PNC Bank N.A. Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

PNC Bank N.A. Bank account or service department,

Checking account Problems caused by my funds being low Maryland

I was charged a monthly maintenance fee on an account that was once listed as " Free Checking ''. I never received notice of the account changing from a " free '' account to a " standard '' account - despite what the bank is saying. The new " standard '' account charges a fee of $ -/mo if you do not meet certain criteria ( $500.00 minimum balance ; $500.00 minimum monthly deposits ; or - years of age ), which my account did not meet. I did not observe this account for some time due to not needing to use it, and in that period of time I lost $ -+ in fees to the bank. I tried to work with the bank in getting any of that money returned to me as no services were rendered, but I was not able to get anything from them, as they claim that the monthly fee is necessary for them to operate a dormant account.

PNC Bank N.A. customer in Maryland
May 04, 2016

* Source: CFPB Complaint Database

PNC Bank N.A. response to complaint:
Closed with monetary relief

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