Bank of America Credit Card Complaint

Identity theft / Fraud / Embezzlement

Bank of America Credit card department,

Identity theft / Fraud / Embezzlement Michigan

I just got off the phone with a certain - - at Bank of America - - - - which was the equivalent of this quote : " ... - says that the bank 's automated systems are set up to catch more complicated errors, such as when a clerical error at - caused the bank to misreport a consumer 's information. However, consumer lawyers say that multiple court cases have demonstrated that many furnishers ' investigation systems are inadequate. " All they 're doing is checking to see if what 's in their computer system is the same information that 's in the ACDVs, '' says - -. So, " what happens is, unless the creditor itself made the correction to its computer system, the dispute process is hopeless, '' says -.


' '' she says. " They have to do something more than that. '' Read more : http : - # - Follow us : @ - on - - - on - Compare credit cards here - - ... - This quote was taken from an article at - I found while on hold by - separate calls. The author was - -. The article was titled, " Why the credit dispute process is broken : - dispute system backfires on many customers. '' Back to my third circular conversation with - - in Virginia -? ) : She was the supervisor to (? ) - at Virginia. I called in response to a letter I received today, dated - - -. Case -, regarding an account closed - - -, that had activity reported all of - and then closed again in - -. The letter falsely stated the following : " During our investigation we found the following : - This account is reporting correctly on your credit file. Creditors rely on credit rely on credit reports ... .As such, it 's imperitive that we accurately report the accounts of our customers. We 're unable to remove the accounts from your credit file. '' They are helpless victims? Not according to - who told me that only Bank of America can furnish to the credit reporting agencies activity for -. - - is ignorant of the FCRA. Only their investigation can identify WHAT was in fact reported to the - credit reporting agencies listed at the bottom of the letter. They took the same passive tone as - did in investigating this, by looking not at their own files but instead by looking at the current reports in which half of the - have since removed it. Therefore, the first sentence is false. All - would have to be identically reporting for that to be true. " Unable ''???? I have a hardcopy of the first - reports with this on it ; - is most specific. The fourth - : " -, - -. - -, -, PA -, - www.innovis.com '' will be contacted next. The law has been broken by both the credit reporting agencies and by Bank of America by this letter and those hardcopies of my first - reports before disputes. I will be mailing a copy of this letter to the - of - in Texas and emphasing that this passive tone by - Texas institutions is unacceptable. It will be an addendum to the letter already mailed after talking the the Fraud department on - - -. This letter was mailed from " Bank of America www.bankofamerica.com '' letterhead and the envelope says the return address is " - -. - -, -, DE - '' and is the first response since - - the bank has provided yet ; albeit a lie. I understand that B of A needs more time as given in their partial response to - of the many complaints I filed with CFPB. This letter proves the article.

Bank of America customer in Michigan
Apr 21, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with non-monetary relief

Consumer disputes how Bank of America handled their complaint

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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