Review and analysis of over 159 Conventional Fixed Mortgage complaints against Rushmore Loan Management Services LLC
Rushmore Loan Management Services LLC consumers have reported over 159 official complaints related to Conventional fixed mortgage. Out of the 159 consumer complaints against Rushmore Loan Management Services LLC, 26% were disputed by the consumer (i.e. the consumer was not happy with how Rushmore Loan Management Services LLC responded to their complaint) and 99% were processed in a timely manner. 0% of consumer complaints against Rushmore Loan Management Services LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure March 7, 2017 - Rushmore Loan Management, Rushmore Loan Management Services LLC Customer Service Department -, CA - ( http : //www.rushmorelm.com/ ) requested a set of documents prior to my submitting a modification request by the request date : -/-/2017. I submitted all required documents, of which included a Quit Claim Deed that I had to pay $1600.00 for in - County and a statement that included the dissolving of my relationship with my domestic partner whom I never married legally. I submitted both. After the deadline, they informed me that I could not qualify for a modification due to failure... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account February 23, 2017 - I was in formed via letter from the mortgage company in - that I no longer needed to pay PMI $27.00. I called the company - as my statement did not reflect the new payment amount. I was told my new payment would be $510.00 and it will take their system a couple of cycles to catch up. It 's - and I 'm about to make my - payment however my statement still does not reflect the new amount. I have been paying $540.00 indicating on the payment stub that $27.00 should be applied to the principle. I called the company today to inquiry and was told they were not applying the funds a... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure February 10, 2017 - I am attempting to negotiate a restructured or modified mortgage loan with my lender Rushmore Loan Management Services. Despite repeated calls to their loss mitigation department, it is impossible to get a human being on the phone to speak with me and no one returns my messages. I have not been assigned a designated point of contact, and they have moved forward with setting a sale date for my property. Rushmore recently sent out a denial letter, based apparently on documents I had sent in months earlier. They stated that I was denied for help due to lack of income, but the figures they were us... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure January 1, 2017 - - sold my loan to RUSHMORE LOAN MANAGEMENT on -/-/- while I was a few months past due. 1 ) When I e-mailed the RUSHMORE specialist appointed to me, detailing my financial and physical hardship, I did not get a reply so I resent the email. The response to this second email said 'CALL ME '. He has refused to note anything in writing, only over the phone. 2 ) When I asked about payment arrangements I was told that 2 to 4 months was the longest they would give homeowners to get caught up [ also listed on their website ]. I replied that I 'd not be able to satisfy that past due and keep... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account December 13, 2016 - Rushmore Loan Services bought my mortgage about a year ago. Recently I have recieved - notices from - that my taxes have not been paid. I contacted Rushmore and they said to fax the notice. I did and then a month later I recieved another notice from - saying that my taxes are delinquent. I contacted Rushmore again but they were unable to help me.... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account December 5, 2016 - Had a - conventional fixed mortgage through - that originated in -/-/-. That loan was sold to Rushmore Loan Management on -/-/- That transaction was completed on -/-/- ( Rushmore loan # - ). My - homeowners insurance was being paid through escrow for approximately 11yrs and the information was transferred to Rushmore ( policy # - - ). A pipe or connection burst in the condo and caused approximately $ - in damages to the unit below me. While contacting - to start a claim, they stated that the policy lapsed on -/-/- and was never pain by Rushmore. Re... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure November 2, 2016 - I applied for a loan modification in the -. I was accepted into the program in - at this point I believe I was one month behind. I was given a grace period for - and stated making the trial payment in -. I made 6 on time payments until my mortgage was permanently modification in -. I think is unfortunate that my 6 on time payment are not being reported. The agreement states that the modification could adversely affect my credit report but does not state my on time payments would not be accounted for. It states the reporting that the loan being modified will affect my credit. Als... