Review and analysis of over 577 complaints against Bank of America
Bank of America consumers have reported over 577 official complaints related to Identity theft / Fraud / Embezzlement. Out of the 577 consumer complaints against Bank of America, 22% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 96% were processed in a timely manner. 11% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
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Bank of America Credit card identity theft / fraud / embezzlement March 23, 2017 - I have master card credit card from bank of america I found transaction in my statement - for - - MI. I did not made this transaction and i did not know any thing about this merchant. I made a claim to Bank of America after that they sent me a new credit card and remove this transaction. about one month later they called me and denied my claim. I tried to describe that I did not made this transaction but they did not gave me any attention. I called them again and reactivate the claim again. after one more month they did not change the decision... |
Bank of America Credit card identity theft / fraud / embezzlement March 22, 2017 - On -/2017, I received an email from Bank of America informing me of a $3000.00 transfer from my credit card, to a - account. This transaction was NOT made by me or my husband. I contacted them by phone, and was given very poor service, but they did issue a new credit card, and treated the current credit card as lost or stolen, even though it was not. I followed up that same day with an email disputing the charge. On -/2017, there was another $3000.00 transfer form my credit card to the same - account. This was after I was told to destroy my old card, because a new credit card w... |
Bank of America Credit card identity theft / fraud / embezzlement March 21, 2017 - My banking/checking account with Bank of America was compromised. I received several new debit cards after the others were closed, somehow they, too were compromised. I asked Bank of America if it could be a specific vendor I was using, possibly they were obtaining my information. The claims totaled to nearly $5500.00 over the course of about - weeks. Bank of America denied my initial claims, I had them reopen the claims and explained to them that I was out of the country during a portion of the time when the charges were made. The charges were all foreign transactions, with untraceable w... |
Bank of America Credit card identity theft / fraud / embezzlement March 20, 2017 - Dear, I had a unauthorised transaction from - ( - ) on -/-/- for $8500.00, I called Bank of America and disputed it and I had to replaced my credit card and on -/-/-, I had contract and expired on -/-/- and was not renewed with - and filed complaint with FCC and CFPB I received another transaction from - for $110000.00 again I reported it as fraud the last time we made payment with - was on -/-/- - stating the payment caused due the merger with - it was a processing error and we will take care of it, I provided Bank of America the name and contract ... |
Bank of America Credit card identity theft / fraud / embezzlement March 20, 2017 - Bank of America processed - identical payments against my bank account which resulted in a negative balance on my Bank of America credit card. They have not returned the extra money they took.... |
Bank of America Credit card identity theft / fraud / embezzlement March 12, 2017 - Alleged fraud, Bank of America claimed a permanent credit of $1800.00 was added to our account for our use that Bank of America knew was not actually available and supported that claim with false information to cause us to use the funds to the advantage of Bank of America. Funds were not available, just a temporary fake number which was removed after use. Multiple proof in hard copy from Bank of America. fraud -intentional perversion of truth in order to induce another to part with something of value or to surrender a legal right ) - fraud -intentional perversion of truth ( claiming $1800.0... |
Bank of America Credit card identity theft / fraud / embezzlement March 2, 2017 - RE : CASE # - Bank of America There was identity theft and identity compromised. I have filed for a police report and the FTC identity theft victim affidavit report, and copies have been forwarded to this bank Fraud and Claims department. BANK OF AMERICA did not address this issue, and this is a claim filed per Federal Trade Commission, a file putting in complaint dispute with credit institution on debt collection and mitigating loss incur by - of " - '', " - '', " - '', - ''. Payments were made and reversed by above mentioned company " - '' USING MY IDENTITY TO - TE... |
Bank of America Credit card identity theft / fraud / embezzlement February 16, 2017 - Fraud charges and temp authorizations on credit card. Called BAC they were no help, hung up, called back and they said call -. Called - they said call you Credit Card company. BAC credit card - has charges on -/-/2017 for $65.00 and -/-/2017 for $40.00. I am a - customer and do not do business with -. Please remove the charges and reissue a new card.... |
