Synchrony Financial Consumer Loan Complaint

Installment loan Taking out the loan or lease

Synchrony Financial Consumer Loan department,

Installment loan Taking out the loan or lease Montana

In 2014 I purchased a - - exercise machine for approximately $3000.00. I was offered a promotional no-interest finance arrangement. I asked for and was told that the monthly payments would cover the promotion period and that I would not be charged any interest as long as I made those payments and that this would cover the purchase in full. I unfortunately did not pay close enough attention because this was apparently not done. Now I discover I have paid over $1800.00 in interest and still owe $2100.00 on the note. I offered to pay the remaining principle balance of $ approximately $1100.00 but was told this would not satisfy the obligation. I am being charged 29.99 % interest on the unpaid balance. I told them this was unacceptable, if not criminal, that I was misinformed or lied to and that I would not be making any further payments.

Synchrony Financial customer in Montana
May 21, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with monetary relief

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