Synchrony Financial Installment Loan Complaints

Review and analysis of over 84 Installment Loan complaints against Synchrony Financial

Synchrony Financial consumers have reported over 84 official complaints related to Installment loan. Out of the 84 consumer complaints against Synchrony Financial, 7% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Financial responded to their complaint) and 100% were processed in a timely manner. 50% of consumer complaints against Synchrony Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Installment Loan Consumer Complaints


Synchrony Financial Consumer Loan managing the loan or lease

April 4, 2017 - PURCHASED MATTRESS AND WAS NOT TOLD ABOUT PROMOTIONAL PERIOD IT ENDED -/-/2017 I OWE $390.00 ON PURCHASE AND NOW -/-/- HAVE BEEN TOLD THAT I OWE AN ADDITIONAL $300.00 I AM PREPARED TO PAY OFF PURCHASE BUT FEEL I HAVE BEEN DEFRAUDED TO PAY ADDITIONAL MONEY I AM ELDERLY ON A FI-ED INCOME - SYNCHRONY BAK...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

April 4, 2017 - I paid for - using CareCredit credit card and was promised a 0 % interest over 18 months. It has been 16 months and the company has charged me 14.75 % interest on the total cost....

Read more

Synchrony Financial Consumer Loan problems when you are unable to pay

March 24, 2017 - I was unemployed for 4 weeks and got behind in payments the first month. I fully intend to repay the $800.00 loan for dental services. Yet they continually call 5-10 times a day, send letters, and emails. I can not repay the loan if Synchrony Financial continually harasses me while working. I will lose my new job and will not be able to make the payments. I can not make the payments, if Synchrony Financial continually harasses me at work, I will lose employment....

Read more

Synchrony Financial Consumer Loan managing the loan or lease

March 23, 2017 - Synchrony Bank has begun charging me interest fees and late charges on my loan with them. I was to have an interest free loan for a number of years associated with my mattress purchase. I set up an automatic payment with my bank. The -/-/- payment was made on -/-/- because of the holidays. Synchrony did not credit my payment for -/-/-, which has thrown everything off in their records, and despite the fact my regular amount payment to them has continued, late fees and finance charges have been building up. From my perspective, this is a bookkeeping problem on their end and I ha...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

March 5, 2017 - I am an Amazon Prime customer & I purchased a massage chair 45 days ago via Amazon Prime. The purchase price was $2200.00. When I was making this purchase a pop-up ad appeared offering 12 months same as cash financing if I applied for an Amazon Prime charge account. I applied & was approved for this account which it turns out is offered via Synchrony Bank in -, OH. 2 weeks after the purchase I attempted to make a payment on my Synchrony Bank account online. I got a message saying I needed to call an - # so I did. The - # was answered by Synchrony Bank 's Customer Service Department....

Read more

Synchrony Financial Consumer Loan managing the loan or lease

February 20, 2017 - - On - -, 2017, I mailed a cashiers check, along with a letter indicating that it was to payoff my account ending # - with Synchrony Bank. - On - -, 2017, I received a call from my bank stating that they just received a call from a - - in Maryland who received a letter from Synchrony Bank and my check. He stated when he contacted Synchrony Bank not knowing what the check was for, he was told to contact the bank the check was drawn on. - I immediately contacted Synchrony Bank upset that they would send out my payoff check and information out to someone I did n't even know...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

February 18, 2017 - I purchased equipment from retailer HH Gregg on - -, - total value $4000.00. I paid $2000.00 cash and the balance of $2000.00 was financed through Synchrony at 0 % interest. Representations made to us at the time in store were that Synchrony would establish a payment plan at a level such that the entire balance was paid down to $0.00 before the promotional period expired - thus no interest would ever be charged. We appear to have been deceived as a deferred interest charge of $1100.00 was applied to our account on - -, -. This only came to light recently as we have ...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

February 16, 2017 - - finance, ,ge bank. was how account opened. synchrony bank absorbed amazon custoners out of ge bank. amazon store card. synchrony bank internally ( tech escalation ) altered account, then 5 yrs of trouble free electronic payment fail pointing finger at account holder... close account! Demand payment....

