Bank of America Credit Card Complaint

Bank of America Credit card department,

Identity theft / Fraud / Embezzlement New York

On -/-/--/-/- someone made a purchase at - store at the address - - -, -, ny for amount of - , On -/-/- I file a fraud claim on my account with the Bank of America. After a month of investigation BOfA took back a credit from my account and closed the case with explanamiton that in was a chiped card and the chip was insert. And based on this information all the charges was put on me. When I asked them to give me more information about this purchase such as copy of the signature, they was not able to. So they made a decision only on the information that the chip was insert. -/-/- I filed a police report about it and based on my actions, BofA reopened the case. I also checked the address of the - store and the address has no relarionships to the - store, there are no connections with this building related to - at all. As of now I am waiting for a detective from the police department to contact me and maybe give me some additional information about my case. I also waiting for the actions from the BofA investigation.