PNC Bank N.A. Bank Account Or Service Complaint

PNC Bank N.A. Bank account or service department,

Checking account Problems caused by my funds being low Ohio

I have been a customer of PNC for almost three years. I believe that PNC targets their consumers who once they have reached a certain amount of overdraft fees, they just add erroneous fees later. Example. Last year I had a lot of bank issues and I had $180.00 worth of overdraft fees. This year I decided to keep better track of my spending to avoid these fees. In - my account was overdrawn $60.00. PNC 's policy is you have until - to bring it current otherwise you will get a $36.00 fee. I took out a payday loan of $100.00 and put it in my account, so I had a positive balance. The next day PNC charged me $36.00! I immediately called the branch the manager argued with me and said that even though it 's not PNC 's error she would refund my OD fee since I did get a payday loan to avoid it and she wants to acknowledge my effort ... Since my


PNC policy is any balance $5.00 and under will not get a fee.. I wake up with almost $10000.00 in my account and I see an OVERDRAFT FEE!! Because a check for $110.00 was processed BEFORE they let my credits come through! They do n't time stamp when debits and credits come through for the purpose of being able to process debits before credits. Because since my balance was - cents they allowed the $110.00 to be processed so the $36.00 fee could be charged and THEN they let my credits come through. I spoke with another employee who advised that while they can see where I would think their system is triggered that once you hit a certain dollar amount of OD fees, they will just throw random fees at you. She assured me that 's not the case even though she could n't admit which transaction came first the debit or the credit. Based on yesterday me getting an overdraft fee based on them saying the debit was first but they do n't time stamp so they ca n't prove it, then they do n't need to be charging fees!! How many other people have they got with this technicality? Basically we do n't know which came first, but we are going to benefit from this either way???!!! I geniuinely feel that if you all start and investigation you will find that PNC has very shady practices.