Review and analysis of over 22 complaints against GreenSky Trade Credit, LLC
GreenSky Trade Credit, LLC consumers have reported over 22 official complaints related to Managing the loan or lease. Out of the 22 consumer complaints against GreenSky Trade Credit, LLC, 9% were disputed by the consumer (i.e. the consumer was not happy with how GreenSky Trade Credit, LLC responded to their complaint) and 91% were processed in a timely manner. 41% of consumer complaints against GreenSky Trade Credit, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 18% resulted in non-monetary compensation.
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GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease February 3, 2017 - our heater went out and I had been in and out of the hospital, we needed a new heater and was rushed into using greensky. I am an - year old, - -, - vet. the payment started out at - dollars a month, then they doubled the amount. They knew I can only make one payment a month, but they want - the new heater still is not working as a result my daughter has become very ill, at - in the morning they wake her up with calls. they are rude and demanding. I am paying them, every month. but they insist on more. I did not have time to check before hand, but after I found numerous co... |
GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease January 30, 2017 - Incorrect payment information. Use coupon book provided to pay - payments at $130.00 beginning -/-/- and - payment at $130.00 due -/-/-. Received email stating I owe -/-/- payment which was paid -/-/-. Called went over every payment from # - due -/-/- to last payment made # - on -/-/- with no resolve. Have all my cancelled checks for proof.... |
GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease January 20, 2017 - I am filing a complaint against Greensky Credit for failing to comply with repeated requests to have my name removed from an account that was opened fraudulently. In -/-/-, I was a victim of identity theft. Over 20 credit cards/loans were fraudulently applied for in my name. Every single one has since been cleared except Greensky Credit/Home Depot, who has refused to clear my name from the account despite receiving multiple disputes, letters, phone calls, and clear proof that I could not have been responsible for any of the charges. My personal information was used to apply for a project... |
GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease December 14, 2016 - I obtained a Home Depot Project Loan card through - Financial in -/-/2016. The loan was interest only for - months, then balance would convert to a fixed payment for - months at - %. The - month 's invoice dated -/-/2016 showed that I owed $130.00. After the promotion expiration date of -/-/2016, I received a " - of Account at - '' showing that my principle balance was $20000.00 and finance charges of $130.00. Copied verbatum from this statement " The new monthly payment was calculated as follows : - of $20000.00 amortized over - months at - % : $32... |
GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease August 18, 2016 - On - - -, my wife and I applied for a loan to remodel our basement room and qtr bath. Greensky approved us for - dollars. we approved the merchant to take the - first installment. On - - I receive a bill from Green sky for the sum of -. The merchant somehow managed to get another - WITHOUT OUR KNOWLEDGE OR CONSENT. We filed a complaint with green sky as to why we never received our alleged " - '' and as to how the merchant got the sums without our approval. we have had a run around ever since. causing us - monetary requirement for extra appraisals, and green sk... |
GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease August 9, 2016 - I have attempted to dispute a transaction because the transaction was submitted without my signature or authorization. However, I am getting the run-a-round.... |
GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease June 16, 2016 - On -/-/2014 we went to Home depot and purchased granite for our counters. I made payments on this account monthly with no problem no late payments and I was paying this on the home depot website. As a year came around we received a call from the store clerk that they wanted for us to come in so they could give us our money back and cancel the order. I was ok with that because we have been really busy this past year and was not able to get the kitchen rebuilt. When we went to the store - of the customer service attendants put the money we had paid to the loan back on our bank card. the... |
GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease April 5, 2016 - Greensky pulled my credit report twice leaving - inquiries on my credit report for the same loan. This happened in - - and again in - -. When the contractor - fell behind schedule and was not able to get the project completed in time they took it upon themselves to close the first loan, RUN MY CREDIT report again and then open a whole new loan in order to accommodate the contractor. At the same time the Contractor decided to pull my credit report as well leaving another hard inquiry on my credit report. ALL of this happened without notifying me, my prior approval, or permis... |
GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease March 15, 2016 - I requested that Home Depot - provide me with business records relating to my account. I requested the information - -, 2016 in writing. I contacted Home Depot on - -, 2016, to inquire about the documents that they had 30 days to submit. I spoke with - - and - in the customer protection department, they - stated that they do n't have to provide me with any forms of verification of the debt ... |
GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease December 30, 2015 - Construction Loan Company ( Greensky ) released $1000.00 to - - - ( contractor ) without costumer 's ( me ) authorization or any work done. As soon as I got the first loan statement, I called the loan company to complain about the unauthorized released funds and to put a stop payment to any other non-authorized sums. Greensky kept sending the statements showing the $1000.00 balance for several months ; after contractor failed to do any work on my property I cancelled the project or contract. I called the loan company to file a complain ; they reviewed the complain and for several ... |
GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease December 9, 2015 - GreenSky Credit has mismanaged a line of credit that we applied for but never used. GreenSky processed a fraudulent/unauthorized transaction from a merchant and did not even follow their own procedure for an authorized transaction and is now trying to make us responsible for the full transaction ( $18000.00 ). Over the course of 60 days we have made numerous request in writing and by phone to have this unauthorized charge remove. Their position seems to be that a self-serving document from the merchant is what they are acting on even though we never authorized any transaction by any means at... |
GreenSky Trade Credit, LLC Consumer Loan managing the loan or lease November 27, 2015 - We went through Home Depot 's project loan, representative - -, to have our roof replaced this summer. They hired contractors ( - - - ) that not only caused $15000.00 dollars worth of siding damage while taking 2 extra days to complete the job, they were also drinking alcohol while doing our roof. We received an offer from that contractors insurance company for $7500.00 half of what it will cost to have it replaced. Home Depot called us this morning and said these exact words " We stand behind the contractors insurance '' which means Home Depot is not going to do ANYTHING to... |