Bank of America Credit card identity theft / fraud / embezzlement February 15, 2017 - On -/-/--/-/- someone made a purchase at - store at the address - - -, -, ny for amount of - , On -/-/- I file a fraud claim on my account with the Bank of America. After a month of investigation BOfA took back a credit from my account and closed the case with explanamiton that in was a chiped card and the chip was insert. And based on this information all the charges was put on me. When I asked them to give me more information about this purchase such as copy of the signature, they was not able to. So they made a decision only on the information that the chip... |
Bank of America Credit card identity theft / fraud / embezzlement February 14, 2017 - Somebody stole my credit card identity information and made - purchases in a supermarket named - for $510.00 between - and -. There were other - charges in other locations for $400.00. I have never been in any of these merchant locations, actually, I had to - it because I did n't have any idea who it was when I read its name in the charge description. I disputed all charges when I received a text message from Bank of America on - asking my approval for - of those charges. Actually, I was sleeping at the moment I received the text message because I work during night ... |
Bank of America Credit card identity theft / fraud / embezzlement February 10, 2017 - -/-/- my credit card was stolen and was used to make a fraudulent charge. I received notification of suspicious account activity from my credit card company and confirmed to them the charge was fraudulent. They refunded the fraudulent charge in a few days. -/-/- the charge reappeared on my credit card. I contacted the credit card company about it and was told that they had concluded their internal investigation and deemed that the charge was valid. It has now been over 2 weeks since the charge reappeared on my card, and they have provided me no evidence to what led them to the incorr... |
Bank of America Credit card identity theft / fraud / embezzlement February 4, 2017 - Credit card information was stolen, a fraudulent card was issued and subsequently used to make multiple fraudulent - - purchases. After reporting the fraud to Bank of America credit card co. I was told that the merchant had to be contacted and the original card number needed to be deleted from - database. The BOA rep was going to connect to - with me on the phone and dropped the call, no return call even though they had my contact info. So I called again, this time the phone agent told me their call volume was too high and she would not be able to make the outbound call and I would... |
Bank of America Credit card identity theft / fraud / embezzlement February 3, 2017 - I held a Bank of America ( BOA ) credit card ending in -. ( This card was later replaced by a new card with a different account number after my wallet was lost. However you will see in the documentation the account statement evidencing the fraudulent charges I hereby complaint about. ) On -/-/- I reported - fraudulent charges to my BOA credit card by merchant - but because the charges had n't hit the account BOA insisted I deal instead with the billing department. I contacted the billing department on -/-/- and was informed that - charges ( $3.00 and $53.00 ) were mad... |
Bank of America Credit card identity theft / fraud / embezzlement January 31, 2017 - I am a victim of id theft and it has been an on going issues for me verifying accounts reporting on my credit some of which are unknown to me, I request that you please forward all information pertaining to the opening of this account opened without my authorization.... |
Bank of America Credit card identity theft / fraud / embezzlement January 27, 2017 - Today, I learned that my credit card account number had been changed by the issuing bank, Bank of America. I called to find out why and they told me that a vendor I recently used had data stolen, which may have included my former credit card number. For security purposes, they issued a new number. However, they would not tell me who the vendor was. I said that was very unfair to the customer, and they are protecting the vendor at my expense. BOA claimed legal obligations prevented them from revealing the vendor. I 'd like to push back on that by filing this complaint to force them to reveal th... |
Bank of America Credit card identity theft / fraud / embezzlement January 23, 2017 - My credit card number was fraudulently used by an unknown person online to purchase items at a - - in - on -/-/-. The items were picked up and signed for at the - - - on -/-/-. My Visa card with Bank of America was charged $1000.00. I became aware of the charges in the next monthly statement. I instituted a fraud claim with Bank of America and changed the account number immediately and destroyed the credit card per B of A instruction. The physical credit card was not stolen and was never out of my possession. B of A investigated and their decision of -/-/- is... |
