Review and analysis of over 47 complaints against PNC Bank N.A.
PNC Bank N.A. consumers have reported over 47 official complaints related to Problems caused by my funds being low. Out of the 47 consumer complaints against PNC Bank N.A., 4% were disputed by the consumer (i.e. the consumer was not happy with how PNC Bank N.A. responded to their complaint) and 100% were processed in a timely manner. 38% of consumer complaints against PNC Bank N.A. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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PNC Bank N.A. Bank account or service problems caused by my funds being low August 1, 2016 - Banks are free to over-charge consumers with astronomical overdraft fees for transactions, particularly when a consumer makes an HONEST effort to make deposits the same day or -3 days prior to cover insufficient funds. The FDIC Truth in Lending, Congress or the President of the United States should regulate the overdraft fee. America 's big - banks made over $5.00 billion last year from overdraft fees alone. The result is that JPMorgan took in $1.00 - from customer overdrafts. Bank of America and - - took in $1.00 - each. The CFPB ( Consumer Finance Protection Burea... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 31, 2016 - In the past year, I have been charged $140.00 in overdraft fees by PNC bank. I was charged - different $36.00 over draft fees on - -, 2015. I received another - $36.00 fees on - -, 2015. I have had some overdraft fees reimbursed during my eight years as a PNC customer. However, PNC continues to refuse to reimburse me for the $140.00 that they charged me in 2015. I am a recent - who is underemployed. $140.00 is a lot of money to me. You can find these charges outlined under 'Other Deductions ' on my attached bank statements.... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 31, 2016 - I HAVE A VERY LOW VISION PROBLEM. PNC, MY BANK KNOWS THIS. PLEASE E-CUSE THE CAPS.BUT I CAN NOT WRITE THIS NOTE WITHOUT THEM. MY BANK IS CONTINUING TO TAKE ADVANTAGE OF ME AND MY -. THEY ARE TRYING TO GET ME TO WAIVE MY RIGHT I BELIEVE BUT I CAN NOT READ THIS TINY PRINT EVEN WITH MY ASSISTIVE DEVICES. THEY HAVE TAKEN ADVANTAGE OF ME BEFORE AND CONTINUE TO DO SO AS RESPECT HIGH UNDISCLOSED FEES AND RETURING MY CHECKING EVEN THOUGH I HAD ACTIVATED AN OVERDRAFT CREDIT LINE WITH THEM. ThEY REFUSE TO HELP ME WITH THESE PROBLEMS. NOW THEY SEND ME SOME TYPE OF WAIVER NOTICE, I THINK, THAT I CAN NO... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 28, 2016 - A few months ago, I had an overdraw on my checking account at PNC bank. I filed a complaint to the bank saying that I rarely overdraw and if there was any possible way I could be reimbursed for the overdraft. While I was waiting for an answer back, they added another charge on the account for the overdraft even though my complaint was not answered. Finally, an employee got back to me about my overdraft case via telephone, but the line got disconnected, and the man never called me back. From what I have gathered by contacting PNC multiple times to resolve this problem is, this man decided that ... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 27, 2016 - PNC Bank charged $140.00 in overdraft fees, claiming - transactions resulted in separate overdrafts of my account. I believe they manipulated the order of transactions in order to maximize the fees that could be charged. As the attached screenshot shows, they processed higher transactions first, which resulted in each small transaction ( each less than $8.00 ) resulted in a separate $36.00 overdraft fee.... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 26, 2016 - On Monday, - -, 2016 my PNC personal checking account balance had $43.00 less than the amount needed to cover the debits submitted. PNC bank computer software manipulated the debits and on Tuesday, - -, 2016 they charged my checking account - NSFs @ $36.00 for a total charge of $140.00 for - NSFs. I maintain that this total charge of $140.00 is excessive for a insufficient balance of $43.00. I believe only - or, at most, - NSFs should be charged to my checking.... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 15, 2016 - I have PNC Bank Checking virtual wallet account.On Wednesday Night around - I received TE-T alert that they transferred $2.00 overdraft protection account and balance was LOW and woke up at night ran to PNC ATM and Cash DEPOSIT in amount of $200.00 at - and my available balance was $170.00 after same night around - I received TE-T alert that my account is overdrawn on thursday morning - ACH DEPOSIT came in my account in amount of $10.00, $12.00, and $50.00 Total - ACH deposit around -. TOTAL DEPOSIT ( Cash+ACH ) is $270.00. So I did my part and act quickly to ... