Bank of America Credit Card Complaint

Bank of America Credit card department,

Identity theft / Fraud / Embezzlement Alaska

My card was delicned last friday! I evidently missed mays payment of $150.00. I sent $200.00 thinking that covered it. Why, I was not using my card. it had been shut off due to some type compromising in the system. So I was using my wells fargo card all month. Then you sent a new card finally. Then the chip did not work. more declining! So I had just got the new card when it was declined again while in new mexico. IF you research my account history, I charge up to $3000.00 a month average and pay in full each month. so you shut off my card for one small amount during a period of issue after issue with my card. So I called again today. wait many minutes to get thru your disgusting automated service. Finally get a supervisor and am once again assured my card is fine. Prior to that I tried the chat to absolutely no avail. She kept asking me when I was going to pay our


so I went to - today, and card declined again 3 hours after being assured it was all cleared up. I have had at least - cards issued me in the past 1 year due to BOA saying my card was " compromised '' I have to keep changing my auto pays! When I call in, it takes up to 15 minutes to get thru the automated system to finally arrive at a human. I charge an average of $ - monthly on - card and almost the same on a second BOA card. And I get this kind of service and card shut off for what they said was $25.00 outstanding balance. and that was a late fee! I have many others tell me the same thing going on with their BOA visa. There must be some internal issues with BOA! thank you