Bank of America Credit card identity theft / fraud / embezzlement January 23, 2017 - I was ordering airplane tickets on - when this popup stated if I applied for a credit card I would get $100.00 off on my tickets. I had already picked out my dates, entered the names birthdates, seating and bag information. I was at the payment phase when the popup displayed. So I took advantage of the offer but when I completed the credit form it did n't take me back to check my order when I was approved. It just checked me out and charged the card. I never got a card number or a phone number to call. When I saw my confirmation it changed the flight day to the day I bought the tickets. A... |
Bank of America Credit card identity theft / fraud / embezzlement January 20, 2017 - I have a fraudulent credit card in my name With bank of America without my permission... |
Bank of America Credit card identity theft / fraud / embezzlement January 11, 2017 - My Bank of America credit card was compromised and used to purchase over $3500.00 worth of electronics equipment - which was well beyond the credit limit of the card - but Bank of America refuses to acknowledge that fraud occurred because they say the card 's security chip was read. I have requested and received copies of the receipts from the merchant - a - in - and another one in - - - and neither receipt has my signature on it. Furthermore, I can prove that I was not in either city when the fraudulent charges were made. However, Bank of America still continues to deny my f... |
Bank of America Credit card identity theft / fraud / embezzlement January 11, 2017 - Bank of America refuses to allow me to use my credit card for internet purchases. I am only allowed to use the card for in person transactions that use the chip. Several months ago fraudulent activity was discovered by Bank of America. Since then, Bank of America will no longer allow me make credit purchases except in person with the chip. I have called Bank of America 6 times and am told it 's the merchants fault. That is false. I could not use my credit card for -, - - -, - and -.... |
Bank of America Credit card identity theft / fraud / embezzlement January 6, 2017 - On - - 2016 I visited a restaurant where l signed a receipt for $820.00. A few days later I was charged $1600.00. I immediately contacted BOA and filled a dispute. on - -, 2016 I received a letter from Bank of America stating that their investigation for the dispute has been completed and that BOA is unable to pursue the charges. Included in their letter they provided with signed copies of receipts which shows only - of the - signatures are mine. I did sign " commitment letter at the establishment agreeing to a $500.00 charge which later came out to be $820.00. Howeve... |
Bank of America Credit card identity theft / fraud / embezzlement January 1, 2017 - An Atm transaction for $700.00 was withdrawn from my account on -. I contacted Bank of America on the next business day - - sharp, called them got and new card ( as I did not have my card at the time of the transaction ). I reported the fraudulent activity to them opened up a claim and they gave me a temporary credit for the funds lost. A couple of weeks later I get an email saying that my claim was denied and the funds are being reversed because they believe the transaction to be authorized. I do n't understand why they believe so as THEY were the ones who sent me a message on my o... |
Bank of America Credit card identity theft / fraud / embezzlement December 26, 2016 - I got notice on -/-/16 that there was suspected fraudulent use of my Bank of America credit card, which I applied for on -/-/16, but never received. I called immediately and failed a claim an closed the account. At that time, all $1000.00 worth of charges were disputed and I filed a police report. On -/-/16, I received a bill for $550.00, including a $75.00 annual fee. These charges included transactions from - - -, - of which were made after the account was closed, totaling $1500.00. In addition, during that time, my cash credit limit was increased to $1500... |
Bank of America Credit card identity theft / fraud / embezzlement December 8, 2016 - 1.Bank of America has a customer care number that goes around the country in all different states.There is no good help and resolution. The account was closed by Bank of America. I want the account closed and free permanently. But the account continues to have fraudulent activities and making the account balance which was - at time of close on -/-/2015 changing and the closing statement shows credit balance on the -/-/-. And because there was more fraud activities going on within Bank of America, the balance is changing. Help!!!!! Help!!!!! Please It seems that government department... |
