Bank of America Credit Card Complaint

Identity theft / Fraud / Embezzlement

Bank of America Credit card department,

Identity theft / Fraud / Embezzlement Texas

My Bank of America credit card was compromised and used to purchase over $3500.00 worth of electronics equipment - which was well beyond the credit limit of the card - but Bank of America refuses to acknowledge that fraud occurred because they say the card 's security chip was read. I have requested and received copies of the receipts from the merchant - a - in - and another one in - - - and neither receipt has my signature on it. Furthermore, I can prove that I was not in either city when the fraudulent charges were made. However, Bank of America still continues to deny my fraud claim and is demanding that I pay the amounts charged.

Bank of America customer in Texas
Jan 11, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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