Synchrony Financial Consumer Loan department,
Installment loan Taking out the loan or lease Florida
My wife and I went into Ashley Furniture in - Florida town center. They approved both of us for a loan for $1600.00 a piece. We picked out bedroom furniture and a mattress and put down $1500.00. We signed the papers and went home. A couple of weeks later we got a letter in the mail stating we only got approved for $1500.00 a piece. I called and they told me to wait till the furniture was delivered in a few months so the account would show the difference. I wanted to cancel and was told it would be a $1200.00 restocking fee.I told the manager why would I pay $1500.00 dollars and get approved for $1600.00 only to get my furniture delivered and be in the hole. I would of never walked out of the store knowing that. I wouldnt of signed the papers and went else where. It also showed up as over the limit on our accounts. l told them it would and hurt mine and my wifes credit. I cant believe they do people like that. I have been working on my credit for a few years to get an over the limit action on our account that isnt our fault. I feel Ashley Furniture was very deceiving in how they done us and its unfair to be treated like that. I knew once the payments where due on t h e accounts I wouldnt have enough money to pay the over the limit fee and both our monthly payments. I did pay our agreed amount and was jacked with an over the limit. I would of never in my right mind sign up for something like that. Please help me stop the big corporate guys from misleading hard working people.
Synchrony Financial customer in Florida
Dec 14, 2016
* Source: CFPB Complaint Database
Synchrony Financial response to complaint:
Closed with non-monetary relief
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