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 12, 2016 - This a complaint is in regards to PNC Bank. I recently applied for a preapproval for Mortage. I have banked with PNC for over 11 years. The representative humiliated my girlfriend. He basically laughed at me and only offered me loan for $80000.00. I want to another bank was approved for $110000.00. I was told by the other loan company that I had to payoff a credit card. I went to pay it off and accidentally made a payment from the wrong account. I noticed the charge on the PNC account and on the same day I made an ATM deposit by -. I was charged - deposits fees for using a non-PNC AT... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 11, 2016 - UPDATED VERSION - Please use this instead of Case number : - PNC Bank Small Business Account customer goes into the negatives. Instead of notifying the customer and waiting for the customer to pay, the bank sends a vague email notice ( without specification of amount ) that the account is overdrawn the day after the overdraft occurs. An overdraft fee is charged. The next day an email clarifies the amount of overdraft and indicates a fee has been charged. An - overdraft fee is charged. For the following two business days overdraft fees continue to be charged for the SAME overdraft. This i... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 5, 2016 - PNC Bank reports to credit bureaus that a checking line of credit is charged off. The account was paid in full, and the amount was also disputed from 2013. The account is paid in full, and PNC Bank can no longer report it as charged off, due to the fact that legally the term charged off is an IRS tax reporting issue, and the STATUS is now INCOME, and PNC is required to pay taxes on it. It is no longer charged off and it can not be reported as such to the credit bureaus. When the agreement was made with PNC to pay the DISPUTED amount, in full, PNC made direct promises that the account would be... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 5, 2016 - I was charged - bank fees when I should have only been charged -. I understand that I am accountable for -, but the bank has issued me -. On - - I had an ACH debit from my account from the - and a debit from -. After this, I still had - cents left in my account. I still had a couple of days until the Veteran 's check came in so I bought food knowing that I would incur - fees. Instead, the next day, I was charged for - fees. I have talked to the bank clerk, the bank manager who talked to corporate and they all tell me that I just have to trust them that what the... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 1, 2016 - Pnc bank did not utilize my overdraft protection when a check that I wrote to my daycare posted to my account on -/-/16. Even though I had enough in my overdraft account the check was returned. I was charged $36.00 by PNC for NSF. I had to pay $35.00 to my daycares bank for the check being returned and $13.00 to my daycare because they also have a return check fee. PNC only refunded the $36.00 that they charged me. I requested the additional fees be refunded but they never paid me back for the $35.00 and $13.00 fees. I am attaching statements for my checking account and overd... |
PNC Bank N.A. Bank account or service problems caused by my funds being low June 28, 2016 - More trickery from PNC. ( - ) transactions were shown as pending on my account, in the amount of $270.00 and $290.00 for several days. They remained in pending status until the funds in my account were no longer sufficient to cover the transactions, then they went through 2 days later. After the transactions did not show as " pending '', I assumed the balance on my account was current, and budgeted off that balance. Even though the transactions were shown as completed, they did not go through until 2 days later. So I was basically budgeting off a fake balance. Just another trick PNC use... |
PNC Bank N.A. Bank account or service problems caused by my funds being low June 22, 2016 - I made a deposit to my account at - and my transaction posted at -. I called the bank and was informed that they start processing at -. I have never received any documentation stating that the cutoff time is - I asked if the they could reverse the charges since they could see the deposit at - and the answer was no.... |
PNC Bank N.A. Bank account or service problems caused by my funds being low June 16, 2016 - I am on a fixed income along with my wife. We live paycheck to paycheck and often order necessities online. After it was determined that we would not be able to make all our payments for the month, we decided to put our student loans into forbearance. But for whatever reason, the loan payments were posted to our account on Tuesday, putting our checking account into overdraft. There were multiple other payments that were posted ( that I could not cancel, because they were pending ) on Wed and Thurs. By Thurs morning, the damage had been done. A total of ( - ) $36.00 overdraft fees were cha... |
