Rushmore Loan Management Services LLC Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Rushmore Loan Management Services LLC Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Pennsylvania

I applied for a loan modification in the -. I was accepted into the program in - at this point I believe I was one month behind. I was given a grace period for - and stated making the trial payment in -. I made 6 on time payments until my mortgage was permanently modification in -. I think is unfortunate that my 6 on time payment are not being reported. The agreement states that the modification could adversely affect my credit report but does not state my on time payments would not be accounted for. It states the reporting that the loan being modified will affect my credit. Also, my modification was accepted on - -, - but I was still be reported behind until -. I have attempted several times through the different credit bureaus to have this changed but to no aveil. I understand that they payments are being considered partial payments but after a year of on time payments I believe I am justified in my request for my information to be undated.

Rushmore Loan Management Services LLC customer in Pennsylvania
Nov 02, 2016

* Source: CFPB Complaint Database

Rushmore Loan Management Services LLC response to complaint:
Closed with explanation

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