Read more

Synchrony Financial Consumer Loan managing the loan or lease

February 11, 2017 - I made a payment on -/-/-. They have not credited my account in such a way that I can use the card. I made a $570.00 payment on -/-/-. Synchrony Bank /Paypal Master Card has acknowledged they received the payment however are not allowing me to use the credit because they say there is an investigation into this payment. I spoke to a representative on -/-/- who told me it was an " investigation '' but would not give me any details. He told me it would be released in two days. After two days I contacted a supervisor who told me it would be released today -/-/-. That has not ...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

February 7, 2017 - I had a - done and my dentist said I could put it on CareCredit and they would give me 12 months to pay it off interest free. I am a - and I had our - accountant make payments to care credit each month and we paid the whole amount within eleven months. Toward the end of my 12-month period I started receiving bills from Synchrony Bank that said I owed them over $700.00. I tried all of their phone numbers and could not get through. Finally, they called me and I said I had no idea what these charges were for. I told them what I had done and they said they would look into it. I told the...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

February 1, 2017 - I purchased a sewing machine for my wife and credit was extended by Synchrony Bank. Payments are due on the - of the month beginning -/-/-. Payments have been made between the - and - each month. -/-/-, the payment was made on the - because of holiday expenses. A late fee was immediately assessed for $27.00. The -/-/- payment was made on the - without the late fee. On -/-/-, I received a notification from Synchrony bank " Payment Not Receved '' and that additional fees had been assessed. The normal payment is $180.00. They demanded immediate payment of $...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

January 20, 2017 - On - -, -, I noticing a late fee charge of $35.00 on my monthly statement and an increase of my minimum payment on my line of credit. I contacted Lowe 's SYNCHORY BANK. -, -, GA -. - - : -, and his Supervisor -. Phone : - I was told by the representative - and his Supervisor - that a late payment was - because the payment which was due on - -, - was received on - -, -. I counter with the fact that ; the earliest available date, offered by my online banking systems on - - -, was - -, -. Additionally- The obvious ...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

January 10, 2017 - I received a Care Credit loan from my Dentist in -/-/2013. The loan and applicable terms were conveyed to me by the dental office - and were not adequately explained to me. I did not understand that - months later my principal balance was going to balloon by more than double due to accrued interest. I believe I have been a victim of the exact same deceptive credit tactics that resulted in the CFPB ordering a refund of up to $34.00 - to consumers who were affected by this. I attempted to call Care Credit and explain to them that I was a victim of these deceptive tactics and t...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

January 6, 2017 - Synchrony Bank closed - of my accounts without my knowledge and authorization. No accounting information was provided....

Read more

Synchrony Financial Consumer Loan taking out the loan or lease

December 26, 2016 - While reviewing my credit report, I see a credit inquiry from Synchrony Bank made on -/-/- for - - -. I sent a letter to the bank on -/-/- requesting that they remove the inquiry because it was NOT made by myself nor given the authorization to do so and also asking for documentation supporting this inquiry. I received a response on -/-/- stating that it was submitted electronically online and that they are NOT able to provide proof that this was made by me. I 'm - sure that I did not inquiry about a credit account with this bank, especially for - - ...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

December 14, 2016 - I contracted with - - for $1000.00 financing for a tile floor. The company took two days to lay the floor, and did not complete the contracted work, as well as damaging my walls. I complained to Synchrony Bank, who said that I can only make a complaint and stop payment to - after I give them a chance to complete the job. After the job was partially completed and - left, I complained to Syncrony Bank, who then told me that the company said that they completed the job and are paid. Syncrony Bank said that there is no way for them to receive my evidence of the noncompletion and the ...