Bank of America Credit card identity theft / fraud / embezzlement December 5, 2016 - I went into a Bank Of America branch. I made a deposit via Atm, I also changed my pin at the atm. While finishing up I searched for my debit card and could not find it. I traced my steps and checked all my pockets. As soon as I noticed I could not find my card anywhere, I noticed bank of america customer service. When I called the customer service rep told me that I just withdrew - dollars out my account via bank teller. This was a transaction that I never did. I filed a claim and contacted the bank that I just left. A bank teller stated that he thinks I was shoulder watched and that someon... |
Bank of America Credit card identity theft / fraud / embezzlement December 4, 2016 - -/-/2016 - Checked my credit report and found inquiries from company on the following dates : -/-/2016 -/-/2016 I did not put in an application for this company and my credit report should not have been run.... |
Bank of America Credit card identity theft / fraud / embezzlement November 17, 2016 - This is my 2nd complaint that I have had to file in the past several weeks about Bank of America, which is a separate issue from my first complaint. For the past few days someone has been accessing my credit card account to update my mailing address and phone number. I live in -, and the individual is updating my address to a - address. I am very concerned about this. I have done everything I can to try to get Bank of America to secure my account. I have reset my online profile, had a new card issues, had a security question added to my account. However, for three straight days someone ... |
Bank of America Credit card identity theft / fraud / embezzlement October 26, 2016 - I have contacted Bank of America NUMEROUS times about identity theft I was experiencing. Bank of America still refuses to cooperate and remove the fraudulent account from their systems and my credit report. I have submitted police reports, my identifying information, and proof of military service to them repeatedly. They keep claiming I am responsible for the credit card even after proving I was not even in the country. I was - at the time the credit card was opened. Despite my diligent efforts, Bank of America refuses to remove the debt and ask the credit bureaus to remove the fraudulent a... |
Bank of America Credit card identity theft / fraud / embezzlement October 25, 2016 - -/-/2014 I forced into purchasing a time share owned by - - at the time I was forced and when my husband and myself wanted out they refused. So we were charged by Bank of America $2900.00 and they refused to help. Bank of America has a link to - - and refuses to help. It was fraud and Bank Of America is refusing to corporate with us. My husband and I just want our money returned and case closed please.... |
Bank of America Credit card identity theft / fraud / embezzlement October 10, 2016 - Bank Of America had reported that a particular account was mine. Eventhough I had sent multiple records showing that my information was breached. I had even had my bank account hacked into multiple times. It was not until I my wife took her name off the bank account that I had noticed that there were weird charges that was coming from my bank account. I had called Bank of America since I noticed they were - of the sources that were coming from my account. I asked them to close that account and told them that the account was not mine and it was fraudulent back in 2014. However 2 years later ... |
Bank of America Credit card identity theft / fraud / embezzlement October 5, 2016 - I 'm a 20+ year Bank of America credit card holder and have always been in good standing, used my account/card and made payment as agreed. On -/-/- was charged $1800.00 for an online transaction with - based -. On -/-/- and -/-/2020 the transaction was charged back in my favor, first by Claims Dept ( as if a Dispute ), then by Fraud Dept. My card ( ended - ) was then cancelled and a number card issued ( ended - ). On -/-/-, Bank of America realized that a " double charge back '' had taken place and the Claims Dept charged my account $1800.00 - therefore my... |
Bank of America Credit card identity theft / fraud / embezzlement October 4, 2016 - Reference Bureau of Consumer Financial Protection # - : - Bank ALSO INCLUDED BANK OF AMERICA ; I was assured by Bank Of America my credit card would be Credited back to my account : On - -, 2016, I received a form letter from Bank of America that was not the case ; my account would not be credited ... there is no signed recipe ... I NEVER used the card..the letter stated because it was used the chip was read ... no credit issued???? - I HAD NO KNOWLEDGE OF MY BANK OF AMERICA CREDIT CARD WAS USED OR WHY.??? UNTIL I PULLED DOCUMENTS TO SEND COPIES TO CONSUMER FINANCIAL PROTECTION... |
Bank of America Credit card identity theft / fraud / embezzlement September 19, 2016 - My husband and I noticed charges made to our credit card account that : 1 ). We did not make 2 ). We did not authorize 3 ). We believe is fraud... |
