Bank of America Credit Card Complaint

Bank of America Credit card department,

Identity theft / Fraud / Embezzlement Georgia

I obtained an - - - through Fidelity Investments, and neither is taking responsibility for the gross negligence which allowed fraud to go undetected. Responsibility is being shifted over to Bank of America, a new vendor, and Fidelity has distanced itself from the product so that I can not even log on the account through their website portal. The balance remains on my credit report with major damage to my credit rating. The company address I am being given is FIA Card Services - - - - -- - But Bank of America sent a no-reply email indicating that they are located in --. The contents of the email suggest that collections will proceeed, even though this has been entered into dispute. - was shocked they were not doing basic fraud detection that would be standard, but they have told me to deal directly with Fidelity who is dumping me off onto an unwanted relationship with Bank of America with a balance and ruined credit rating. I hope everyone reads this because Fidelity Investments was who I entered an agreement with, based on their company reputation, in addition to having respect for the - - logo. But that 's not who I am dealing with, and the damage is substantial.