Bank of America Credit Card Complaint

Identity theft / Fraud / Embezzlement

Bank of America Credit card department,

Identity theft / Fraud / Embezzlement New York

I have been denied for fraudulent charges on my Bank of America credit card. My wife and I share an account and have - credit cards. During the month of -, while we were both in -, our home state, someone purchase - things in -. The charges are for $2400.00 and $240.00. When I contacted Bank of America initially they refunded me and then in - the charges were reversed and validated on my account. Upon speaking to them, I offered proof that my wife and I were in fact in - and working during the whole month of -. The only response I received was that it was possible for companies to charge for purchased goods weeks later.

Bank of America customer in New York
Apr 16, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Consumer disputes how Bank of America handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more