PNC Bank N.A. Bank account or service problems caused by my funds being low June 14, 2016 - My bank has charged within the last month over $1000.00 in fees. When I look at my statement, a lot of the fees are caused by re-arranging how they process items when they post and on for pending items ( some of which never even posted ). I have contacted several times to no avail and even have spoken to their executive team.... |
PNC Bank N.A. Bank account or service problems caused by my funds being low June 8, 2016 - Abstract / Summary - - - - I was improperly and illegally submitted to an overdraft and charged overdraft protection fees when I had specifically opted out of all overdraft protection services. PNC is now demanding that I pay overdrafts for a service that I had refused, and is denying me access to banking services until I pay a further $130.00 that the bank should eat and forgive, considering I was a well-known Overdraft Protection Refusenik ( Opt-Out ), as documented on PNC Account Statements. Long Version - - - - - - - I had a - checking account with PNC ( # - ) that was ... |
PNC Bank N.A. Bank account or service problems caused by my funds being low June 6, 2016 - PNC has charged me erroneous fees in the past and they recently took steps to maximize the fees charged to me. On - they charged me - overdraft fees which I believe to be potentially erroneous. On - I noticed that my bank balance was not enough to cover the autodebits from my - credit cards set for -. I had my wife move money from our other bank to PNC to cover the balance. She unfortunately did this using a cashiers check which was deposited on -. On - PNC charged us - over draft fees after the credit card payments posted. Despite the check being enough to cover the pa... |
PNC Bank N.A. Bank account or service problems caused by my funds being low June 6, 2016 - I reached out to multiple parties at PNC Bank for 2 issues without any success : 1. $300.00 new account bonus ( get a different story every time ) 2. Excessive overdraft charges that I can not get any recent response to. The following is more information : $300.00 Bonus I opened a Virtual Wallet Performance Select Checking account with a savings account via a banner ad in - of 2012. The banner ad specified requirements and I met all the requirements. I have been following up for over 4 years now and I get different answers everywhere I go. In 2012, the branch told me to call the - n... |
PNC Bank N.A. Bank account or service problems caused by my funds being low June 1, 2016 - yes pnc bank charged my mom - late fee???? balace is now -????? should only be -? im my mos - going thru hardship?? like too see if we can get the - late fee waived?? were very loyal long customers????? like too pay just the - on phone??? my cell number -... |
PNC Bank N.A. Bank account or service problems caused by my funds being low May 27, 2016 - PNC Bank reordered transactions on my account to make it appear that a check I wrote on -/-/16 posted and cleared my account on that same day, in order to assess to overdraft fees on my account. My account balance was at exactly $.00 when I checked it throughout that day. When I checked my account on -/-/16 suddenly I had - overdraft fees from a check I had written the previous day, and a transaction that was not on my account for $1.00 the day before. I have attempted to resolve this with PNC, but they keep telling me that it 's " possible '' that a check can clear and post... |
PNC Bank N.A. Bank account or service problems caused by my funds being low May 27, 2016 - An auto-payment I had cancelled was mistakenly processed on -/-/-, which is responsible for putting my checking account into overdraft. I am not responsible for this payment being processed, and should not be responsible for ( 3 ) $36.00 overdraft fees totaling $100.00 that PNC has withdrawn from my account. Again, I suspect they are processing my transactions in such a way as to maximize fees ( profits ), had the larger payment been processed after the smaller payments there would be only ( - ) fee. Branch manager will do nothing. PNC has charged me multiple hundreds in overdraft ... |
PNC Bank N.A. Bank account or service problems caused by my funds being low May 20, 2016 - Even after settling a - lawsuit for abusive overdraft practices, PNC Bank has not stopped their manipulative practices to create overdraft fees on their customer 's accounts. As my attached ATM receipts will show, PNC is giving their customers one set of accounting figures, while they are using another set of accounting figures internally. In doing so, they have unfairly charged me - ( - ) overdraft fees of $36.00 each. Please note the following : 1. ATM receipt # 1 - date -/-/16 a withdrawal of $45.00, new available balance $120.00 2. ATM receipt # 2 - date -/-/16 a... |
PNC Bank N.A. Bank account or service problems caused by my funds being low May 17, 2016 - I was aware of an overdraft that I did and was charged $36.00, not once but 3 times, when I called the bank they said I had bounced - charges, - of them was after I made a deposit and was credited $100.00 to my account until the check cleared ( 24 hours ). I had brought my account to a positive balance. After looking on my online bank statement there is no documentation showing I was ever in the negative. They just apologize, said there is nothing they can do. End of story.... |
