Review and analysis of over 126 Conventional Adjustable Mortgage (Arm) complaints against Servis One, Inc.
Servis One, Inc. consumers have reported over 126 official complaints related to Conventional adjustable mortgage (ARM). Out of the 126 consumer complaints against Servis One, Inc., 19% were disputed by the consumer (i.e. the consumer was not happy with how Servis One, Inc. responded to their complaint) and 95% were processed in a timely manner. 0% of consumer complaints against Servis One, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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Servis One, Inc. Mortgage loan servicing, payments, escrow account March 27, 2017 - My name is - and after working with my lender BSI Financial Services for over 3 years to obtain a modification my property was sold at auction on -/-/2017 located at - T-, now I am facing eviction and i have no where to go. I am - years old and would like to keep my home.... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account March 16, 2017 - We had our mortgage thru BSI and they had contacted us and said that we could skip three payments on our mortgage to help us out. We were in the works of getting this taken care of speaking to - at BSI when our mortgage got sold to - in -, we had a verbal contract with - that we would not have to pay our Mortgage until - of this year, when our mortgage got bought out he assured us that the new company would honor the same agreement. The problem is - has had our mortgage for a month and a half now and are waiting on the paperwork from BSI and - so they can hold up the agree... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure February 27, 2017 - We have been attempting to modify our home for several years to no avail. I filed a complaint 6 month ago against my previous mortgage company ( - ). After the complaint was filed they sold our mortgage to BSI Mortgage Company. BSI Financial Services offered us a modification that was 60K plus over the value of the property and wanted to attached a second mortgage also. If we were to undergo another hardship we would have to pay 60k plus out of pocket to sell the property. Reluctantly we could n't afford to be trapped in a mortgage that was up side down no knowing the future. After rejectin... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account February 16, 2017 - I sent my mortgage payment in in - 2017 bsi has not cash -ed the check and the mortgage is late.i would like to know why the check has not been cashed... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account February 7, 2017 - Our mortgage company ( BSI Financial ) has not paid our real estate taxes since - of 2015 out of our escrow account.... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure December 31, 2016 - BSI FINANCIAL SERVICES - ... -. SOLELY IN IT CAPACITY AS SEPARATE TRUSTEE OF - I am the Product of Dual-tracking that is prohibited by 12 C.F.R 1024.41 ( g ) and the National Mortgage Settlement. The debt has been sold and transferred and sold many times. I have spent a fortune on lawyers over these 8 years trying to modify my loan. - refused to take my payments. I 'm - year old ( been a single Mother since I first purchased my home ... my goal was to pay my home off by now after almost 25 years! Instead, those payments have been ADDED and used as profit for the current investo... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account December 14, 2016 - To whom it may concern. Not only did you not respond to my QWR in - days you have not fixed your errors. As you know the CFPB has been notified and you finally sent me a letter saying you are researching. Not only did you not apply the - payment correct. I had not received a bill from BSI or statement since -/-/-. I paid off what was due and had still been fighting your incorrect again applying of funds there. - is trying to make late as no bill and no online access. I received nothing for months and asking. Also your online statement shows nothing. I have emailed with zero respo... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account December 8, 2016 - I have a loan account with BSI Financial. My account includes escrow for taxes and insurance. I have contacted them at least 10 times by both email and phone since - trying to get them to pay the county taxes that were due in -. They have yet to act, and I have no where else to turn since they will not pay the bills. I tried to cancel my escrow so I can pay the bills myself, but they denied the request since my loan is less than two years old. I need assistance getting my tax bills paid, in which there is more than sufficient funds in escrow to cover. Account number is -.... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account November 30, 2016 - I am tired of trying to find out the actual pay on my mortage wi -th bsi .I have been paying the escrow shortage for 1 year. however bsi has not informed me as to when I will be finished with paying the escrow shortage.what I do n't understand is why they are so lax in informing me as to when I would be done paying for the shortage. according to - it was for 1 year yet I have not received anything from bsi as to a recalculation of my mortgage payment. I would like to know why?... