Rushmore Loan Management Services LLC Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Rushmore Loan Management Services LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Massachusetts

I have made - on time payments to my mortgage provider. - time they claimed they never received the check and the other time they received it ( bank confirmed cashed ) and they claimed it had insufficient funds which it had ample funds to cover the check

Rushmore Loan Management Services LLC customer in Massachusetts
May 12, 2015

* Source: CFPB Complaint Database

Rushmore Loan Management Services LLC response to complaint:
Closed with explanation

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How Rushmore Loan Management Services LLC handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3Rushmore Loan Management Services LLCComplaint HistoryComplaints7/201210/201212/20121/20135/20137/20139/201310/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20163/20164/20165/20169/201612/20162/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Rushmore Loan Management Services LLCLoan servicing, payments, escrow account99.2%0.8%Closed with explanationIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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