Bank of America Credit card identity theft / fraud / embezzlement September 13, 2016 - As is normal now, I received an email from Bank of America that my financial info may have been compromised at an 'undisclosed merchant. ' The bank and merchant should be be disclosed, so I can decide how to proceed. Not having to disclose the merchant helps remove certain accountabilities. Security Alert : We 're Issuing You a New Card To Help Keep Your Information Safe We 're letting you know your card may have been part of a compromise at an undisclosed merchant. This does n't mean that fraud has or will occur on your account and as always, you are not liable for fraudulent transactions ... |
Bank of America Credit card identity theft / fraud / embezzlement September 2, 2016 - There is a fraudulent charge on my account, I have spoken with the financial institution numerous times since -/-/2016 about the matter. The claim has been closed and reopened numerous times, and while each representative at Bank of America agress that the claim should not have been denied, the system keeps kicking it back. The last representative, after reviewing the account, explained that they keep attempting to credit it and the claim seems to be going in a loop that should not be happening. After extensively researching the claim she told me that so does not believe that anything she ca... |
Bank of America Credit card identity theft / fraud / embezzlement August 29, 2016 - BANK OF AMERICA CREDIT CARD - ACCT # - WAS OPENED AND USED IN MY NAME WITHOUT MY KNOWLEDGE OR CONSENT, BEGINNING - -. ACCORDING TO MY MOST RECENT CONSUMER CREDIT REPORT, THE ACCOUNT WAS CLOSED/CHARGED OFF WITH A BALANCE OF OVER $8000.00. NO CARD, STATEMENT OR CORRESPONDENCE EVER ARRIVED AT MY RESIDENCE- SUBSEQUENTLY I 'M UNAWARE OF THE FULL ACCOUNT NUMBER OR ANY TRANSACTIONS ASSOCIATED. DISPUTED THE ACCOUNT VIA CREDIT REPAIR SPECIALIST IN -, BUT WAS UNABLE TO PROCEED BECAUSE I DO N'T " HAVE ENOUGH ITEMS THAT NEED REMOVAL '' ACCORDING TO THE SPECIALIST. BANK OF AMERICA REFUSED T... |
Bank of America Credit card identity theft / fraud / embezzlement August 18, 2016 - I was recently going through my bank statements after a charge was denied and I knew I should have had the funds in my account. After finding out that I had a fraudelent charge on my account I started going through my past statements and I discovered that over $7000.00 Had been stolen. I filed a claim and waited on a response. My claim was denied because they say my actual card was used in the withdrawals that took place. How can this happen? I know no one ever had my card in their possession. And it had charges from a casino and other states I have never been too. I want my money back asap.... |
Bank of America Credit card identity theft / fraud / embezzlement August 18, 2016 - A former bookkeeper we fired opened credit accounts in our name. Bank of America is one of those accounts. We have sent police reports and FTC ID Theft notarized affidavits to Bank of America. BofA is not taking the action required under the FCRA to delete this fraudulent account from our - credit file. Deleted from - and -, but not with -.... |
Bank of America Credit card identity theft / fraud / embezzlement August 17, 2016 - My Uncle and I opened a Bank Of America credit card last year. Bank of America mailed out new credit cards without advising us. They said the cards went out activated. They said the cards must have been intercepted per Bank Of America 's customer service representative. Fraud charges were charged on the card, they all but accused us od doing it. The person that did the fraud was able to make charges, make fraudulent payments and charges in another country. Bank of America did not do their due diligence in protecting the account and our information. They also sent info to the credit bureau clos... |
Bank of America Credit card identity theft / fraud / embezzlement August 7, 2016 - they charged me for something that I did n't do... |
Bank of America Credit card identity theft / fraud / embezzlement August 2, 2016 - I have already filed an FTC affidavit and an accompanying police report for an identity card that was opened in my name at Bank of America. It was removed from the credit bureaus but for some reason, it seems BofA still has it on its book.... |
Bank of America Credit card identity theft / fraud / embezzlement July 28, 2016 - My debit card was compromised, I believe as part of a card skimming scam, and a $160.00 charge was made at an - car rental facility.... |
Bank of America Credit card identity theft / fraud / embezzlement July 10, 2016 - I am a victim of identity theft. Someone stole and used my personal information to open up a credit card account with Bank of America. The account is unauthorized and fraudulent. I have never applied for a credit card account with Bank of America.... |