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure November 21, 2016 - We have been attempting to qualify for a loan modification for over three years. We have submitted countless packages and documents to the lender/servicer - -. To this date we have not received an actual response either granting or denying a loan modification. Instead every time we contact the lender they advise us that our documents are under review and we are instructed to submit more documents each time. To make matters worse, our mortgage/servicer just changed on - -, -. The new servicer BSI, states that the last set of documents the previous servicer - - provided them... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account November 1, 2016 - On going disputes with BSI Financial Services ( prior complaint case # : - ). BSI charged me $1200.00 for flood insurance that I already have. They even state in their letter that they received confirmation of flood insurance. I also had the same issue with the prior mortgage server - -. My flood insurance expires - - of every year so why are these companies buying flood insurance prior to expiration? Since BSI took over my mortgage - -, 2016, I have constant issues with them. I called them numerous times lately and the answer I now receive is that they sold the mortgag... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account September 20, 2016 - Demand Draft Fraud : To the - I do believe that BSI Financial Services Inc. Has committed draft fraud, the company perform an unauthorized debiting of money from my checking account, through demand drafts they made it possible in stealing money from me. Arrangements was made for recurring payments of a certain amount to be withdrawn automatically from my checking accounts. The surprise I got was that withdrawals of a different amount was done with no prior written authorization no verifiable authorization before the demand draft was submitted for payment. As a condition set forth in my mo... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account September 15, 2016 - I filed a complaint with you in - against bsi financial.i have a letter stating they corrected the informations and corrected my mortgage payment. I paid per the letter - for - as I have an adjustable rate which changes in septemer the letter that was sent to you to correct the problem seams as if it was just to correct the problem of the mortage payment for - month. I just received a statement showing I know owe - per month.it seams to me they are looking to make me default on the loan .I cant understand why this has changed .this is a company that is very deceptiver ceptive wi... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure August 15, 2016 - I have been trying to obtain a modification for this loan since - - and I have not received an answer. I have been working with - - - and recently they sold my loan to BSI Financial Services. I honestly believe that this company has no intention of issuing me a modification for my home. I submitted a modification package In - they review my file and told me I have until - -, - to submit additional doc. I submitted the additional docs on - -, -. I spoke to - - assistant and told him when to anticipate the documents because I was coming back from vacatio... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account August 10, 2016 - my loan was sold to bsi financial co last - 2015 .they up my mortage payment by - $ monthly.i contacted them as I have a payment history as well as an escrow history showing from -. all the updates and also showing no outstanding balance on the escrow account they even paid the home owners insurance for the following year .I contact bsi and also wrote to them .they worte back there was a shortage in the escrow acct. they did not give me accurate info .the only thing they said in the letter is that they spread the shortage over 1 year which totals - $ .I am on - and receive help ... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account August 1, 2016 - Since I registered my last complaint that is being acted upon I have discovered that my loan has apparently been sold to another company. As - are still investigating my complaint I am at a loss as to what I am supposed to do next as I at first thought this was a scam. The new company have made no attempt to contact me via my contact address that should have been passed to them by - but is also readily available from the Appraisers office. I still believe I am being forced into foreclosure by these companies. I have not signed loan paperwork with either company and was completely unaware... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account June 27, 2016 - BSI keeps responding skating around direct answers and still this to date not answering - direct question. I am also now going to FTC.... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account June 14, 2016 - I have overnighted on my account a cashiers check for - I also listed instructions on how it should be applied and the fees I am disputing due the incompetence of BSI. They were charging fees with no explanation. Claiming I owed - which I did not and my account should be fully reinstated which it is not as well as of yet. The check was signed for on -/-/16 and I requested my SPOC - - contact me and he has not. There should be - lawyer fees as I appealed the loan mod denial and they claimed I did not and illegally filed a NOD violating CHBOR. Stated I had excessive obligati... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account June 13, 2016 - BSI Financial bought my mortgage from another company. ever since they have stated that I have not made payments. ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure May 19, 2016 - I am - years old, in the last 5 years I have had -. I have -, the list goes on. I recently applied with BSI Financial for a modification review and they just informed me that the investor said they are unable to help because not enough time to review my modification package. I informed the agent of my health issues and how it took me some time to get my documents together and they did not care. The agent at BSI informed me that they are not giving me any options to foreclosure. I begged and pleaded with them and my cries went unanswered, I know my day is coming I just want to die in t... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account May 18, 2016 - - is blantantly lying that they did not receive appeal letter. I am enclosing copies of email I sent to SPOC on -/-/16 regarding I am appealing this and to send me any forms needed. Since he never responded I sent my letter which was not expressing I want to appeal. IT STATED I WAS APPEALING and the reasons why. BSI is trying to play a game and this is infuriating with their lies. - - - - received a Cashiers Check for - so their telling me I owe - from them is a lie as well. They released lien when paid in full!! I will send copy of cashiers check as well ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure May 13, 2016 - I applied for assistance in saving my home from foreclosure with BSI Financial. I hired an attorney to help me with my application. My attorney submitted my application on -/-/-. BSI denied my application on -/-/- stating my current contractual payment was below - % of my gross monthly income. However, BSI made an error and used my Contractually due payment from -/-/- in the review ( $2100.00 ). Per HAMP guidelines they are not supposed to be using my Contractually due payment ( from -/-/- ) in the review. They are supposed to be using my - contractually due... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure May 2, 2016 - Home was foreclosed on -/-/2016 while file was under active review for a modification. ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure May 2, 2016 - BSI continues to dodge questions and continues to not take any responsibility for blatant violations or accountability. First of all - - I do not think you understand the law. Also you are constantly dodging the questions. 10 times I have asked about the online access and not once have you addressed that. 2nd I understand the loss mitt file was denied. I am not talking about - I am talking about BSI so if you could please stop dodging your responsibilities that would be great. Since BSI decided to deny loan mod application I am allowed to appeal which I did which you received on -... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure April 30, 2016 - Attorney -, -, - - representing - - -/BSI Financial Services has file a Servicemen Civil Relief Act Complaint to proceed to the foreclosure sale of my home located at - - -, -, MA -. The entity does not have the right to foreclose on my property. In a letter sent to the company in - 2015 at BSI Financial Services - - - - - -, - - -, MA - I requested the company to provide evidence that the company has a lawful and rightful claim against my home. No answers were provided. The company 's action violates consumer finance protect... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure April 22, 2016 - This complaint is against BSI Financial. I applied for a mortgage loan in - - that took more than 9 months to be reviewed. I inquired weekly to confirm my application was complete, however, BSI failed to communicate efficiently, despite numerous emails inquiring if there was any additional information needed to complete the loan application. This was a very - time due to being behind on my mortgage. I attempted to inform my customer service representative my financial situation [ i.e., income ] had improved since the initial application. I finally received a denial letter, however, it... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure April 18, 2016 - - - you do not address any of the other issues as online access. As well I am happy to print out copies of phone calls to show you how many times I have called - as well we can set up a meeting so I can play you every recording of voicemails to - and any voicemails he left me. The vagueness of your responses is ridiculous. The other item is who is doing your loan Mods and decided I had I had excessive obligations. That is funny because I do have - to pay and I do not agree with all of so called fees you are trying to charge on top of that. As soon as I was going to pay your Rein... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account April 15, 2016 - Below is my latest letter in regards to their BLATANT DUAL TRACKING AND PROOF -/-/16 - - and - - On -/-/16 I faxed and overnighted my appeal on loan modification with proof that I never was given a true modification from - and had tried for months to get them change to a correct date for acceptance but they did not so I proved I never accepted or denied a loan modification from them because you can not accept or deny one that is not valid when they send it. This is called fraud and why - is under fire for not handling loans correctly and falsifying documents. Also... