Servis One, Inc. Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Servis One, Inc. Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

Our - - - loan was purchased by BSI Financial well over 2 years ago while we were in the process of trying to modify our loan. Since then, our family has gone through hardships that make it impossible for us to make our loan payments due to my health issues and inability to maintain full time employment. We have filed for bankruptcy and are no longer in the financial position to keep our home. In the process of trying to rebuild our lives and repair our credit we have been attempting to short sale our home for almost one year. We have presented over - solid offers to BSI financial, of which none have been acceptable to the investors ''. Our interactions with BSI financial representative, - - of the Maryland office have been highly unprofessional, demeaning, and disrespectful. Our full loan balance excluding fees is $500000.00. We have currently ( as of -/-/2015 ) presented a cash offer for review for $540000.00. In our last contact with BSI representative -, he stated that only full loan value offers would be accepted by BSI. This process has been highly frustrating to say the least and I feel that it has been the intention all along for BSI to force us into foreclosure. To further add insult to injury, my husband recently lost his - job and is - with the military. We have not received a response from BSI.

Servis One, Inc. customer in California
Oct 06, 2015

* Source: CFPB Complaint Database

Servis One, Inc. response to complaint:
Closed with explanation

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