Bank of America Credit card identity theft / fraud / embezzlement June 30, 2016 - My card was delicned last friday! I evidently missed mays payment of $150.00. I sent $200.00 thinking that covered it. Why, I was not using my card. it had been shut off due to some type compromising in the system. So I was using my wells fargo card all month. Then you sent a new card finally. Then the chip did not work. more declining! So I had just got the new card when it was declined again while in new mexico. IF you research my account history, I charge up to $3000.00 a month average and pay in full each month. so you shut off my card for one small amount during a period of issue a... |
Bank of America Credit card identity theft / fraud / embezzlement June 27, 2016 - I lost my Bank of America Visa credit card : - and someone made over $600.00 worth of unauthorized and fraudulent charges on my credit card account. I have notified Bank of America on numerous occasions about the unauthorized charges, but I keep getting harassing and threatening telephone calls and death threats, informing me I need to make a payment on my account immediately. Under the Fair Credit Billing Act ( FCBA ) a consumer is not liable for unauthorized or fraudulent credit card charges.... |
Bank of America Credit card identity theft / fraud / embezzlement June 26, 2016 - On Thursday morning - -, I was alerted by email that my - - card had a new user added to my account. I called and told them this was fraud and they took the necessary steps to verify my identity close the account and get a new card sent to me. At that time they also added a password to my account so that any future transactions by phone would need to verify the password to proceed. Later that same morning I received an email from -, another creditor of mine that a new user had been added to my account. I called and reported it as fraud, they closed the account, made arrangements... |
Bank of America Credit card identity theft / fraud / embezzlement June 26, 2016 - I have been receiving harassing, threatening and death threats telephone calls from Bank of America representatives in regards to credit card account and debt of $780.00 that I do not owe. The account or debt do not belong to me. I am a victim of identity theft.... |
Bank of America Credit card identity theft / fraud / embezzlement June 25, 2016 - I have been receiving harassing and threatening telephone calls from a Bank of America representatives in regards to my Bank of America Visa credit card account : -. Numerous representatives have harassed and threatened me to pay a debt of $600.00 on my account. I informed each representative that my credit card was stolen and the $600.00 debt is due to fraudulent charges. I am still being held liable for unauthorized use and fraudulent charges that do not belong to me. Under the Federal Trade Commission The Fair Credit Billing Act ( FCRA ) and Electronic Fund Transfer Act ( EFTA ) offe... |
Bank of America Credit card identity theft / fraud / embezzlement June 12, 2016 - Our Bank of America Visa correctly identified fraudulent activity in - 2016 when it denied charges for several transactions including, for example : - on - - for $100.00, - -- and - @ $420.00. We were not aware of this until we received the -/-/--/-/- itemized charges. When we saw over $1800.00 in fraudulent charges, we cancelled the card and requested an investigation. In particular, the - transaction on - - of $380.00 and a $280.00 at - should certainly require an ID check. After the investigation, we were told the pattern did n't ... |
Bank of America Credit card identity theft / fraud / embezzlement June 5, 2016 - Car was broken into and had my wallet, laptop, and other items stolen on - -, 2016. I filed a police report and reported stolen for all my cards. All the cards came except the Bank of America debit card, a card that I rarely use. On - -, the thieves started using my debit card for withdrawals at various locations, and even went to the teller to withdraw $8000.00. I found out on the - as I was getting ready for another deposit but the balance was not close to the number that I last remembered and so I went to Bank of America - - - - ) to call to have the account fro... |
Bank of America Credit card identity theft / fraud / embezzlement May 31, 2016 - I 've credited with bank of America. I lost my credit cards and also report to the bank and requested a new cards but never receive a new cards in mail. Recently I check my bank using online mobile app and it shown unnoticed balance as well with tremendous interest charge which I have no clue about. ... |
Bank of America Credit card identity theft / fraud / embezzlement May 12, 2016 - Bank of America ( BofA ) just assigned a new account number, as there was a " data compromise at a merchant where you do business ''. BofA customer service representative state that the Bank does not know which merchant 's data protection measures were inadequate. Apparently, the - organization does not report that to BofA. - simply reports the account numbers that were - or may have been - compromised. My question is simply. Can CFPB compel - to disclose to cardholders the name of a merchant, whose inadequate data security led to the account compromise? I want this information, as I ... |