PNC Bank N.A. Bank account or service problems caused by my funds being low May 10, 2016 - I used my debit card over the weekend and those charges were deducted from my balance. I checked my account on Tuesday, - - and the charges posted to my account but were also in pending. They charged me - NSF fees for the pending charges which had already been deducted from my account. I tried talking with - different representatives from PNC and they neither one seemed willing to help me check into it or resolve the issue. They told me that I had a refund already from back in - 2015 which was from an error in a fee PNC could not explain except that it was charged in error and t... |
PNC Bank N.A. Bank account or service problems caused by my funds being low May 7, 2016 - I was a recipient of a UDAAP violation wit PNC Bank. I received - overdraft fees due to a deception with account information in the contract. I currently have overdraft protection on my checking account. but when I switched too - checking accounts and a savings account my overdraft protection only covered my main checking account. This information was not shared with me in my initial contract or when a similar situation happened last year. I received my overdraft fees on Thursday - - and my direct deposit was received on Friday - -. I had - transactions on - - and I ... |
PNC Bank N.A. Bank account or service problems caused by my funds being low May 5, 2016 - We have been charged overdraft fees on our interest personal checking account on three different occasions over a period of four months. At no time on these three occasions was our account overdrawn. I log onto our online banking everyday and constantly monitor our activity. A printout of the most recent $36.00 overdraft charge is attached. You can see that at no time did our account have a negative balance, but PNC charged an overdraft charge of $36.00. How can a bank charge an overdraft fee when the account to which it is charged does not have a negative balance? I think this is grounds ... |
PNC Bank N.A. Bank account or service problems caused by my funds being low May 4, 2016 - I was charged a monthly maintenance fee on an account that was once listed as " Free Checking ''. I never received notice of the account changing from a " free '' account to a " standard '' account - despite what the bank is saying. The new " standard '' account charges a fee of $ -/mo if you do not meet certain criteria ( $500.00 minimum balance ; $500.00 minimum monthly deposits ; or - years of age ), which my account did not meet. I did not observe this account for some time due to not needing to use it, and in that period of time I lost $ -+ in fees to the bank. I tried to wor... |
PNC Bank N.A. Bank account or service problems caused by my funds being low April 29, 2016 - PNC Bank charged me - in overdraft fees for a - overdraft. I do admit it was a mistake on my part that this happened, and I have no issue paying - charge, but - is very excessive. This is un fair. I could have got a payday loan and payed way less. This is predatory, and unethical. I am on a fixed income, and this is causing me a major hardship. I explained this to them and they said they will not do anything to help. ... |
PNC Bank N.A. Bank account or service problems caused by my funds being low April 27, 2016 - On Monday, - -, I had a positive bank balance ( PNC bank, State College PA branch ). I also had a deposit that day of $140.00. I could see the deposit in my account on Monday. The very next day, I was charged falsely - " overdraft '' fees totaling $72.00 even though I had money in the account! They " posted '' my deposit immediately after the - fake overdraft fees. This timing was clearly intentional and predatory. The local branch and customer service refused to refund the overdraft fees even though it 's obvious that the charges were predatory and opportunistic. There was eno... |
PNC Bank N.A. Bank account or service problems caused by my funds being low April 20, 2016 - On - - I went to the grocery store, pulled out my phone bank app, checked my balance and bought groceries for - It showed I still had - left. Next day I got an overdraft fee and the bank said it covered the transaction even when I do n't authorize them to cover transactions for me in my settings. I transferred funds to cover the overdraft over the weekend. They put a $35.00 fee and bounced another transaction for me. They absolutely refuse to refund the fee and are holding my account hostage in the negative. They are going to start raping it this week. Then they 're going to ... |