Read more

Synchrony Financial Consumer Loan taking out the loan or lease

December 14, 2016 - My wife and I went into Ashley Furniture in - Florida town center. They approved both of us for a loan for $1600.00 a piece. We picked out bedroom furniture and a mattress and put down $1500.00. We signed the papers and went home. A couple of weeks later we got a letter in the mail stating we only got approved for $1500.00 a piece. I called and they told me to wait till the furniture was delivered in a few months so the account would show the difference. I wanted to cancel and was told it would be a $1200.00 restocking fee.I told the manager why would I pay $1500.00 dollars and ge...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

December 10, 2016 - I made a $350.00 promotional purchase at Lowes in - that offered 6 months of no interest as long as I paid the minimum amount due and paid off the promotional balance in 6 months. I made almost $3000.00 in payments in the 6 month period to pay down both the promotional balance and my existing balance, and Lowes did not credit any of my payments to the promotional balance. As a result, I was charged several hundred dollars in " deferred interest '' at the end of the 6 month period....

Read more

Synchrony Financial Consumer Loan shopping for a loan or lease

December 4, 2016 - I previously filed a report for Identity Theft with FTC. I have placed alerts on the - credit reporting agencies. I am asking for immediate remove the of the credit inquiry, due to failure to follow procedure with Identity Theft and they have refused, and will not remove their inquiry. I simply would like to have their inquiry removed, they failed to follow procedure, therefore it is invalid. I did not make this request....

Read more

Synchrony Financial Consumer Loan problems when you are unable to pay

December 2, 2016 - My loan was sold to another company, I made arrangement with the other company and paid my loan. The original company refuse to remove their name off my credit report. They are still reporting charge off....

Read more

Synchrony Financial Consumer Loan managing the loan or lease

November 12, 2016 - I opened an account with care credit. I did n't receive a statement until - months later, so I did not even have an account number. They 've started calling me several times a day, morning and night. It is harassment and I would like to file a complaint. I have no way of getting the account number until they sent it to me but I did n't even have a chance to pay the bill before they started the harassment....

Read more

Synchrony Financial Consumer Loan problems when you are unable to pay

November 1, 2016 - Synchrony Financial has locked me out of the account for almost 11 months. I try to access to pay the bill and the system will not recgonize my Correct information. Unable to access to pay the bill they have slapped me with horrendous finance charges. Ive call many times to no avail, files a dispute stating I can not access to pay with no result. Contacted their collection service and tried to explain with no result. No one seems to get the fact that I wanted to pay, I was several months ahead of the no intrest schedule when this happened. I have both audio and video recordings that prove thei...

Read more

Synchrony Financial Consumer Loan problems when you are unable to pay

October 26, 2016 - Sychrony Bank notified me via - mail of - things which are not aligned with actions I have taken, and which were confirmed on Synchrony 's internet site. I also received email confirmation of my actions, but was later informed that the actions were not valid. The first action I took was to enroll in Auto Pay. I received notice that I had un-enrolled in Auto Pay. I never un-enrolled. Second, I was notified that " my bank '' refused my initial Auto Pay installment. I was charged $27.00 late fee. Unable to contact them via phone because their IVR would not let me reach a Customer Service ...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

October 25, 2016 - Made a payment to Belk Credit ( department store ) to wrong account. Asked them to apply the balance to the right account and they did not do it but charged me a late fee. Asked them to send me a refund on the credit of $210.00. They did not refund the money. There is currently still a credit on the account....

Read more

Synchrony Financial Consumer Loan managing the loan or lease

October 24, 2016 - Synchrony Bank lowers my credit limit down to the most recent balance causing the my credit usage ratio to be high. This lowers my credit score and I ca n't get the credit I need for home repairs and college costs for my son....

