panels would power my house, but - - - told me later the panels were not sufficient to power my house. I never signed a loan agreement, but in - 2013 I received loan documents from Greensky Financial claiming I owed $17000.0...

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GreenSky Trade Credit, LLC Mortgage settlement process and costs

October 16, 2015 - Unable to receive any monthly statements for a loan that I opened in - 2014 ...

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GreenSky Trade Credit, LLC Debt collection communication tactics frequent or repeated calls

October 15, 2015 - For more than a week now they have called everyday sometimes 3 times a day. I have told them I ca n't pay, I have no money coming in. What money I have is to pay utilities, and do not call back. ...

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GreenSky Trade Credit, LLC Credit card unsolicited issuance of credit card

September 16, 2015 - On - - 2015 a sales rep from - - named - - came to my - - year old father 's home and convinced him that he would benefit from a solar installation. The next day I reviewed the contract he had my father sign and decided to exercise the cancellation clause that day. My father was unaware that the papers he signed would allow them to open a $40000.00 dollar line of credit with Green Sky Credit. They advanced $5000.00 on this new credit card. We have been trying to reverse the $5000.00 credit for months now. I have requested multiple time 's to correct this. I am hop...

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GreenSky Trade Credit, LLC Consumer loan taking out the loan or lease

August 5, 2015 - False Advertisement by - - and GreenSky Trade CreditI was the victim of false advertisement, identity theft and fraud. The - card was introduced to me by the store specialist as an alternative payment method with 6 month no interest after selecting materials for remodeling. On the advertisement and card are - logo 's appeared. On the top left the - - logo and the bottom right the - logo. GreenSky name does n't appear on the card nor advertisement but is the financial institution for the loan/card. I attempted to validate mailing address which failed, due to no such address...

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GreenSky Trade Credit, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

July 21, 2015 - This is just a crazy series of events. I am a - and I feel I am a victim of a scam. A man, - -, of - - - - - stopped by my home stating he wanted to put vinyl siding on my house to make it look better. I told him I could not afford it. He said he might be able to get it financed. Without further communication from - -, a man named - - - -, a contractor, showed up and started putting vinyl siding on my home. No agreement of any kind had been discussed with - -. Note : My home did n't need vinyl siding to protect it as it was covered with slate shi...

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