Servis One, Inc. Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

Servis One, Inc. Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Florida

On or -/-/2015, I returned a " required '' ACH consent for a loan repayment, my loan was purchased by BSI Financial from - -. I have NOT chosen to do business with this company, I have filed a complaint once already for this company for not applying payment correctly. I am again getting statements that I am delinquent on my -/-/- payment, which should have started via ACH for the -/-/- 's payment. Their statements are showing an incorrect address for the loan. They are showing my personal residence, I have a mortgage with my credit union. This " SLOPPY '' work is what takes advantage of -!

Servis One, Inc. customer in Florida
Feb 16, 2016

* Source: CFPB Complaint Database

Servis One, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Servis One, Inc.Complaint HistoryComplaints5/20126/20128/201211/20121/20132/20133/20135/20136/20138/20139/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Servis One, Inc.Loan servicing, payments, escrow account0.9%96.9%0.4%0.9%0.9%ClosedClosed with explanationClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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