Servis One, Inc. Mortgage Complaint

Servis One, Inc. Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Florida

Applied for a loan modification back in -/-/-, loan representive at the time was - -. I was told by - - back in -/-/- that the loan modification was approved and that I would be receiving a package by fed ex to go over the terms. At that time I ask - - about the late payments he stated as long as I am under review for a modification the late payments is not a issue. Here it is -/-/- never received the fed ex package with the so call terms. I 've been calling since -/-/- trying to get an answer and I have n't as of yet ( -/-/- ). This really bothers me been that foreclosure is very high in Florida. I need to know the status of this loan if I qualify for the modification or not. My plans are to keep this home but I definitely do n't want to get so far behind where I see there is no way to catch up. This loan was bought from - back in -/-/-, I actually was under a loan modification review with - when this loan was transferred. BSI Financial Service has been giving me the run arounds since day -, now I 'm told by - - that the representive I had - - is no longer with the company and that she ( - - ) will be my representive, not to my surprise - - states she can not find the loan modification package that was sent to my previous representive - -. To me another stall tactic to get my payments further behind so that BSI can put me in foreclosure. I need answer from BSI Financial Services ASAP ... ...