Read more

Synchrony Financial Consumer Loan managing the loan or lease

October 2, 2016 - I applied for a CareCredit card to pay for -. I picked up a pamphlet from my dentist 's office and applied online, with the understanding that it was a standard revolving loan. I was unaware there was a promotion wherein I would unknowingly be accruing interest to be tacked on at the end of the promotional period if the full balance of the loan was not paid off. I made payments on my loan and in - 2016, I received a bill with $ - dollars in accrued interest. Additionally, the accrued interest put my balance over my credit limit, which caused me to incur more fees. CareCredit has decep...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

September 22, 2016 - I was not able to get online to see interest that would be added to my account because when I signed up for the card it chose evil. - came around without any notice from anyone knowing I could not get online and I was having to make payments over the phone a $200.00 interest rate was added. I feel like customer service should have informed me bacauae I had no other way to be informed of the charge that was goingg to happen,...

Read more

Synchrony Financial Consumer Loan problems when you are unable to pay

September 20, 2016 - It started with the need to get help for my cat who was -. So I headed to the Vets Because I 'm on a fixed income, ( a non-service related - pension ) and have been struggling financially for some time now, I simply did not have the finances to cover the $72.00 fee to give my cat the needed medical attention. When it was suggested that I open an account with " CareCredit/Synchrony Bank '' to help her, I felt I had little choice. It was either that or let my cat continue to suffer. At the time I was not much concerned with any of the fine print or policies of CareCredit, I was stressed ...

Read more

Synchrony Financial Consumer Loan problems when you are unable to pay

September 15, 2016 - LOST JOB.. LATE 1 MONTH, NE-T MONTH PAID 2 MONTHS PAYMENT PLUS FEES. - INTEREST ON PROMOTION TELL -/-/17. SYNCHRONY BANK SLAPPED $270.00 WORTH OF FEES ON BILL. LOST JOB WENT ON PROGRAM ... NOW HAVE CASH TO PAY OFF PROMOTION. SYNCHRONY BANK WILL NOT WITH ME AND ARE GETTING READY TO HIT ME WITH DEFERRED INTEREST....

Read more

Synchrony Financial Consumer Loan managing the loan or lease

September 12, 2016 - My ss # came up on a credit report while trying to refinance my home. I did not know why I had a negative report, so I disputed it, and I got the loan. While revisiting my credit report, I see that the report is still on my credit....

Read more

Synchrony Financial Consumer Loan managing the loan or lease

September 11, 2016 - About three years ago I purchased a mattress from Sleepy 's. The cost was about $3500.00. Since this was a new memory foam mattress, Sleepy 's did not discount the price but I was told that, as long as my credit checked out, the 'loan would be interest free, ' as long as I made my payments on time, I was given a Synchrony Bank credit card, and I put the payment schedule on my - On-Line Banking account to ensure that the payments were made in plenty of time to meet the deadlines and I would never be late making a payment. Recently I opened one of my statements for this account and noticed...

Read more

Synchrony Financial Consumer Loan problems when you are unable to pay

September 8, 2016 - So i got a loan through Care Credit to be able to do my - and i wasnt able to make more than the minimun payments and unfortunately due to illness in family i got overwhelmed and didnt get to call on it to ask how this promotion worked i called today and Care Credit could not help me in any way. i asked if i could pay what was owed before the promotion expired since its only been 34 days after the date of expiration and the person said no. So what can i do to get some help because i just dont want to not pay it??...

Read more

Synchrony Financial Consumer Loan shopping for a loan or lease

August 31, 2016 - These people are sending me approval papers like this and I know it is a scam...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

August 31, 2016 - I open a Furniture account with Rooms To Go and paid off. I bought some furniture again but Rooms To Go switched the address my payment is to be sent without informing. Meanwhile I made a $62.00 payment to the account that I had. Rooms To Called me to say they not receive my payment. I made another Payment the same day. Two days later Rooms to Go send me the over-payment of $62.00. They charged $37.00 for late payment. Again I made a $220.00 payment to the new address provided by Rooms to Go. At the same Time I made $100.00 to - with the - Bank that Rooms To Go now use. They c...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

