Bank of America Credit Card Complaint

Identity theft / Fraud / Embezzlement

Bank of America Credit card department,

Identity theft / Fraud / Embezzlement California

On - - 2016 I visited a restaurant where l signed a receipt for $820.00. A few days later I was charged $1600.00. I immediately contacted BOA and filled a dispute. on - -, 2016 I received a letter from Bank of America stating that their investigation for the dispute has been completed and that BOA is unable to pursue the charges. Included in their letter they provided with signed copies of receipts which shows only - of the - signatures are mine. I did sign " commitment letter at the establishment agreeing to a $500.00 charge which later came out to be $820.00. However, I do not recognize the other - signatures on the $1600.00 receipts. Please re-open this investigation as requested by consumer.

Bank of America customer in California
Jan 06, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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