Servis One, Inc. Mortgage Complaint

Servis One, Inc. Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

In response to your CFPB I am sending you this. I am also filing this with CFPB. As you wanted proof and you did not include entire emails just what you chose to send. As stated - did not even give me time to accept or reject the application as it was dated and sent by snail mail on -/-/14 and was not mailed out til next day. I did not receive it til after - on -/-/14 I sent them an email directly after and called them and was told time had passed. This again was a violation from - against the - as you are to be given 14 days to accept or reject and they would not let me accept because it was after the - date at - so there was no time to go to bank, get notary and send. I tried multiple time to send in to agree and they refused. They purposely mailed late and then stated I did accept in time when there was no time given. Make sure you have the facts and I printed out all the emails and requests from - which were obviously not used because it proves


Here are the other items that you have continually not addressed as well and this is the 5th time requested. 1 ) I have repeatedly requested a meeting with - - and he has never responded. To date I have left about - messages with no response in past 3 months. I have yet to this date to ever have a phone conversation and have left numerous detailed messages and emails. 2 ) I have never been allowed to access loan online and I have attached the copies of the about 15 times requested it locked me out as soon as I registered and has never given me access nor has customer service responded or helped. 3 ) I requested appeal info from - no response in 30 days and I sent in my own with tracking # - ovenight. 4 ) I have requested as per your email to have him send out another application which I will complete with higher earnings and I do not excessive obligations at all and my finances show that I can make a - payment or higher and I requested other options such as repayment or forbearance and get caught up with extra payments within 6-9 months. 5 ) So yes I am requesting a new financial packet ASAP and I have requested from - but he has not responded.