August 31, 2016 - I took out a SAM 's club credit account with Synchrony bank. I used the account and had some problems accessing the account at first. Because the numbers on the card were different from the ones on the website, Their Mistake. So when just followed the instructions on the website to make a payment on my account it told me I had a - balance. I called and got that straighten out and paid my balance and figured out how access the account. They told me they had removed the late fee. Then they called me a few month later and told me I still owed them for late fees that had accrued. I paid them wi...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

August 27, 2016 - In 2008 We signed with - - in Michigan to have the installation of the windows in our house. Afterward, we had a lot of problems and kept calling their contractor back. In the meantime we received bills from GE Retail Bank, who said they were partners with - ( we never signed with them, the contract we have is solely with - ). Finally, - refused to come out and fix any more problems we stopped payment. GE sold the debt and now we were sued for the debt that we never signed on. We were never aware that we were signing with GE in the first place. They claim we signed with them whe...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

August 16, 2016 - My husband and I a loan with Synchrony bank for furniture in either - or -. Since then we have been paying over - a month and the balance never goes down. I feel that we were misled with deceptive sales tactics and contracts. We have - children and - income now. How is it that we borrowed approximately - three years ago, paid over - a month since then and still owe -?...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

August 4, 2016 - Care Credit, aka Synchrony Bank, GE Capital bank. I have a current open account with them that was initiated because my dentist recommended it to pay the balance of my dental procedures. This account is charging 26.99 % interest for years and they will not work with me to lower the interest even though I have excellent credit records for the last 15 years. I went through dept mgrs, calls over 30 minutes, and was treated like dirt. please help!!!...

Read more

Synchrony Financial Consumer Loan taking out the loan or lease

August 2, 2016 - - - 2016 Consumer Financial Protection Bureau - CFPB Let 's start with : " Usury is the act of lending money at an interest rate that is considered unreasonably high or that is higher than the rate permitted by California law [ and U.S. Law ]. '' My complaint : This is in regard to my credit account CareCredit of which all payments were made to Synchrony Financial ; also, there was never a late payment. According to their most recent statement my 2016 totals of the years to date are as follows : Total Fees charges in 2016 $0.00 Total Interest Charges in 2016 $220.00 Total Interest P...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

July 29, 2016 - Carecredit owned by Synchrony Bank does not offer more convenient methods of payment such as credit card payments. I wanted to pay off my loan ( which slammed me with crazy interest charges after the promotional period ). I got a - - credit card with lower interest and no interest charges for 15 mos. Great idea right? Better than paying 28 % on top of accrued interest penalty for not paying off a specific dental procedure ( which I tried to avoid ). Well where was all the money I payed allocated? Anyway, I could not do a balance transfer because THEY DO NOT ACCEPT this form of payment. T...

Read more

Synchrony Financial Consumer Loan taking out the loan or lease

July 22, 2016 - Last - - I applied for a credit line to cover some - at my - office ( in one of their computers! ) I got approved with 'CareCredit ' from Synchrony Bank . I used the line of credit on the same day that I was approved, they offer me a promotional with 'no interest for 12 months ' the transaction was made on -/-/-, but the due date on the card was/is for the - of each month. I did not made any connection to it, until the month when I sent my last payment - which it should have been -/-/- ( as it was stated on the 12 month promo ) but to my surprise and disbeli...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

July 19, 2016 - I purchased a mattress and decided to utilize the for 0 % financing option offered through - - - and managed by Synchrony Bank. The payments commenced in - -. I opted thier mail option ; to pay by check and mail it in. ( I use the mail-in option for all of my monthly bills with other companies ). In - -, I had mailed my check on -/-/- ( payments are due on the - of each month ). The following month, the - - statement, I noticed a late fee. The payment I had sent on-time was posted on -/-/-. I followed their dispute resolution process and se...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