PNC Bank N.A. Bank account or service problems caused by my funds being low April 16, 2016 - I have had a checking account with PNC BANK for many years. I am a - - year old - who has his social security - pension deposited directly in my checking account. I have huge medication expenses and during this time of the year I sometimes overdraw my account. I have opted in for overdraft protection which I know will cost me a lot when I over draw. I have tried to open a savings account to protect me from these large charges but I am - miles from the nearest branch and therefore PNC says I can not prove who I am as required by the Patriot act. They do n't like old people I thin... |
PNC Bank N.A. Bank account or service problems caused by my funds being low April 14, 2016 - PNC manipulated the order in which they processed transactions in order to gain fees they were not due. They then refused to refund the insufficient funds applied on an account which had not overdrawn at all. They cited - instances where they refunded fees. Once was because my husband 's payroll check company changed and they did not notify us until the Tuesday before and it was too late to cancel bills which were scheduled. I was very grateful they overturned that charge. The second time we were overdrawn by -. I did not request they reverse the charges, they did it on their own. The en... |
PNC Bank N.A. Bank account or service problems caused by my funds being low March 17, 2016 - I made a payment on the online bill pay through Pnc bank. The payment was made weeks prior, but the payment was converted into a check for the business. On -, I had a deposit come through the account. The deposit was processed after the check. This caused the checking account to fall negative. I was told the account fell - dollar above the overdraft forgiveness. I was scolded, spoken down to and disrespected by the retail managers - - and -. The refused to correct the problem that was a bank error. If the deposit was processed in timely manner the account would have never went n... |
PNC Bank N.A. Bank account or service problems caused by my funds being low March 1, 2016 - PNC Bank has been charging overdraft fees illegally without any trigger from any transaction, causing my account to get overdrawn. Per the attachment, you will see in yellow the overdraft fees that have been charged which causes my account to be overdrawn but there are no transactions preceding the fees showing that such transactions should trigger overdraft fees. The ones circled in red are the transactions prior to the issuance of the overdraft fees and show positive balances on the account prior to issuing overdraft fees. ... |
PNC Bank N.A. Bank account or service problems caused by my funds being low February 29, 2016 - PNC hit my PNC checking account for - overdraft fees ( $36.00 each ) and inaccurately disclosed my account activity and balance to me. I use their on-line services to check my balances. I electronically transfer funds between several checking accounts to make sure that I have enough money in my account to cover my checks. If I am at a grocery store or a restaurant and plan to pay with my debit card, I electronically transfer money from one checking account to another and the money is there for immediate use. On the evening of - - I had a positive balance. However I transferred $65.... |
PNC Bank N.A. Bank account or service problems caused by my funds being low February 23, 2016 - I have a business account with PNC Bank. After my last over draft fee I requested to have the account to not except my debit card if funds were unavailable. This was last -/-/-. Since I monitor my account daily. I made a deposit and had funds available on -. On the same day ( Saturday ) I made a cash withdraw and several purchases using my debit card. On Monday ( - ) at - I showed money in the account and the pending deposit and the outstanding purchases. On - I checked my account to discover that that deposit had cleared into my account and the waiting purchases had cleared... |
PNC Bank N.A. Bank account or service problems caused by my funds being low February 22, 2016 - I suspect PNC processed my transactions in such a way as to generate overdraft fees. They will continue ripping off their customers until authorities do something. Penalties for overdraft are abusive, at $36.00 / item. This bank collected $140.00 in fees after putting my account into overdraft, and charged me $36.00 for a $10.00 transaction. Had the transaction been processed in the order they 're received there would n't be a fee. How are these banks allowed to get away with this? Please let me know how I can participate in the next lawsuit. ... |
PNC Bank N.A. Bank account or service problems caused by my funds being low February 11, 2016 - I have been a customer of PNC for almost three years. I believe that PNC targets their consumers who once they have reached a certain amount of overdraft fees, they just add erroneous fees later. Example. Last year I had a lot of bank issues and I had $180.00 worth of overdraft fees. This year I decided to keep better track of my spending to avoid these fees. In - my account was overdrawn $60.00. PNC 's policy is you have until - to bring it current otherwise you will get a $36.00 fee. I took out a payday loan of $100.00 and put it in my account, so I had a positive balance. The... |