Bank of America Credit card identity theft / fraud / embezzlement April 29, 2016 - In - -, I contacted Bank of America and inquired about a missing credit charge card of mine. I inquired about a missing charge card of mine. I inquired into weather the card had been used and was told ( yes ), approximately ( - ) - - dollars. I screamed, I have never, ever in my - years charged on a credit card, any amount that I could n't pay off, within 30 days. I was than transferred to the " Fraud Dept '' and reported that my credit card was not in my possession and I never received any bills from them. I told them that all of the charges on this account were " unauthor... |
Bank of America Credit card identity theft / fraud / embezzlement April 22, 2016 - I obtained an - - - through Fidelity Investments, and neither is taking responsibility for the gross negligence which allowed fraud to go undetected. Responsibility is being shifted over to Bank of America, a new vendor, and Fidelity has distanced itself from the product so that I can not even log on the account through their website portal. The balance remains on my credit report with major damage to my credit rating. The company address I am being given is FIA Card Services - - - - -- - But Bank of America sent a no-reply email indicating that they are located i... |
Bank of America Credit card identity theft / fraud / embezzlement April 21, 2016 - I just got off the phone with a certain - - at Bank of America - - - - which was the equivalent of this quote : " ... - says that the bank 's automated systems are set up to catch more complicated errors, such as when a clerical error at - caused the bank to misreport a consumer 's information. However, consumer lawyers say that multiple court cases have demonstrated that many furnishers ' investigation systems are inadequate. " All they 're doing is checking to see if what 's in their computer system is the same information that 's in the ACDVs, '' says - -. So,... |
Bank of America Credit card identity theft / fraud / embezzlement April 20, 2016 - Bank of America changed my mailing address on the account based on receipt of forwarding information from the Post Office. I did not submit a change of address to the post office and I did ntot relocate my Bankcard statement was mailed to another persons address. this is a violation of my financial privacy and -. Bank of America should not be acting upon forwarding information to change addresses as it can compromise accounts, create identity theft and violates federal laws ... |
Bank of America Credit card identity theft / fraud / embezzlement April 16, 2016 - I have been denied for fraudulent charges on my Bank of America credit card. My wife and I share an account and have - credit cards. During the month of -, while we were both in -, our home state, someone purchase - things in -. The charges are for $2400.00 and $240.00. When I contacted Bank of America initially they refunded me and then in - the charges were reversed and validated on my account. Upon speaking to them, I offered proof that my wife and I were in fact in - and working during the whole month of -. The only response I received was that it was possibl... |
Bank of America Credit card identity theft / fraud / embezzlement April 9, 2016 - The item below has not been verified as mines therefore it has to be removed from my - and - credit report. Show less Account name BANK OF AMERICA Account number - .... Recent balance $3300.00 as of -/-/- Date opened -/-/- - Account charged off. $3300.00 written off. $3300.00 past due as of -/-/-. ... |
Bank of America Credit card identity theft / fraud / embezzlement April 8, 2016 - I responded to an email I received that appeared to be from a well-known and often shopped store " - - '' to complete a customer satisfaction survey. Thinking I was dealing with - -, I completed the survey. As a reward for completing the survey, " - - '' offered free merchandise. - of the items offered was a colon cleansing product which I picked as my free reward. After completing the page requesting the product, I was asked for my credit card info to pay $4.00 for shipping and handling. At NO TIME did the offer say anything other than it was a free offer for completing... |
Bank of America Credit card identity theft / fraud / embezzlement April 3, 2016 - As you may know, I am a victim of identity theft. I have called and called and called this merchant SEVERAL times. Every time I call, the hold time is at least a half hour to an hour. I keep getting different answers/responses and keep getting transferred around to different departments. I also end up speaking to someone who has terrible -, which makes me feel that my issue is n't being reported/handled correctly since they can not understand me well. This card was opened in my name about three years ago without my permission. I call every couple months to see what the status is. I do not k... |