July 15, 2016 - I financed dental work through Care Credit which has a " no interest if paid in full '' by the time limit financing. I was one day late paying the minimum due in -, 2015 and was charged a $25.00 late fee. Every month since then, Care Credit has charged a $2.00 per month interest charge ( 26.99 % interest ) on the $25.00 late fee.The late fee was submitted as an additional amount for the minimum payment due, but Care Credit continues charge the $2.00 per month interest charge on the late fee. I have now paid $18.00 for the $25.00 late fee. Very deceptive practices going on!...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

July 13, 2016 - I recently checked my credit reports as i have not done so for many years and find that this account is reporting inaccurate information which is causing a negative affect on my credit. I request that the creditor verifies the information it is reporting and provide me with copies of the account details such as when it was opened and the payment history as this account is unknown to me, i have no records of owning this account....

Read more

Synchrony Financial Consumer Loan managing the loan or lease

July 6, 2016 - SYNCB/FUNANCING said I was late - payment - 2014. I never received a notice saying that I was late. This was paid off - -. They can not go back and see what the issue was. So please check in to it and clear this from my record. Thank-You - -...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

July 6, 2016 - We took out a loan from Ashley Furniture for the purchase of a couch. The loan was supposed to be zero percent for 24 months. Now we were told by the bank that because we did not pay off the loan within the 24 months, they are accruing all of the interest, at 30 % for the 24 months. To make matters worse, the bank stop sending us statements back in - 2015. Since the loan is on automatic payments, we did not notice the missing statement....

Read more

Synchrony Financial Consumer Loan problems when you are unable to pay

May 27, 2016 - I received notice that I was required to vacate my house from my landlord in -. My one year lease expired in - and we did not request a new -. The house was purchased for his daughter and had verbally agreed to a 3 year rental. His daughter returned from school early and he needed to move her in. This is the situation that caused me to become late on my Care Credit with Synchrony Bank. In - of 2015 my total balance was $310.00. I made a payment of $84.00, my minimum payment was $45.00. I paid extra due to my earlier delinquency. Payment shows posted on -/-/2015 on Synch...

Read more

Synchrony Financial Consumer Loan taking out the loan or lease

May 21, 2016 - In 2014 I purchased a - - exercise machine for approximately $3000.00. I was offered a promotional no-interest finance arrangement. I asked for and was told that the monthly payments would cover the promotion period and that I would not be charged any interest as long as I made those payments and that this would cover the purchase in full. I unfortunately did not pay close enough attention because this was apparently not done. Now I discover I have paid over $1800.00 in interest and still owe $2100.00 on the note. I offered to pay the remaining principle balance of $ approximately ...

Read more

Synchrony Financial Consumer Loan problems when you are unable to pay

May 19, 2016 - Receiving excessive calls from automated caller to collect debt. Have received 4 calls so far today. ...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

May 19, 2016 - I purchased a laptop computer on line from - -. This is the - - I have ordered and all have been defective and had to return them. I purchased this - through a different vendor thinking that would help. It came to me messed up so I called - who worked with me to fix it however, it did n't fix it. Now it is even worse. I tried to return it as the ship date was - -, 2016. They said it had to be returned the - since I ordered it on that day. This computer is useless and I can not use it. This does not seems right to me at all. I am simply out the purchase price of a def...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

May 4, 2016 - I took out a loan with a local merchant that used Synchrony bank. It was - of those 24-month promotion loans with no interest, and if you do n't pay it off within 24 months they charge you back interest at the rate of 29.99 %. I made a mistake and thought the promotion period was 24 months, so I set up my account to pay Synchrony $300.00 per month so I would have the loan paid off in full in 21 months ( Original loan amount $6100.00 ). The other mistake I made was setting the auto pmt of $300.00 and not checking my statements each month because, as it turns out, the promotional period...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

April 27, 2016 - GE Capital Retail Bank/Care Credit made payments to - - - -, - that I did not authorize. In the amount of $6000.00. Might be a little more. - - 's Office would submit invoices to Care Credit without my knowledge and without any evidence that I had set foot in his office after - 2012. The office would periodically make request for an increase in credit line. See attached. ...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

