Synchrony Financial Consumer Loan Complaint

Installment loan Taking out the loan or lease

Synchrony Financial Consumer Loan department,

Installment loan Taking out the loan or lease Georgia

While reviewing my credit report, I see a credit inquiry from Synchrony Bank made on -/-/- for - - -. I sent a letter to the bank on -/-/- requesting that they remove the inquiry because it was NOT made by myself nor given the authorization to do so and also asking for documentation supporting this inquiry. I received a response on -/-/- stating that it was submitted electronically online and that they are NOT able to provide proof that this was made by me. I 'm - sure that I did not inquiry about a credit account with this bank, especially for - - -. With all the different kinds of identify fraud being used on computers. Anyone can try to obtain credit in someone else 's name especially in the event it 's not done in person with proof of them saying who they say they are. For a company not able to provide me with proof is very alarming and violates my Credit Reporting Act.

Synchrony Financial customer in Georgia
Dec 26, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with non-monetary relief

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