Bank of America Credit Card Complaint

Bank of America Credit card department,

Identity theft / Fraud / Embezzlement Florida

Somebody stole my credit card identity information and made - purchases in a supermarket named - for $510.00 between - and -. There were other - charges in other locations for $400.00. I have never been in any of these merchant locations, actually, I had to - it because I did n't have any idea who it was when I read its name in the charge description. I disputed all charges when I received a text message from Bank of America on - asking my approval for - of those charges. Actually, I was sleeping at the moment I received the text message because I work during night shift. I swiftly replied " NO '', the credit card was immediately blocked, and I went to - of the branches to report all these - fraudulent charges, and requested a new credit card with a different account number. - sent a receipt of - of the - charges ( $220.00 ) to Bank of America that was signed electronically ( it does n't show my handwritten signature ), and the bank asked me a valid credit slip showing that the merchant intended to issue credit to my account.


It draws my attention this merchant presented a receipt for $220.00 charge only, and did n't rejected the other - disputes ( $250.00 and $29.00 ). What is more disappointing is that Bank of America honors this kind of fraudulent actions despite I rejected this charge since the very beginning and make me waste my valuable time. Now, I have to go to the merchant place and if I can not get the credit from them, I have hire a lawyer to dispute this charge.