April 25, 2016 - I took out a loan from - -, through Synchronicity Bank. It was supposed to be no interest and no payments for 6 months. They incorrectly reported it late on my credit. They said they would remove it, but it 's still not off and is causing me issues. ...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

April 25, 2016 - TJ Maxx serviced by Syncroney bank just put a negative result on my credit report stating that my account was delinquent and they had closed it. I have been negotiating with them for a long time they posted a - - from North Carolina charge on my account for over - I told them this as not my charge and I lived in - not -. I asked for a detailed account statement and I do not owe them anything I should get an attorney because they have damaged my credit and I am not a happy camper...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

April 25, 2016 - Hi On -, - I purchased Furntiure from - Store and they promoted CREDIT Purchase through ( GE Capital finance ), IF paid in full by - - - there is NO interest. So I Kept making monthly payments until the last payment amount pending -/- Now, from GE Capital the finance was transferred SYNCHRONY Bank , which was never informed to us and we did not get PROPER Communication. So, As of - - -, original balance amount pending is -/- and Promotion Date got expired - - so the interest should be charged only for the $ -/- instead they are charging for the entire...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

April 5, 2016 - A month ago I filed a complaint about false advertising by Synchrony Bank. I received a letter dated - -, - from Synchrony Bank 's representative agreeing to honor their advertisement and not charge interest to my account if it is paid in full in 24 months. Currently, I owe $170.00 more on the $1800.00 which I will pay in full next week. However, the bank is trying to collect some of the interest and finance charges they lost after agreeing to waive the interest if the loan is paid off in 24 months. They are doing this by alleging that I owe late charges. I have attached a copy of...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

March 18, 2016 - The week of -/-/- I purchased a TV from -, A recently dissolved business. Immediately after purchase in -/-/-, I contacted Synchrony Bank and - -, but mostly Synchrony bank re an extension of a promotion to extend payment period of NO interest charged from 6 months to 12 months. There is a recording on file and a date and a customer service agent attached to this extension. Synchrony bank refuses to honor this agreement and have sent to Synchrony management allthe documents given to me by the Insolvency agents that state that Synchrony is resposible for this issue. They also...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

March 15, 2016 - I purchased a bed from - - ( financed through GECB ) in 2012. I applied for the loan in the store and was approved for $3000.00. This was a promotional loan, i.e. 24 months interest free for 24 months. Upon being approved, the salesperson told me what the monthly payments were to be. GECB then became Synchrony. I requested from Synchrony a copy of my application and the terms of the loan, but they have informed me that since my application was taken " electronically '', a paper copy is not available. I received a bill monthly and paid what it indicated was the " total minimum payment ...

Read more

Synchrony Financial Consumer Loan managing the loan or lease

March 14, 2016 - I bought furniture at rooms to go who have Synchrony Bank handling the financing, after a return and exchange because defect my bills started to oscillate every other Month, I have tried to talk to the bank but was never resolved. They charged me fees because the full amount was n't send even though they did n't have the same amount, I believe they are not charging the right amount since my loan does n't have interest until 2019 but I already paid $1500.00 and balance still $2000.00. ...

Read more

Synchrony Financial Consumer Loan taking out the loan or lease

March 7, 2016 - I placed a living room order with Rooms To Go far back in -/-/-, and after careful consideration of my living room layout and wall color, which resulted in some changes to the order as deemed acceptable by the sales man ( - - ) at the time, so far the price of the selected item is not more than what is on the package. We settled for the items below : - Pc Living Room Package $2400.00 List of Living Room Package Stationary Love Seat Recliner Sofa - ( Nos ) End Tables - ( Nos ) Tablr Lamb - '' TV Console Oval Cocktail Table - ' LG LED Card ; Sofa Protection Plan $1...

Read more