PNC Bank N.A. Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

PNC Bank N.A. Bank account or service department,

Checking account Problems caused by my funds being low Indiana

An auto-payment I had cancelled was mistakenly processed on -/-/-, which is responsible for putting my checking account into overdraft. I am not responsible for this payment being processed, and should not be responsible for ( 3 ) $36.00 overdraft fees totaling $100.00 that PNC has withdrawn from my account. Again, I suspect they are processing my transactions in such a way as to maximize fees ( profits ), had the larger payment been processed after the smaller payments there would be only ( - ) fee. Branch manager will do nothing. PNC has charged me multiple hundreds in overdraft fees just this year. How long will the crimes continue unchecked? I demand these fees be REVERSED IMMEDIATELY and refuse to fork over $100.00 to the bank for a mistake I did n't make.

PNC Bank N.A. customer in Indiana
May 27, 2016

* Source: CFPB Complaint Database

PNC Bank N.A. response to complaint:
Closed with explanation

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