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure March 31, 2016 - In response to your CFPB I am sending you this. I am also filing this with CFPB. As you wanted proof and you did not include entire emails just what you chose to send. As stated - did not even give me time to accept or reject the application as it was dated and sent by snail mail on -/-/14 and was not mailed out til next day. I did not receive it til after - on -/-/14 I sent them an email directly after and called them and was told time had passed. This again was a violation from - against the - as you are to be given 14 days to accept or reject and they would not let m... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure February 27, 2016 - First this is my - issue with BSI. The last complaint I attached all the emails and lock out from being able to access information online and they have never addressed that. Now they are denying modification with inaccurate information. - I received your letter denying my loan modification. First I have 30 days to appeal so I have until - - to appeal. I will be appealing please send out your forms for appeal. I will also be sending a copy of this email in mail as well as sending copies of this to the CFPB today online. As for having everything in writing and having proof of all ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure February 23, 2016 - In - I sign up for a home modification with B.S.I. I was put down as a denied, I ask why? they told me I was a fraud. I ask what make me a fraud. they said I did n't sent all my paperwork.I told them, that not a fraud. I resign up three time sent all my paperwork only to be told we never got it. each time. I was told that. - my status has changed my daughter live with me now, still trying to get modification..me and my advocate sent a update package, only to be told we do n't have it, and we are not going to review you.I have been here three 25yrs. and work 33 yrs. Iam retired now. ... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account February 16, 2016 - On or -/-/2015, I returned a " required '' ACH consent for a loan repayment, my loan was purchased by BSI Financial from - -. I have NOT chosen to do business with this company, I have filed a complaint once already for this company for not applying payment correctly. I am again getting statements that I am delinquent on my -/-/- payment, which should have started via ACH for the -/-/- 's payment. Their statements are showing an incorrect address for the loan. They are showing my personal residence, I have a mortgage with my credit union. This " SLOPPY '' work is what takes ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure January 27, 2016 - I 've been working with the servicer BSI Financial Services. I received a letter indicating to send payment to them I also received a call to send my payments else where. The first thing I did was sent them a validating letter to validate the debt starting on -/-/2015. Including the trustee -. BSI Servicer did not respond to any of my letter. I sent the following letters. 1. QWR 2. Notice of default 3. 2nd Notice of default. 4. Non response. 5. default. 6. Cease and Desist. I also receive calls saying they were modifying my mortgage which never happen. BSI and - - trustee forec... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure January 11, 2016 - I am filing a dispute because I can not add to my previous dispute. I sent in all documentation for loan mod. I was then requested to send in additional documentation with letter received on -/-/-. I faxed on -/-/- and did not receive any response that it had been received. I also called and left 2 voicemails for SPOC on -/-/- and -/-/- stating I sent over documentation. I then refaxed on -/-/- and I also sent overnight via - to atten - - on -/-/-. It was signed for the next morning. Yet on a letter dating -/-/- from BSI/-... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account January 7, 2016 - In -/-/-, BSI Financial obtained my loan from -. I 've been trying to get a detailed explanation of the charges of Principal, Interest, Charges, Fees and Penalties in a month-by-month breakdown since -/-/-. All I receive are " Payment Histories '' and " Reinstatement Quotes ''. I feel my account has been shuffled from - - - - - to BSI because none want to come to a reasonable agreement with me, and continue to add more and more charges and fees to my account. Please see the attached letter : Exhibits will follow by USPS. ... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account December 22, 2015 - This is a second complaint against BSI Financial in the past year. Thanks to CFPB, the first - was handled. It is my understanding that BSI can not hold my over payment on my escrow account hostage to a 30 day delinquent payment. Due to medical heartships, we have beening running 30 plus days late for over a year. However, we have been making our current mortgage payments. Because of a reduction of taxes, BSI is holding approximately $2400.00 of my escrow money. When I inquired with them, I was told that if I send them the delinquent payment, they will release my escrow money. I told them... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account December 18, 2015 - My mortgage loan servicing company is not following the terms of my loan modification agreement. The result of this is me being forced to pay several hundred dollars more a month to maintain on-time payment history. I have contacted their loan servicing department several times in the course of the last month and a half to fix the issue but have gotten no resolution. ... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account November 30, 2015 - This complaint is in reference to BSI Financial Services. In -/-/-, I paid the monthly escrow of $840.00 per month ( $10000.00 for the year ). The actual escrow amount required was $12000.00 or $2300.00 more than the -/-/- escrow I had paid. I received an Annual Escrow Account Disclosure Statement dated -/-/- in -/-/-. ( see statements ) As you will note. I was given - Escrow Payment Options. Option 1 was to pay $4800.00 which is $100.00 more than the escrow short amount for -/-/- and -/-/-. In addition, I was notified that if I paid the shortage am... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure November 30, 2015 - I have been countinously working with BSI with an authorized - party. The - party is representing me in this case, and she has had numerous contacts and supplied multiple requested documents but the lender is failing to communicate or provide support in this loan modification phase. We are told to provide same documents over and over again, SPOCs assigned by the lender keep changing and honestly I feel that my file has no communication log or tasks completed. I ask questions and no answers are given from the lender, and at this point we are very frusterated and would like a work history ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure November 17, 2015 - This loan has been causing issue after issue and I will attach all pertinent documentation as this has been an ongoing issue with no one fixing it and then loan being sold 4 times in past 20 months. First I have been in my home since -/-/-. My loan was with - and to start I have found where the broker did fraud on pushing this loan through and robo signed items. Regardless I kept up with my payments. I paid - for this home. I found over charges of - on orgination loan. In -/-/- the value of home dropped to -. So I was stuck and continued to make my payments. - offe... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account November 12, 2015 - My loan was sold from - to BSI mortgage and they have added $10000.00 in fees to my account and will not remove them. I have sold my home and it is closing -/-/15 I need help to make them reduce the fees and follow the loan contract I have in force. - - - or -- ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure October 21, 2015 - 1. Or about -/-/- a re-submission of loan modification was finalized but denial of loan modification followed in less than 30 days from resubmission in absence of calculative methods used to derive a reasonable mathematical explanation for denial of loan modification. 2. On or about -/-/- a formal dispute was submitted. Within 30 minutes from submission of formal dispute borrower received a call from assigned representative - -. - E-T - to inform that the underwriter could not approve modification as BSI could not derive an affordable payment from income provided and that... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure October 9, 2015 - I filed an Qualified Written RESPA request for information with my servicer on - -, 2015. They completely ignored it. Then, after waiting for a while and receiving no acknowledgment, I filed an complaint with you and re-send the RESPA request to BSI Financials on - -, 2015. This time, because i file a complaint with you, I did get a response. However, the response was not complete and did not contain important information material to the review of my loan. In their response, - -, a BSI financial complaint resolution specialties, writes that she finds my request overboard or ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure October 6, 2015 - Our - - - loan was purchased by BSI Financial well over 2 years ago while we were in the process of trying to modify our loan. Since then, our family has gone through hardships that make it impossible for us to make our loan payments due to my health issues and inability to maintain full time employment. We have filed for bankruptcy and are no longer in the financial position to keep our home. In the process of trying to rebuild our lives and repair our credit we have been attempting to short sale our home for almost one year. We have presented over - solid offers to BSI financial,... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure October 2, 2015 - ATTACHED ARE - LETTERS DATED - -, 2015 FROM MY SERVICER - BSI. THE LETTERS ACKNOWLEDGE RECEIPT OF ADDITIONAL DOCUMENTS FOR YOUR APPLICATION TO OBTAIN A MODIFICATION. '' IN THE - LETTER BSI MAKES THE STATEMENT WE ARE NOT AWARE OF ANY DEFICIENCIES. '' BSI FURTHER INDICATES THAT A DETERMINATION WILL BE MADE WITHIN 30 DAYS. BSI HAS ALSO SCHEDULED A FORECLOSURE SALE DATE FOR - -, 2015. BSI IS ENGAGED IN DUAL TRACKING AND THIS IS E-PRESSLY PROHIBITED IN CALIFORNIA. ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure September 23, 2015 - I filed a complaint with you ( the CFPB ) and my Servicer ( BSI FINANCIAL, AKA ; Servis One Inc ) no longer talks to me. BSI are very rude and tell me that since I have complaint to consumer Financial bureau, I have to speak to their attorney. They will not give me any status update. I Sent them a RSPA request and they have completely ignored it and refused to comply. I filed for a modification and they are not giving me any status update. They are pushing a foreclosure on - -, 2015. ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure June 24, 2015 - I 'm trying to work with my lender BSI to do a shortsale since they denied me for a loan modification and they refused to look at it - more time, my realtor send them a listing agreement last week they have the house up for foreclosure for - - I need more time to finalized the listing ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure June 22, 2015 - I HAVE BEEN APPLYING FOR MORTGAGE ASSISTANCE WITH MY SERVICER, BSI FINANCIAL. BSI HAS ASKED FOR THE SAME DOCUMENTS ON - -, - -, - -, AND - -, 2015. EACH TIME THE DOCUMENTS WERE SENT TO BSI. THE DOCUMENTS ARE : 2 MONTHS BANK STATEMENTS, - MOST RECENT PAY STUBS, AND HOMEOWNER 'S DECLARATION PAGE. IN A LETTER DATE - -, 2015, BSI ASKS FOR THE SAME DOCUMENTS AGAIN THE LETTER IS ATTACHED. ON PAGE - OF THE LETTER IS AN ADDRESS AND FA- NUMBER FOR -, PA. ON PAGE - IS THE ADDRESS AND FA- NUMBER FOR - TE-AS . IN A PHONE CALL WITH BSI ON - -, 2015 AN ENTI... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure June 18, 2015 - On -/-/-, we were notified that our loan ( modification ) was being transferred from - ( - ) to BSI Financial Services ; we are current and next payment made ( -/-/- ) should be to BSI. The process between the banks was long and odd, as BSI informed me, we were NOT up to date, over a month due and could default ( do n't know how that happens in a month ) ... further, I DID send in our -/-/- payment to BSI. I continued to keep in touch with - - and - - ( both - ) as the transferring of loans was n't completed or things are falling through the cracks '' - - -... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure June 9, 2015 - Dear Sir/Madam : Urgent please. We have an ongoing short sale on our property, but morgage servicer has a Trustee Sale put in place on Friday, -/-/15 TS # -, -. This was an issue of Dual Tracking because we have BSI ( - lienholder ) email communication of minimum acceptable price of $ 750K and - - ( - lienholder ) approval, plus buyer 's ratified purchase offer of $ 780K contract with proof of financing. I have attached all documentations. Hoping for your kind and prompt assistance to this matter so we can save our home. Thank you very much. ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure May 27, 2015 - -15RE ; BSI FINANCIAL - LOAN # -Please help me BSI financial has been giving me misleading information regarding the HAFA Short Sale request over 3 weeks ago, now they are refusing to take my calls and they have a placed a foreclosure sale date without any notification for -/-/2015. I have provided every single document requested by them and now they are refusing to take my call. Please help me since I have done everything to avoid foreclosure and it is not fair that they are doing this to me and my family. Please help me- - ... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure April 13, 2015 - MY MORTGAGE LOAN HAS HAD - DIFFERENT SERVICERS IN ABOUT A ONE MONTH TIME FRAME. BECAUSE OF THIS, SERIOUS ERRORS WERE MADE WITH MY REQUEST FOR MORTGAGE ASSISTANCE. I HAD INITIALLY APPLIED FOR MORTGAGE ASSISTANCE WHEN MY SERVICER WAS -. MY FILE WAS IN REVIEW. ON -/-/2015 MY LOAN WAS TRANSFERRED TO - -. - DID NOT TRANSFER MY MORTGAGE ASSISTANCE DOCUMENTS. A FEW DAYS LATER, MY LOAN WAS TRANSFERRED AGAIN TO BSI FINANCIAL. ONCE AGAIN MY MORTGAGE ASSISTANCE DOCUMENTS WERE NOT TRANSFERRED. BSI FINANCIAL WAS INFORMED THAT THERE WAS A COMPLETED PACKAGE FOR MORTGAGE ASSISTANCE. BSI P... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure March 26, 2015 - Applied for a loan modification back in -/-/-, loan representive at the time was - -. I was told by - - back in -/-/- that the loan modification was approved and that I would be receiving a package by fed ex to go over the terms. At that time I ask - - about the late payments he stated as long as I am under review for a modification the late payments is not a issue. Here it is -/-/- never received the fed ex package with the so call terms. I 've been calling since -/-/- trying to get an answer and I have n't as of yet ( -/-/- ). This really bothers me... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure March 24, 2015 - My client is in severe distress with her current property. The servicing company is BSI Financial ( The Servicer ) and the investor is - ( The Investor ). The problem all arises out of the investor not having to comply with any of the federal laws that were enacted to protect consumers from predatory loans and banks. Through my office my client has tried to receive - loan modifications and was denied both times for arbitrary reason. I my experience my client has the income to support a modification and her hard ship fully supported being granted a modification of her ARM loan that should... |