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure October 31, 2016 - Urgent!!! Urgent!! It is with great fraustration and hysteria that I am asking that you review my file. My house just sold and my attorney was never notify of the sale day. I have recently submitted a loan modification package up dating all my information, for I was not aware of this sale. My attorney 's office after filing documentation was notify that this file had been transfer to four different attorneys. The First attorney was - - - - -, and - - law firm .Please I am now requesting you reach out to Rushmore loan servicer who apparently did not inform me of the sale d... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure September 28, 2016 - We wanted to file a complaint against this Loan servicing company Rushmore loan and the Bank which is -. We were trying to ask for a modification on one of our rental properties, they had us re do the paperwork so many times i cant begin to tell you, i have a file almost 5 inches thick on this modification.. We had asked the courts magistrate to help assist us with this modification, and the banks attorney was involved and like another one we have, paper came up not sent timely, which it was, emails sent back and forth, so much paperwork and not just updateing income, re had to redo the ban... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account September 9, 2016 - Rushmore loan services company repeatedly neglected to renew my wind insurance coverage then enstated their own coverage and charged my escrow - for 6 months premiums. Hours on the phone since - 2016 with the help of my insurance broker I got my own insurance reinstated but they still charged my escrow that - dollars. For " my security '' that do n't do emails. Almost impossible to track my communications and faxes with them. I had to pay inspectors to inspect the house because they let my insurance lapse. I feel this may be a common practice for them to collect some extra revenue. It... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure May 24, 2016 - My loan was transferred to Rushmore Loan Management company in -, 2015. Prior to the transfer, my initial loan company had granted me a debt forgiveness of a significant amount. Rushmore, is currently modifying my loan based on my initial loan amount and totally ignoring the amount forgiving as well as payments I have made to reduce the principal balance on my loan. The modification offered is another 30 year mortgage with the principal balance equal to my original purchase price. This ignores 9 years of payments and the loan forgiveness by -. This is clearly a breach of contract and is ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure May 20, 2016 - With the help of a - certified housing counseling agency, I submitted a complete loan modification application to the servicer of my mortgage, Rushmore Loan Management Services. Eventually, the servicer provided a letter dated - -, 2016 acknowledging that my application package is complete ( attached here ). But then I received a letter saying that the servicing of my loan will be transferred from Rushmore Loan Management Services LLC to a different company effective - -, 2016. I do not think this is right. Rushmore 's first letter acknowledging my application says they will h... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure May 17, 2016 - Since several month ago Rushmore Loan Management Services ( RLMS ), Collection department, is sending me monthly letters, dated the - day of the month, saying that I did not pay my monthly payment. Accord the NOTE I have until the day - of each month to do my monthly payment, and they also put at the monthly billing statement of -, - ( attached copy ) that I did not pay them and I did it. I always send my payment the - day of each month, so they receive the payment in 3-5 days. This is happening since they cut the Monthly billing Statement on the day - of each month, and it s... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure May 9, 2016 - I received a call from the home retention coordinator for Rushmore Loan Management Co. on -/-/2016. She called to inform me that Rushmore had declined to accept the offer for a short sale on my property which is scheduled for foreclosure on -/-/2016. This was the second offer on the property that she declined. She said the - offer was too low and gave my realtor, the figure that the 'investors ' would accept. A - offer for the amount that she stated was acceptable was then submitted, and after reviewing the - offer, the home retention coordinator contacted me via phone to ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure May 5, 2016 - Rushmore is denying a short sale that we have had in process for 60 days before the foreclosure date. They never did an interior appraisal. They only did a drive by one and gave it an unfair market vlaue. We provided pictures, comparables, and a detailed explanation for why their value was too high. We even got an ALL cash buyer to take on the responsibilty of fixing the home to avoid foreclosure. Now they are transferrign the loan to - Mortgage. But the foreclosure will take place before the transfer. We need help.... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure April 13, 2016 - I currently have Rushmore, ore Loan Servicing as the lender for my mortgage. I have receive several conflicting reports about my mortgage payments. I am currently up to date on my monthly payment s.. Payments have been sent and returned to me and additional late fee applied. This has occurred on more than - occasion. Request for a loan modification application have not been sent. I have most recently received a letter with an intent to foreclose. I like to have my account current and maintain monthly payment as to such time I have paid the loan off. ... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account April 11, 2016 - My mortgage company has been late paying my real estate taxes incurring late fees of $230.00. They have deducted - tax payments from my account totaling $2700.00 that have not been received by my town over the last 4 months which I consider missing. Furthermore they have removed over withdrawn my account in negligence for $770.00 above what was due by deducting an extra payment which is - of the - missing payments. A full explanation can be found in the supporting documents. I have spent nearly 3 hours on the phone with the company trying to resolve this matter to no avail. ... |
Rushmore Loan Management Services LLC Mortgage application, originator, mortgage broker March 30, 2016 - This is my final entry for the portal with my servicer and note holder. I will uploading a correction for the servicer regarding - - on the mortgage which indicated by the server to notify of intent to fore-closer letter she received. ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure March 23, 2016 - I have been in review with Rushmore for over 1 year trying to get my mortgage modified. We are currently assigned to - -, who has been nothing but combative and rude throughout the entire process. I am asking for our representative to be changed immediately, as she is nothing but degrading and very snide to my advisors as well. She has done nothing to help us but only harm the process. As I have stated, we have been in review for almost 1 year. We even told Rushmore that we have $10000.00 to put toward a down payment on a modification, still they drag their feet. We have sent the same ... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account March 16, 2016 - My mortgage servicer, Rushmore Loan Management Services, did not pay my property taxes. I sent them the bill multiple times, contacted them by phone and mail. They promised to investigate but the taxes are still overdue. There is more than enough money in the escrow to pay the taxes but they have not done anything. I do n't know how to handle this. The tax bill is already overdue with assessed penalties and could go to collection. ... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account February 28, 2016 - I modified my loan and any thing I owed was put on the back of my loan my sevicer states I owe - in fees. I have never missed one payment since I modified my loan -/-/- I 've showed proof on my original modification agreement with - ( - ) then it states my loan is up in -/-/- which my modification clearly shows my loan is up -/-/-. My loan servicer literally gave me a new ending date for my loan over 40 years more. When I clearly took out a 30year fixed rate. An after I modified my loan and was approved my ending date is now -/-/-. Plus I 'm im owed... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account February 25, 2016 - The current mortgage company has been giving us trouble since they took over the loan last year. The previous mortgage company did a loan modification with us, the new deal was they gave us a balloon payment of $15000.00, to be paid at the end of the loan, so we signed the agreement. The current mortgage company demanded that we pay the balloon payment the - month they had the loan, it took us almost 1 year to straighten this out, every time we called there was someone new assigned to our loan. I believe they charged us interest on the balloon payment during the dispute period. Every time... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure February 24, 2016 - I am in a chapter - Bankruptcy and am working with a HUD approved Housing Counseling Office Named - - - - Who was given approval from my attorney to help me get a modification. The paperwork was faxes on - -, 2016. My counselor has been Calling two to Three days a week for the last 2 weeks and they Keep telling her that a fax was received but it is not loaded yet. My mortgage company is Rushmore Loan Management. I think they are trying not to help me. I know that it does n't take that long to upload paperwork into a system. Please help me! ... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account December 13, 2015 - RE : RUSHMORE LOAN MANAGEMENT SERVICES, LLC BLATANTLY VIOLATING Regulation Z, which implements the Truth in Lending Act, Regulation -, which implements the Real Estate Settlement Procedures Act, the Dodd-Frank Wall Street Reform and Consumer Protection Act ( Dodd-Frank Act ) that relate to mortgage servicing, and the Real Estate Settlement Procedures Act ( RESPA ). Rushmore Loan Services LLC has consistently defied the Regulation Z, which implements the Truth in Lending Act, and Regulation -, which implements the Real Estate Settlement Procedures Act. As well as certain provisions of the Dod... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure November 6, 2015 - I was offered a modification and was going through - Georgia at the same time and I needed - Georgia to make decision and the mortgage company put me in foreclosure. They put me in foreclosure and sent me a modification package to complete and return to them for review at the same time. I am frustrated with this type of process ... Is this the protocal? ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure November 5, 2015 - The servicer, Rushmore Loan Servicing is stating that the investor wants $25000.00 down payment before they will modifiy the loan for a three month trial period. It was declined when we could n't come up with the payment we offered to spread out with the trial period payments. Initial down payment we could do was $5000.00 that was declined. Then we offered $15000.00 down payment to be spreadout in three month with the trial period payment. -, who is the contact representative with Rushmore said she spoke to her supervisor's-supervisor and said that the investor said no that they need ... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account November 2, 2015 - Rushmore Loan Management added unnecessary insurance to my mortgage, which led to a shortage in escrow, resulting in an increased mortgage payment. The company was made aware ( proof was provided ) that my home was from the requirement for flood insurance due to flood zone : AH. Rushmore failed to rectify the matter on a timely basis. They have failed to apply my payment appropriately, and they then started foreclosure proceedings and refused any of my payments as per their letter dated - -, 2015. They have ruined my good credit history under the affordable housing programs, for which ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure October 26, 2015 - First of all, thank you for handling my Complaint. After reading the Consumer Financial Protection Bureau Rules to protect homeowners,I can briefly write my Complaint by saying that:"Rushmore Loan Management Services has violated each and every one of the Rules" I am trusting that you will base your final conclusions on facts and evidence and not words written in a piece of paper, that is why I am presenting each of my TRUE statements with documents attached. Please, know that the least I expect is the same from Rushmore. On -/-/- 2014, Instead of Rushmore informing me that they were the... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure October 21, 2015 - We have a been working on this file since -/-/15 as a short sale there was an appraisal that was done via Rushmore bank and there was an offer to meet the min net per the appraisal. Rushmore denied the offer and stated that they will only allow a DIL as the payoff is - however the unpaid principle balance is -. We have tried to reach out to the investor on the loan and have had no response except to call Rushmore. Please help us to get this bank to allow a short sale. I feel like they are setting us up to foreclose. ... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account October 20, 2015 - Our mortgage servicer has failed to pay summer property taxes owed on our home. The house straddles - jurisdictions, - -, - County, Michigan and - -, - County, Michigan. Summer taxes became due to both Townships on -/-/- They were payable without interest or penalty through -/-/-. The present amount owed to - - is $1700.00. The present amount owed to - - is $390.00. Our mortgage payments are and have been current As of -/-/-, the balance in our escrow account was $6400.00. As of -/-/-, the escrow account contained $7200.00. On -/-... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account October 1, 2015 - Upon refinancing my mortgage, the servicer incorrectly reported it as a short sale. It was always paid as agreed, never late, and paid in full. ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure September 14, 2015 - I submitted a file to Rushmore Loan Management for a loan modification through -. I also filed Chapter - Bankruptcy to get rid of the arrears of the loan. Rushmore is trying to recoop the arrears which I do not have by paying upfront funds of $8000.00. They have also given me a sale date and a modification which is duress. I can afford the $1200.00, but the upfront funds of $8000.00 I do n't have that is why I filed bankruptcy. The sale date is scheduled for - -, 2015. ... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account September 11, 2015 - The Rushmore Loan Company purchased my mothers loan from - - - in -/-/- with monthly payments of $830.00 due. In -/-/-, my mother passed away and I assumed responsibility as co-signor for the remaining debt of approximately $24000.00 in which payments of $900.00 to $1000.00 have been made consistently on a monthly basis. In -/-/-, I received notice from Bankruptcy Court that Rushmore wanted to request a motion of relief for delinquency. I contacted Rushmore immediately and was told that - payments were missing during the - time frame. I explained that I ha... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure July 9, 2015 - Hello, My Morgtage has been sold to Rushmore Financial Services. This was sold to them when - left the market. Immediatly they law suit me for the amount of - of the principal amount of the morgtage and want as a settlement 35 % of the amount owed plus all the interest accumulated. I personally thinks is fair, but what motivate me to contact you guys is becasue they are not flexible and expressed that they just want to aquire the home to built their house portfolio. That was the statement from - - from loss mitigation personnel. The phone number is : - ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure July 3, 2015 - I have a short sale offer for what my property appraises for and on - -, 2015 I was informed by my mortgage lender that instead of taking the offer and/or countering the offer at a reasonable amount they are going to proceed with the foreclosure sale. This will push me into a foreclosure situation. I have done everything that I can and I am desperate for some type of assistance. I feel as if the lender is n't doing what the government says that they should do, which is provide foreclosure alternatives to homeowners like myself. ... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account June 14, 2015 - My current mortgage holder, - Mortgage, a Connecticut Company, sold my mortgage to Rushmore Loan Management Services, a Texas Company, on -/-/2015.The terms of the mortgage were to remain unchanged. When Rushmore sent me written confirmation they had me owning the wrong home and the wrong mortgage terms. I called them and they corrected the records to reflect the correct home and mortgage terms in a letter to me dated -/-/2015. However when they sent a billing they had the incorrect amount. I should be paying a total of $ - per month and they are billing me $-. I have called ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure June 3, 2015 - Rushmore Loan Management Service is involved in unfair business practice. They continue to delay my loan modification application by saying they never received faxed documents that are needed to finish my application. We have enlisted the help of a third party organization called - that specializes in helping homeowner such as myself save their homes from foreclosing. Again, Rushmore stated that they never received the required documentation from - and even suggested that we stop using a third party organization. I have been trying to get a loan modification for the past year. Initially,... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account June 2, 2015 - I have been paying monthly mortgage payments to Rushmore Loan Management S,ervices on a regular basis for years. Recently I have used - online payment service for this purpose. Rushmore claims that they have not been getting the bank transfer funds and threaten me with numerous phone calls at all hours. My bank records show valid fund transfers. I am unable to talk to reliable Rushmore employees , usually their phone numbers do not answer. I do not want to jeopridise my mortgage, but do not know how to proceed. Please advise-... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account June 2, 2015 - Rushmore Loan Management Services purchased my mortgage from - -, which typically should not impact me as a consumer, other than changing where and to whom I should send my money. However, that was not the case. Rushmore failed to acquire all the proper documentations from - which would show that the property is insured, so they added a lender-placed insurance to my account resulting to an increased escrow, which increased my monthly payment from $600.00 to $1000.00. I called Rushmore to advise them that I already have insurance through the homeowners association, provided them wi... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account June 2, 2015 - I 've had a mortgage on a small summer home for about 20 months. In -, they decided to change the loan servicer to what looks like an in-house servicer, Rushmore Loan Managment Services. I have sent in payments, and have reaquested that they change the autopay option I have set up with - - -, from - account to another. I have written them, faxed them, called at least - times. They do not change the account the monthly mortgage is taken from, and as a consequence every month I have to keep the new and old accounts filled with cash, not knowing which they will draw from. I aske... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account June 2, 2015 - The servicing of my loan was transferred back in - of - and I have been living a nightmare ever since the transfer of my mortgage to Rushmore Loan Management Services. On the initial paperwork/statements they reported the wrong interest rate. Initially I spoke to a young woman in - - and explained there is an error with the interest rate and that it was wrong. The correct interest rate should be 5 % NOT 5.75 %. She noted my file and would have to research this information. I asked her how I can confirm that it has been corrected. She recommended that I sign up for Internet access t... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account June 1, 2015 - Rushmore loan management services has been sending letters saying we are in default of our mortgage. The most recent letter is dated -/-/2015 and states that we are in default as of -/-/2015. Obviously, this makes no sense. Additionally, according to bank records the mortgage payments sent to Rushmore have been cleared every month since we've had this mortgage. This letter dated -/-/2015 is the - letter we've received. After the - letter I called the company & they said they would take care of it. Today I was told that they couldn't talk to me because I'm not my husband! I am conce... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure May 14, 2015 - I have been victimized, - by a toxic mortgage loan and now by a toxic foreclosure process in which the courts seem complicit. I feel like a poster child for - - - A FIGHTING CHANCE. - - confiscated the remainder of an insurance payout after stonewalling my requests for payments for work done in accordance with the insurance adjusters estimates. Not only did they compromise my contractor, an independent adjuster whose funds were released only after he threatened to place a lien on my property, but they also precluded me from the right to appeal for funds to complete work on my... |
Rushmore Loan Management Services LLC Mortgage loan servicing, payments, escrow account May 12, 2015 - I have made - on time payments to my mortgage provider. - time they claimed they never received the check and the other time they received it ( bank confirmed cashed ) and they claimed it had insufficient funds which it had ample funds to cover the check ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure May 5, 2015 - I need my mortgage modified. I have tried effortlessly to provide Rushmore Loan Services with the documents that were requested only to continue to be told that a complete package was not submitted. I would ask them what documents they needed and I faxed them accordingly. Whenever I would call to follow-up with my Account Manager, - -, it would take her - days for her to return my phone calls. This has been my entire experience with her. On - -, 2015 I received a letter from a Foreclosure Attorney indicating that my home was scheduled to be sold on - -, 2015. I was so conf... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure April 15, 2015 - This complaint is being submitted by - - - ( - ) on behalf of - and - -. This complaint pertains to Rushmore 's violation of the CFPB 's loss mitigation procedures. On - -, 2015, - faxed a complete Request for Mortgage Assistance ( RMA ) to Rushmore 's Home Retention Department on behalf of - and - -. ( Exhibit A ). Pursuant to Regulation - of the Real Estate Settlement Procedures Act ( RESPA ), a servicer must Notify the borrower in writing within 5 days ( excluding legal public holidays, Saturdays, and Sundays ) after receiving the loss mitigation appl... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure April 1, 2015 - Mortgage company failed to provide me with sufficient notice prior to foreclosure. Only notice received was notice of foreclosure which was less than 37 days prior to foreclosure. I did not have time to submit loan modification documents in time nor dispute said debt. Once I was notified of foreclosure date I immediately sent in a complete loan modification package and was told it had to be submitted 37 days prior to foreclosure. Under the fair credit practice act Rushmore should had notified me at least a month prior to foreclosure action to dispute said debt. ... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure March 25, 2015 - We feel like we are being scammed out of our home. Rushmore Loan Management Services and law firm - - -, -. are trying to foreclose on our home. We completed a chapter - discharge in -/-/-. Neither of them had nothing to do with the bankcruptcy process. After the discharge was complete we started getting contact from Rushmore Loan Management. We told them that we owed them nothing and reported this information to our attorney. They tried to bully us into a modification. We said no. They sent us paperwork anyway saying we had a modification ( attached ) .- again, we infor... |
Rushmore Loan Management Services LLC Mortgage loan modification,collection,foreclosure March 24, 2015 - Investor is a private equity trust according to Negotiator ( I am working on behalf of - borrowers with this Servicer and Investor and was told by the Manager We dont have to partcipate in any short sale program and the investor will deny the short sale even if it is a market value contract - they have their own management company and want to rent the properties out until the market rebounds, and do this all the time ''. Valid hardship on -. Refuses to return calls even though the contract was the same as the - results. Asked the borrower immediately to sign a DIL and no consideratio... |
Rushmore Loan Management Services LLC Mortgage credit decision / underwriting March 19, 2015 - - was submitted -/-/-. At the time I submitted this complaint, I had dealt with Rushmore Mortgage directly endeavoring to get them to stop the continuous daily calls I was receiving trying to collect on a mortgage for which I was not responsible due to bankruptcy. They denied having knowledge of the bankruptcy, even though I had spoken with them about it repeatedly and had written them repeatedly referencing the bankruptcy requesting them to cease the pursuit, they continued to do so. When they were unable to trick me into paying, force me into paying in retaliation they placed reporte... |