PNC Bank N.A. Bank account or service problems caused by my funds being low February 11, 2016 - I have a checking account and credit card with PNC bank. I have issues with both. The checking account has an overdraft protection account attached to it. PNC makes a habit of holding any payments made to the overdraft protection account to ensure that they can charge fees by processing any other transaction. PNC also did sell me an invalid cashier 's check and would not refund the fees incurred. That transaction wa cancelled due to the unprocessed check. These practices ought to be highly illegal and predatory. When it comes to the credit card account, I do not even know where to start. Th... |
PNC Bank N.A. Bank account or service problems caused by my funds being low February 10, 2016 - PNC Bank got sued for improper business practices during the past - years. In that time, I had - separate accounts that were affected. The first time PNC began to steal money from their customers, I paid approximately $200.00 to reopen my first account after it fell negative. It fell negative because the bank was improperly charging overdraft fees to make accounts fall below zero before transactions were being processed so they would get a bonus overdraft fee ( - total ) from - ( - ) transaction. The second time it happened ( negative $200.00 again ) I realized what type o... |
PNC Bank N.A. Bank account or service problems caused by my funds being low February 3, 2016 - I was overdrawn on my account and was charged - in fees. ... |
PNC Bank N.A. Bank account or service problems caused by my funds being low February 1, 2016 - Hi my name is -, Iam writing because I have medical issues that interfere with me constantly checking my account. I signed up with email and text notifications to alert me of any, including overdrafts I may incur due to the banks inaccurate online statements of available balances. Well Friday I was highly upset due to not knowing I had insufficient funds in my account. Yes I am now aware that merchants do n't necessarily take funds out according to the order in which they were made. So at the time, I thought I had a balance in my account. The problem is the transaction happened Wednesday an... |
PNC Bank N.A. Bank account or service problems caused by my funds being low January 26, 2016 - My credit card erroneously debited my bank account ( PNC Bank ) for the entire card balance instead of the payment submitted. There were insufficient funds to cover the payment, which was - my bank balance. PNC Bank approved the charge, adding overdraft fees and leaving me $ - overdrawn, with my rent and bills STILL DUE. The credit card company, -, is refunding my account - but the transaction should have been declined by PNC Bank in the first place, because now I will have late payment charges for my rent and other bills since that process takes 5 days. This should never have occ... |
PNC Bank N.A. Bank account or service problems caused by my funds being low January 21, 2016 - I made the mistake of pre scheduling a bill to be paid of - to - - via on line pay through my virtual wallet months ago. I scheduled this bill to be paid when I was still a customer of -. I paid this bill when I no longer had the service and had been a customer of - for months. This payment of - caused me to go into overdraft ; I was then charged - payments totally -. - - charge was for a payment made to - for -. I had enough to cover this bill, but did not have enough to cover my car insurance. Both would have been covered without penalty if I had not made ... |
PNC Bank N.A. Bank account or service problems caused by my funds being low January 12, 2016 - On -/-/- I logged online and checked my balance. I had electronic items pending as well as debit card transaction. I knew I had gas purchases so I made a deposit of - which then made my balance positive by - ( I have a receipt ) after the system updated that night I woke up to see my account was overdrawn by -. The only thing that I can see possible is that PNC released my hold on a - debit card purchase that I had did on Fri -/-/15 because my acct ended up being overdrawn by almost that pymnt. I called PNC and explained I know I overdraft in the past somewhat often but ... |
PNC Bank N.A. Bank account or service problems caused by my funds being low January 12, 2016 - My bank has been been returning items and multi processing the same payment so they can charge me more and more fees. The company I get paid through demanded the money back they put in the account and bank will not return it. They have run items through more than - time for the purpose of charging me more fees including over - on an item that was - and charged me fees when the item did n't leave me overdrawn. ... |